athenaOne EHR Mobile App

What Is athenaOne?

Overview

athenaOne is a cloud-based electronic health records (EHR), revenue cycle management, and patient engagement software used by medical practices across the country. As a fully-integrated system, it offers solutions to streamline clinical workflows, automate administrative tasks, and improve financial performance.

athenaOne software helps address issues like difficulty focus on patients due to administrative burdens, inefficient medical billing leading to lost revenue, and weak patient loyalty due to poor engagement. Some of its core solutions include EHR, medical billing, telehealth, population health and patient portal.

What Is athenaOne Best For?

athenaOne is best suited for organizations wanting a single platform to optimize clinical efficiency and maximize revenue. Its mobile app allows meaningful clinical work from any location, freeing up time to focus on patients. Automated features for tasks like coding, billing and claim management also boost revenues by ensuring complete and accurate billing.

athenaOne Pricing

athenaOne cost is based on your tailored needs. Get in touch with us to discuss athenaOne pricing plans.

athenaOne Integrations

athenaOne seamlessly integrates with various pharmacy, lab and claims clearinghouses through its open API. This ensures accurate sharing of patient medical records and claims data in real-time. However, specific information on third-party integrations is not available.

How Does athenaOne Work?

Here’s how to get started with the software after its successful installation:

  • Log into the dashboard using your provided credentials to access the system
  • Complete any required onboarding tasks and training modules
  • Configure system preferences and user permissions as needed
  • Set up practice profiles, providers, patient demographics and charge codes
  • Begin documentation in the electronic health record using templates
  • Place orders such as prescriptions, labs, referrals from within visits
  • Review and process incoming claims and encounter billing
  • Review reporting and analytics dashboards for insights
  • Utilize engagement tools like the patient portal for communication

The AthenaOne demo takes you through all of these steps in more detail.

Who Is athenaOne For?

Ideal for small-to-medium healthcare providers like independent physician practices, community health centers and specialty clinics. Its scalable architecture also supports hospitals and health systems. It specifically caters to the following:

  • Nurse practitioners
  • Clinicians
  • Specialty Practices
  • OBGYN
  • Orthopedics
  • FQHC
  • Ancillary Service Organizations

athenaOne Features

The following are some of the more advanced athenaOne Features:

  • Electronic Health Records

athenaOne provides a customizable EHR solution to help deliver quality care easily. Physicians can use documentation templates, automatic patient record sharing, and mobile access to practice conveniently. The EHR also gives real-time insights into patient information to facilitate informed care decisions.

  • Mobile Capabilities

The athenaOne mobile app allows users to accomplish meaningful clinical work on the go from any mobile device, saving time spent out of the office. Clinicians can complete notes, review labs, and messages remotely. The app streamlines workflows to increase flexibility and productivity.

  • Voice Solutions

Their voice recognition solutions help boost clinical efficiency with integrated, hands-free functionality to streamline documentation. Voice technology allows physicians to focus on patient conversations rather than clicking through an EHR. Voice dictation automates notes taking to free up clinician time.

  • Revenue Cycle Services

Services like medical billing, athenaIDX for large organizations, and enhanced claim resolution support maximizes revenue by ensuring accurate and complete billing. Denial management and rebilling services help practices collect what they are owed faster. Automated processes reduce manual tasks to improve financial operations.

  • Telehealth Services

The athenaOne telehealth solution, athenaTelehealth, enables convenient virtual care delivery while maintaining practice scheduling through integrated workflows. Fully integrated tools support seamless video visits from anywhere. Patient check-ins and virtual care delivery improve access to services.

Is athenaOne Right For You?

Is your practice struggling to keep up with rising administrative burdens and focusing more on paperwork than patients? AthenaOne is here to rescue you! it offers a comprehensive, cloud-based healthcare platform designed to simplify complex workflows and provide a unified patient experience. As the industry's most adaptable, network-enabled suite, it consolidates EHR, RCM, and patient engagement services into one fully-integrated solution. This approach reduces administrative burdens and enables seamless collaboration throughout your practice. With features like customizable documentation templates, automated record sharing, population health analytics and mobile access, it helps you focus more on patient care. Additionally, athenaOne's revenue cycle management services are supported by experts who can take ownership of billing tasks to help maximize collections.

