Pros ![]()
The system offers much ease-of-use. Some features like charting ROS/DS/PE/plans are fairly simple and convenient. Further, it allows you to save patient notes and frequently used drugs at the end of every day/shift.
Cons ![]()
Their customer support is a complete nightmare. There are far too many glitches and bugs in every corner of the system. The screen gets stuck and crashes ever so often, the entire unsaved progress disappears requiring you to restart the program and repeat the process all over. There are too many tabs and fields and pointless charting. More than one user cannot be in the notes at a time which is very inconvenient.
Pros ![]()
Templates are easy to use and can be repopulated with changes. All codes are up-to-date and fees are customizable. User-friendly.
Cons ![]()
It's challenging to customize for specific information or graphing, demanding excessive user input. Software glitches take weeks to months to evaluate and rectify, making it more arduous than other programs to import data.
Pros ![]()
The EMR turns on securely and offers good customization. Positive aspects are hard to specify, merely looking to fill space.
Cons ![]()
Awful customer service, a sluggish and non-user-friendly system, a lack of interoperability and issues with printing hospital-friendly documents.
Pros ![]()
A detailed exploration of the system reveals its capabilities, suggesting that anyone rating it less than 5 stars might not comprehend its full potential. Emphasizes the importance of thorough training, particularly in List Editor.
Cons ![]()
N/A
Pros ![]()
Highly complete for family medicine, smoothly integrating billing with diagnoses, faxing, electronic prescriptions and lab orders.
Cons ![]()
After four years some figures and symbols remain unclear, indicating a need for improved instruction on system functions.
Pros ![]()
Over three years of use, Aprima has significantly improved. A very complete software, easy to use with sections that allow opening multiple windows simultaneously.
Cons ![]()
The diagnosis section is commendable, enabling the addition of ICD-10 codes but the algorithm for searching new diagnoses is insufficient and necessitates improvement in speed and synonym recognition.
Pros ![]()
The initial cost and ease of setup became less appealing to me over time as DAS started adopting a more nickel-and-diming approach.
Cons ![]()
Virtually everything else is problematic. The servers and software exhibit sluggishness and the interface doesn't synchronize well with certain computer displays, resolutions and aspect ratios. The spell-check is abysmal, erroneously flagging correctly spelled words like "colonoscopy" or "neuropathy." Additionally, Aprima is exclusive to Windows devices.
Pros ![]()
Aprima does what it promises, serving as a secure server-based system. Conferences are highly regarded.
Cons ![]()
The server-based system poses security risks during upgrades and going through a vendor complicates issue resolution. System slowness is attributed to both hosting and software issues.
Pros ![]()
Absolutely nothing positive to say about this product.
Cons ![]()
Poor customer support, inadequate training and limited CEO involvement raise significant concerns.
Pros ![]()
The combined EHR/PMS entity is a positive attribute. Customer service reps are friendly and responsive. The system appears reliable with minimal glitches.
Cons ![]()
The initial learning curve is prolonged and training materials lack practicality. Customer service reps require broader training and many functions necessitate manual activation.

