Azalea Health EHR

Azalea Health EHR Pros & Cons

PROS

CONS

  • User-friendly interface for easy navigation  
  • Potential learning curve for new users, according to some Azalea EMR reviews  
  • Streamlines patient records management for efficient care delivery
  • Limited customization options in some modules  
  • Automated billing tools for improved financial management
  • Initial setup may require time and resources 
  • Offers appointment reminders to reduce no shows 
  • Provides real-time visibility into key performance metrics
  • Responsive customer support provided for optimum experience 

Azalea Health EHR Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Frequently Asked Questions

Does Azalea EMR offer an API?

No, Azalea EMR does not offer an API.

Does Azalea EMR support mobile devices?

Yes, Azalea EMR supports Android and iOS devices.

What are the main features of Azalea EMR software?

It offers a range of features, including telehealth, claim management, SOAP notes, revenue cycle management, as well as supports promoting interoperability.

What level of support does Azalea EMR offer?

The software offers a knowledge base, 24/7 live rep, chat, email, help desk, and phone support options.

What other apps does Azalea EMR integrate with?

Azalea EMR software integrates with various third-party apps, including DrFirst, RevSpring, Updox, Signal Health, and Health iPASS.

Who are the typical users of Azalea EMR software?

The typical users of Azalea Health software include health care organizations, hospitals, fertility clinics, medical billing companies, and rural health clinics.

Azalea Health EHR Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Azalea Health EHR reviews

Overall Rating

103 Reviews

Excellent
50%
Good
25%
Average
0%
Poor
0%
Terrible
25%
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Nancye S.
Medical Practice
10+ Employees
December 2025
RUN FAR AWAY FROM THIS COMPANY!!!
December 2025
RUN FAR AWAY FROM THIS COMPANY!!!
Nancye S.
Medical Practice
10+ Employees

Pros thumbs-up

Honestly, I found nothing positive; right from the initial setup the sales representative repeatedly misrepresented virtually all of the purported advantages of their EMR and billing service, leaving me disappointed.

Cons thumbs-up

Persistent dishonesty was the norm; my practice came perilously close to insolvency because claims and invoices languished in their queue for more than two months until I finally retained an outside biller to clear the backlog. They were contracted and compensated to deliver a complete RCM solution, received substantial payments and even demanded upfront fees so there was ostensibly no financial urgency for them to prioritize our accounts, yet they failed to take any meaningful action.

Jenn C.
Health, Wellness and Fitness
10+ Employees
October 2025
DO NOT USE AZALEA
October 2025
DO NOT USE AZALEA
Jenn C.
Health, Wellness and Fitness
10+ Employees

Pros thumbs-up

I found absolutely nothing worthwhile; it seems clear why they push a five-year commitment without offering any trial period.

Cons thumbs-up

We experienced awful customer support, and were trapped into a five-year agreement while being sold features that in reality could not be integrated into our systems.

Crysta B.
Medical Practice
50+ Employees
September 2025
Azalea Health for Patient files
September 2025
Azalea Health for Patient files
Crysta B.
Medical Practice
50+ Employees

Pros thumbs-up

In my experience, Azalea Health serves as a reliable tool for documenting and maintaining patient records, appointment information, and their insurance details on file.

Cons thumbs-up

Occasionally I encounter glitches with Azalea Health where certain elements of a patient's profile fail to load properly the first time I try to access them, which can be frustrating.

Jenean K.
Medical Practice
50+ Employees
May 2025
Overall Review of Azalea Health as of 5/2025
May 2025
Overall Review of Azalea Health as of 5/2025
Jenean K.
Medical Practice
50+ Employees

Pros thumbs-up

Overall, I find the system quite user-friendly for the most part, and I also appreciate many of the scheduling features it offers; although there are a handful of small, irksome issues that could be resolved with relatively simple fixes, I understand Azalea does not consider those to be a current priority.

Cons thumbs-up

I've experienced a frustratingly slow pace in rolling out updates that were scheduled for 2024, and several newly onboarded clients have asked that appointment reasons be displayed directly rather than requiring them to hover over a slot to view details; I was assured that engineering would address this in 2024, but so far I haven't observed any progress.