Still not sure if it's the right choice for you? Contact us at (315) 215-3447 and let our experienced team assist you in making an informed decision.

athenaOne Pricing Plans   

The software offers tailored pricing plans.

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PROS

CONS
  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

athenaOne EHR Mobile App Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Does athenaOne have an app?

Yes, athenaOne provides a native mobile app for both iOS and Android devices. It facilitates documentation and other tasks while away from the office.

Does athenaOne support mobile devices?

Yes, athenaOne offers mobile capabilities through their fully-integrated mobile app. It allows clinical work to be done conveniently from any mobile device.

How can AthenaOne benefit your medical practice, healthcare systems, and healthcare professionals?

AthenaOne's integrated platform streamlines care delivery and administrative tasks across settings. Its networked community fosters collaboration, research, and professional growth to enhance how practices, systems and providers deliver high-value care.

How much does athenaOne cost?

athenaOne pricing starts at $99 per clinician per month but varies based on selected solutions, packages, and additional advisory services.

Is athenaOne free?

No, athenaOne is not a free software. It has tiered monthly subscription pricing based on organizational needs and solutions used.

What languages does athenaOne support?

athenaOne supports documentation in both English and Spanish languages for clinicians and patients.

What level of support does athenaOne offer?

athenaOne offers expert customer success managers and live support from their knowledgeable staff. They are with you from implementation through ongoing use.

Who are the typical users of athenaOne?

athenaOne is typically used by independent physician practices, community health centers, specialty clinics, hospitals and health systems, and other medical organizations.

athenaOne EHR Mobile App Pricing

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Small Organization

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Within Budget

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Medium Organization

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Large Organization

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athenaOne EHR Mobile App reviews

Overall Rating

6 Reviews

Excellent
0%
Good
50%
Average
50%
Poor
0%
Terrible
0%

Keith Y.

Hospital and Health Care

11-50 employees

December 2022

Flexible and easy to use

December 2022

Flexible and easy to use

Keith Y.

Hospital and Health Care

11-50 employees

Pros thumbs-up

It was a newcomer when we implemented it with our system, and I've watched this software develop over the years. Today, I have acquaintances that use it for a variety of healthcare service lines. I can think of a few major advantages it has over the competition, like the flexibility it offers, which enables various service locations and various physicians within a single practice to view or edit EMR data. We can do a lot with it, like practice management and live EMR. What I love the most is the simultaneous access to information by several employees at the same time. which I use myself to simultaneously handle the primary care, imaging, laboratory, and physical therapy business lines.

Cons thumbs-up

It has a pretty cool system of customer ratings. It is supposed to let them rate the system and score client requests for advancement or suggestions for changes. It is a fantastic concept but so poorly implemented that we ended up turning it off entirely. It just took a lot of time to generate, rate, prioritize, and implement recommendations from the user community, which was a lot of work we weren't ready for. If properly implemented, this would actually allow us to focus on the best customer-rated recommendations that eventually receive attention and are accurately implemented.

Julie S.

Hospital & Health Care

51-200 employees

November 2022

The most fully featured EMR

November 2022

The most fully featured EMR

Julie S.

Hospital & Health Care

51-200 employees

Pros thumbs-up

Athena has something many other EMRs lack, a constant stream of feature updates. I mean, there are already tons of bells and whistles present but the developers are always working to release new features and improve existing ones. The team always pays attention to our feedback and it was evident when tailoring the software to our needs. They had a clear vision for what the software needed to do to satisfy MIPS specifications. The implementation process was not as smooth as it should have been, but we had help at every stage possible. We have effectively reduced our number of discussions we did with our finance department to just once a month. We have adjusted really well with the new way of working.

Cons thumbs-up

The way Athena handles subsequent visits is very dependent on users which naturally introduces user errors and necessitates constant supervision. Since patients frequently miss appointments or strive to squeeze as much time between visits as possible, most reminder appointment systems actually don’t work. Task assignment overrides (TAO) are challenging to filter for some incoming document scenarios and require some getting accustomed to.

Nicole W.

Hospital and Health Care

1-10 employees

November 2022

It is good but requires a lot of manpower to operate

November 2022

It is good but requires a lot of manpower to operate

Nicole W.

