Benchmark Systems

PROS

CONS

  • Streamlines billing processes for enhanced efficiency
  • Limited customization options for specific practice needs, according to some Benchmark Systems reviews
  • Provides automated coding recommendations for accurate billing
  • Potential learning curve for new users
  • Timely claim submission and follow-up
  • Credit card processing fees apply for Benchmark Pay 
  • Improves revenue capture and maximizes reimbursement rates
  • Simplifies patient payment processing with its Benchmark Pay feature 

Benchmark Systems Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Does Benchmark Systems offer a free trial?

No, Benchmark Systems does not offer a free trial.

What are the main features of Benchmark Systems?

The main features of Benchmark Systems include reporting, electronic health records, claims scrubbing, denial management, insurance eligibility and benefits verification, payment posting, patient statements, and other tools to streamline daily internal operations and improve patient outcomes.

What level of support does Benchmark Systems provide?

Benchmark Systems provides a contact form and phone support options.

What type of pricing plans do Benchmark Systems offer?

Benchmark Systems offers customizable and flexible subscription options. Request a custom pricing breakdown for your practice today!

Who are the typical users of Benchmark Systems?

The typical users of Benchmark Systems include healthcare practices and medical billing companies.

Benchmark Systems Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Benchmark Systems reviews

Overall Rating

6 Reviews

Excellent
33%
Good
50%
Average
17%
Poor
0%
Terrible
0%
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Br andace K.

Hospital and HealthcCare

51-100 Employees

August 2024

pretty easy to train on

August 2024

pretty easy to train on

Br andace K.

Hospital and HealthcCare

51-100 Employees

Pros thumbs-up

I've found Benchmark EHR extremely intuitive to navigate and as a result training new staff members has become remarkably straightforward and quick with this platform.

Cons thumbs-up

So far, having used the system for roughly eight months, I haven't encountered any problems, crashes, or noticeable glitches in daily use.

Gail D.

Medical Practice

10+ Employees

April 2022

Unbeatable and personalized support

April 2022

Unbeatable and personalized support

Gail D.

Medical Practice

10+ Employees

Pros thumbs-up

Our company has partnered with Benchmark since we opened the practice and throughout that time they've consistently offered outst anding customer support that we rely on, especially given our small office size where we don't utilize the EMR module, so I can't really comment on that part of the system; what I do value is their flexibility in generating tailored reports, along with how straightforward it is to post patient services and both patient and insurance payments and I also find it very convenient that charges or payments can be edited quickly and with minimal fuss.

Cons thumbs-up

I'm bothered that some reports include extraneous data I don't need, which forces me to wade through unnecessary details and adds extra time to routine tasks.

SUSAN B.

Medical Practice

50+ Employees

August 2021

Quick code edits, easy tracking

August 2021

Quick code edits, easy tracking

SUSAN B.

Medical Practice

50+ Employees

Pros thumbs-up

I'm able to add ICD-10 codes and CPT codes quickly and without hassle and I can also download payment files from insurance companies while monitoring and tracking each payment's status with relative ease.

Cons thumbs-up

Sometimes the site runs very slowly, though I recognize that the issue may stem from local internet service quality rather than the platform itself.

binky m.

Medical Practice

10+ Employees

July 2018

Support saves this software

July 2018

Support saves this software

binky m.

Medical Practice

10+ Employees

Pros thumbs-up

For us the software is straightforward and simple to use, but what really keeps me positive is the support team, who reply instantly and give practical, knowledgeable answers , without them I wouldn't feel nearly as good about it.

Cons thumbs-up

I've had frequent issues whenever they push updates , they introduce a lot of problems and outages with no advance communication and support can't resolve prescription eligibility glitches, so we end up having to learn from SureScripts what went wrong; this is serious and needs fixing.

Teena H.

Medical Practice

10+ Employees

July 2018

An easy system with flaws

July 2018

An easy system with flaws

Teena H.

Medical Practice

10+ Employees

Pros thumbs-up

I find this platform straightforward to teach colleagues and once someone gets the hang of it there tend to be no further issues. When they exp anded the note area inside each bullet to allow more typing it became better. The support staff are fantastic; I enjoy speaking with them because they know the system well.

Cons thumbs-up

I find parts of the EHR unforgiving, like the follow-up area which lacks space. Also when a clinician says 'Follow in 2-3 weeks' I must X-out the user date and type it into the follow-up box.

Br andon L.

Medical Practice

50+ Employees

November 2017

A disappointing and costly experience

November 2017

A disappointing and costly experience

Br andon L.

Medical Practice

50+ Employees

Pros thumbs-up

Personally, I can't find anything redeeming about this product; every feature seems either broken or pointless and that combination means I wouldn't recommend it to anyone.

Cons thumbs-up

I find that nearly every question I ask is answered by immediately telling me it costs money as the first thing and the whole experience is way too click-heavy, which disrupts any useful workflow.