athenahealth EMR

What Is athena EMR?

Overview

athenahealth EMR is a cloud-based software for small to mid-sized medical practices. It offers a secure digital platform for storing patient records simplifying and updating patient information from any location. It allows healthcare providers to schedule appointments, order and track lab tests, and communicate with other physicians to enhance clinical efficiency.

What Is athena EMR Best For?

The athenahealth EMR's mobile app emerges as a standout feature. It simplifies documentation processes, allowing practitioners to update patient records effortlessly from any location. By streamlining billing tasks, the app ensures efficient management and submission of billing information, reducing errors and accelerating financial workflows.

Moreover, it also provides secure and instant access to patient records, empowering practitioners with critical information at their fingertips. This accessibility enhances decision-making and contributes to the seamless continuity of patient care.

athena EMR Pricing

The athena EMR cost varies based on a healthcare organization's size, type and requirements. Reach out to us for a personalized athenahealth pricing quote.

athena EMR Integrations

The software integrates with various third-party apps, including:

  • Fullscript
  • TimeDoc Health
  • NeuroFlow
  • Epion
  • DeepScribe
  • ThoroughCare

How Does athena EMR Work?

Here's how you can make use of the software's features:

  • Log in and access the dashboard
  • Create a new patient file and add relevant details
  • Utilize the electronic health records system for managing patient records
  • Manage billing and financial data with the revenue cycle management tools
  • Generate reports and analytics to gain valuable insights into your practice's performance
  • Use patient engagement tools such as secure messaging to enhance patient communication
  • Streamline practice efficiency by using integrated practice management tools

You can also schedule a free athena EHR demo to explore the full range of the software's capabilities.

Who Is athena EMR For?

athena EMR caters to healthcare organizations of all sizes. It can be utilized across urgent care centers, Federally Qualified Health Centers (FQHCs), ancillary service organizations, primary care and start-up practices. The software is suitable for various specialties, including:

  • OB/GYN
  • Anesthesiology
  • Cardiology
  • Oncology
  • Orthopedics
  • Dermatology
  • Pediatrics

athena EMR Features

Some key features of athenahealth EMR software are discussed below:

  • Clinical Documentation

athena EMR excels in clinical documentation, providing a comprehensive platform for healthcare professionals to record and manage patient information. The system offers user-friendly interfaces and templates, which help capture patient data during encounters. That ensures accurate and timely documentation, facilitating seamless communication and collaboration among healthcare teams.

  • Patient Engagement Tools

The patient engagement tools empower patients to actively participate in their healthcare journey. The platform enhances communication between healthcare providers and patients via secure messaging and appointment reminders. In addition, patient portals facilitate easy access to health records, fostering transparency and encouraging patients to take a more proactive role in managing their health.

  • Revenue Cycle Management

athena EMR offers a comprehensive medical billing service and RCM tools that streamline various billing processes, from claim submission to payment reconciliation. Automating revenue-related tasks minimizes errors, accelerates reimbursement cycles, and enhances overall financial efficiency. The RCM feature provides insights into the practice's financial performance, facilitating data-driven decision-making.

  • Telehealth

This feature enables healthcare providers and health systems to conduct virtual consultations, expanding patient care access. The telehealth tools are seamlessly integrated into the EMR system, ensuring a smooth and cohesive experience for providers and patients.

  • Population Health

athena EMR's population health feature contributes to proactive healthcare management. The system identifies trends and patterns within a population by aggregating and analyzing patient data. This empowers healthcare providers to implement preventive measures, manage chronic conditions effectively, and improve patient outcomes.

  • Speech-To-Text Dictation Tools

The software simplifies clinical documentation further with its speech-to-text dictation tools. This feature allows healthcare professionals to verbally input information, saving time and reducing the reliance on manual typing. The accuracy and efficiency of this tool contributes to streamlined workflows and more detailed and accurate clinical documentation.

Is athena EMR Right For You?

If you are looking for a comprehensive system that helps streamline patient records and documentation, athena EMR might be an ideal fit for your practice. The software offers more than just EHR capabilities, such as integrated billing, scheduling, telehealth and customizable reports.

The software is HIPAA-compliant and ensures data safety and privacy. It is scalable and caters to a wide range of specialties. Furthermore, users have highlighted the straightforward process of generating reports within athenahealth EMR, with each report customized to suit the preferences of individual practitioners.

Still not sure if athena EHR software is the right option for your practice? Read athenahealth reviews or contact us at (315) 215-3447, and we will help you make an informed decision.

athena EMR Pricing Plans

Pricing depends on the size and needs of a practice.

PROS

CONS

  • Comprehensive reports to track practice performance 
  • Customer support process can be streamlined further 
  • Offers population health management 
  • The patient portal may occasionally crash when dealing with large workloads 
  • Ease of accessing medical history and patients' health records 
  • Customizing some advanced features can prove complex for new users 
  • Practitioners can coordinate care with other providers 
  • Integrated medical billing operations that reduces administrative burdens 

athenahealth EMR Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Does athena EMR support mobile devices?

Yes, athena EMR can be accessed via mobile. It also offers a mobile app.

Does athena medical software offer a billing?

Yes, athena medical software has an integrated medical billing software within athena EMR helps streamline revenue cycle management. The athenahealth medical billing services allow users to schedule payments, submit claims, and manage insurance processes.