Hospital and Health Care

1-10 employees

Pros thumbs-up

Athenaone is the smartest EMR I've ever used.It's not only easy to use, but it actually evaluates the way you work and then recommends better ways to improve your workflow. All the patient visits are divided into five easy steps that are easy for a layperson to understand. The patient portal is good; however, the part that patients see might need some modifications to make it a bit more user-friendly. From the perspective of a practitioner, however, the software is just perfect. It has great and accurate billing and connects with most other EMRs with ease.

Cons thumbs-up

To start, the software was difficult to implement initially, and once that problem settled, another one was waiting. They had claimed during the sales pitches that the software was all-inclusive, which actually convinced me. The software is not at all geared towards a tiny practice. When they informed me that Athena was all I needed, they forgot to tell me that an army of billing personnel was needed for smooth operation! They keep all the files so cluttered everywhere that I would probably need someone to just sit and oversee the 20 or so boxes where they keep their communication.

Colin D.

Medical Practice

51-200 employees

October 2022

Reports are somewhat disappointing but it works great overall

October 2022

Reports are somewhat disappointing but it works great overall

Colin D.

Medical Practice

51-200 employees

Pros thumbs-up

Using AthenaOne, we have been managing our claims very efficiently. All of our claims are settled promptly and accurately with assistance of MIPS. and excellent reports generated by the software. Communication is also a breeze with easy text sending between users and clients. Software is versatile and works on all platforms. It works well with therapy focused clinics and makes constructing order sets easy. It has excellent third party collaborations that improve the software’s functions and capabilities. The support team is never hesitant to offer techniques that would further improve the way we work.

Cons thumbs-up

I almost always need external support with the reporting module. The issues are so different each time and break the module entirely until a tech support rep comes along to fix it. This is kind of sad since the reporting itself leaves nothing to be desired and when it works, it is just perfect. I have also noticed that the Insurance card copies from the collector and communicator do not interact with each other. Oftentimes the data is not properly updated and I'm hoping they fix this issue soon.

Kate D.

Hospital and Health Care

1-10 employees

September 2022

Revolutionizing how healthcare software should operate

September 2022

Revolutionizing how healthcare software should operate

Kate D.

Hospital and Health Care

1-10 employees

Pros thumbs-up

Athenaone has revolutionized the way we operate our practice. It has a lot of crucial features that work together, but if I had to point out a few, then it would be simple access to demographic, clinical, scheduling, and billing data regardless of your role. and the outstanding and detailed data collection and report functions that allow profitable decision-making and tracking of business functions. For us, it has been an ideal platform for creating and implementing workflows that just work and increase our efficiency while decreasing our dependence on employees. It also helps reduce the mistakes in our data entries.

Cons thumbs-up

They don’t really teach you how to use the software with all its offerings, and that is the only thing I don't like about AthenaOne. To this date, there are still some features that I haven't yet figured out how to use. Even after using AthenaOne for more than two years in our relatively small practices, we still have a lot to learn about the features and procedures that we could use to enhance the way we work. I wish they had a better training program in place to help out their long-term users.

Harris J.

Hospital and Health Care

51-200 employees

September 2022

Athena One has the potential you need

September 2022

Athena One has the potential you need

Harris J.

Hospital and Health Care

51-200 employees

Pros thumbs-up

Text shortcuts are very handy because they are pre-built, and one of the most reliable features of this software is definitely the templates. I can even create new templates and shortcuts from scratch if needed. This review can totally be dedicated to just how great the templates are in this software! It makes our jobs so much easier, especially since we have the ability to include text boxes and drop-down menus in our shortcuts, which further speeds up the template-building process. We have also been able to save others' time by sharing our own shortcuts and templates with our co-workers.

Cons thumbs-up

It looks old, to be honest. The overall user experience is poor, in my opinion. Which has made it very complicated, and the software has a steep learning curve. There’s no quick-access toolbar that would allow you to browse a patient’s file easily. Everything requires so many clicks that it becomes annoying. Not to mention that the doctor must click and wait for a new page to load each time they want to view a different portion of the chart. Having an option to toggle a single page option would have helped here a lot.

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