Chitranzan C.
Insurance
51-100 Employees
May 2025
All in one tool to manage your medical needs
May 2025
All in one tool to manage your medical needs
Chitranzan C.
Insurance
51-100 Employees

Pros thumbs-up

From my experience, I have straightforward access to my complete health records as well as all laboratory test results through the app, which saves me time and reduces uncertainty, and I can securely store my personal information while scheduling appointments quickly and without friction. Additionally, I often ask for my prescriptions to be sent directly from a chosen pharmacy to my doorstep, eliminating the need to leave home, and that delivery option proves especially vital when I am unwell and unable to go out.

Cons thumbs-up

Booking in-person appointments is difficult for me, because very often the availability of medical practitioners is extremely limited, which makes securing a timely face-to-face consultation a recurring challenge.

Paul C.
Hospital & Health Care
51-100 Employees
May 2025
Very dissatisfied
May 2025
Very dissatisfied
Paul C.
Hospital & Health Care
51-100 Employees

Pros thumbs-up

What I find to be the only redeeming feature is the genuine kindness and competence shown by the support team, yet regrettably they are being expected to fix a product whose flaws appear to be fundamentally unfixable, and the corrective measures that ought to have been implemented long ago still do not seem to be on the near horizon; consequently my sincere wish is that potential purchasers might avoid the frustrations we are currently enduring.

Cons thumbs-up

I have found that the software bears almost no resemblance to its advertised capabilities, and it is riddled with numerous bugs and oddly prescient notification behaviors that repeatedly prompt users about tasks in ways that are more confusing than helpful; moreover, it routinely corrupts critical data , especially medication records , which must be re-entered or renewed every month in a laborious cycle, and this recurring data scrambling forces our staff to spend dozens of hours piecing together records to restore them to the state they were in just a couple of days prior to each renewal.

Patricia T.
Medical Practice
10+ Employees
March 2025
Office manager and RN
March 2025
Office manager and RN
Patricia T.
Medical Practice
10+ Employees

Pros thumbs-up

We experienced an effective sales team, and I appreciate that MIPS comes bundled with the program pricing, which was helpful.

Cons thumbs-up

I feel they were not truthful at the time of purchase; I was assured there would be no automatic renewal on the contract, which turned out to be false, and although I was told I could retire and terminate the agreement, that was only possible with a ninety-day notice, and the promise that my fee would decrease when my practice slowed proved untrue.

Daphne S.
Health, Wellness and Fitness
10+ Employees
March 2025
You get what you pay for
March 2025
You get what you pay for
Daphne S.
Health, Wellness and Fitness
10+ Employees

Pros thumbs-up

I find it inexpensive and straightforward to operate, and in my experience it handles the basic tasks reliably without unnecessary complexity

Cons thumbs-up

While I appreciate the low entry price, I feel that the value is limited because nearly every additional feature costs extra, the standard tier offers virtually no benefits, and although they've raised their rates I haven't seen proportionate improvements or meaningful additions to justify the higher expense.

Emily
Medical Practice
2-10 employees Employees
December 2023
Using Azalea for EMR
December 2023
Using Azalea for EMR
Emily
Medical Practice
2-10 employees Employees

Pros thumbs-up

Azalea Health has been the most user-friendly charting system I have come across. Its simplicity in layout and navigation is refreshing amidst a sea of overwhelming options. I appreciate how straightforward and easy-to-use Azalea is.

Cons thumbs-up

The prescribing page and the scheduling page can be a bit confusing to navigate, especially when overriding blocked-off sections. However, I find them relatively manageable.

Anonymous
N/A
2-10 employees Employees
November 2023
Used and loved for Years
November 2023
Used and loved for Years
Anonymous
N/A
2-10 employees Employees

Pros thumbs-up

Learning and utilizing Azalea Health has been a breeze. The abundance of tutorials available ensures that any assistance I need is readily accessible.

Cons thumbs-up

The reporting options could be better and more diverse to cater to different needs.