How is data migrated to athenahealth?

athenahealth offers flexible data transfer options. An athenahealth expert is assigned to help you determine the best data conversion method for your needs. athenahealth has managed hundreds of successful client conversions, including those from NextGen, Allscripts, eClinicalWorks, etc.

How long does it take to implement athenahealth?

athenahealth has an 11-week implementation process for smaller practices, while for larger organizations, it depends on the project's scope

Is athenahealth certified?

Yes, athenahealth is 2015 CEHRT.

What are the primary features of athena EHR?

athena EHR offers electronic health record (EHR), documentation, revenue cycle services, reports and analytics, and patient engagement tools.

What level of support does athenahealth EHR software offer?

athenaHealth EHR software provides support via live chat, phone and FAQs.

What type of pricing plans does athena EMR offer?

The pricing of athena EMR is flexible and can be tailored according to the needs of a medical practice. Request a custom quote today.

athenahealth EMR Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

athenahealth EMR reviews

Overall Rating

240 Reviews

Excellent
45%
Good
30%
Average
5%
Poor
15%
Terrible
5%

Bo

Hospital & Health Care,

11-50 employees

January 2024

Podiatry medical assistant

January 2024

Podiatry medical assistant

Bo

Hospital & Health Care,

11-50 employees

Pros thumbs-up

User-friendly and easy to train new staff on.

Cons thumbs-up

Prior authorization claims are slow. Hopefully, this issue will be resolved.

theodore

Real Estate,

2-10 employees

January 2024

Worst Portal No Customer Service

January 2024

Worst Portal No Customer Service

theodore

Real Estate,

2-10 employees

Pros thumbs-up

After struggling for two days to establish a portal connection, I decided to forgo using this subpar system and simply call the doctor's office.

Cons thumbs-up

Establishing accounts is very challenging. There is no online help or customer service number for chat or phone support, and the system refers you back to the practice office, which lacks customer support. It becomes an endless chain of mindless emails!

Abigail

Mental Health Care,

2-10 employees

December 2023

Excellent product, poor onboarding implementation.

December 2023

Excellent product, poor onboarding implementation.

Abigail

Mental Health Care,

2-10 employees

Pros thumbs-up

AthenaOne is a comprehensive EHR system that offers most, if not all, the desired features. It's a good option for consolidating software into a single product.

Cons thumbs-up

The most challenging aspect of AthenaOne was the lengthy onboarding process. While it is expected when switching EHR systems, our original sales representative did not accurately convey just how extensive and time-consuming the implementation would be. Be prepared to assign several full-time employees solely to integration for several months.

Alexandria

Hospital & Health Care,

51-200 employees

December 2023

Acceptable for ambulatory clinic but not for hospital

December 2023

Acceptable for ambulatory clinic but not for hospital

Alexandria

Hospital & Health Care,

51-200 employees

Pros thumbs-up

We utilize Athena in both the hospital and clinic settings. We find the clinic side to be extremely user-friendly.

Cons thumbs-up

Medication reconciliation requires improvement.

Ram

Medical Practice,

11-50 employees

December 2023

Rochester Primary Care Review

December 2023

Rochester Primary Care Review

Ram

Medical Practice,

11-50 employees

Pros thumbs-up

The Customer Support is exceptional, with the software being a close second.

Cons thumbs-up

The price, although completely justified.

Mandy

Medical Practice,

11-50 employees

December 2023

AthenaOne is efficient, secure, and easy to use

December 2023

AthenaOne is efficient, secure, and easy to use

Mandy

Medical Practice,

11-50 employees

Pros thumbs-up

AthenaOne is a cohesive platform, encompassing nearly all the features needed for medical record management, charting, patient communication, registration, portal access, and more. It is designed with simplicity and customization in mind. Customer service is excellent, providing easy chat or phone support.

Cons thumbs-up

It would be beneficial to have even more customization options for certain workflows, such as making the Exam section of the five-step encounter all on one page instead of having to click to the next page for the next section (e.g., moving from HPI to ROS).

Devon

Hospital & Health Care,

51-200 employees

December 2023

Best eMAR for Medical Offices

December 2023

Best eMAR for Medical Offices

Devon

Hospital & Health Care,

51-200 employees

Pros thumbs-up

Athena is highly user-friendly for all users, making it easy to look up patients and share information across multiple practices. Highly recommended!

Cons thumbs-up

At times, it can be challenging to find notes on uploaded items. The password requirements can also be difficult, but they are necessary as it is an eMAR system.

Sue

Hospital & Health Care,

2-10 employees

December 2023

Charting made Easy

December 2023

Charting made Easy

Sue

Hospital & Health Care,

2-10 employees

Pros thumbs-up

Charting is effortless, and adding paper documents is a breeze!

Cons thumbs-up

The follow-up on billing could be more user-friendly.

Brandy

Individual & Family Services,

2-10 employees

December 2023

Makes view medical documents easy

December 2023

Makes view medical documents easy

Brandy

Individual & Family Services,

2-10 employees

Pros thumbs-up

I appreciate the ability to view medical records, request refills, and schedule appointments through the portal.

Cons thumbs-up

So far, I have no dislikes about it. I like everything.

Lisa

Hospital & Health Care,

501-1000 employees

December 2023

Athena review

December 2023

Athena review

Lisa

Hospital & Health Care,

501-1000 employees

Pros thumbs-up

Accessing patient information/charts when the provider is unavailable or after hours is crucial.

Cons thumbs-up

It can be a bit difficult for new users to learn and navigate.