BestNotes EHR Software

What Is BestNotes EMR?   

Overview   

BestNotes is a comprehensive electronic health record platform designed specifically for behavioral health and addiction treatment organizations. The software offers a fully-integrated system that streamlines clinical documentation, supports collaborative care, and helps facilitate improved patient outcomes. Its flexible, customizable solution includes features such as a built-in CRM, patient portal, outcome measurement tools, and billing capabilities to help behavioral health practices maintain compliance and efficiently manage the entire patient journey. 

What Is BestNotes EMR Best Known For? 

BestNotes EMR stands out among its competitors with its built-in customer relationship management (CRM) feature, which enables practices to efficiently track all lead inquiries and referrals within the platform. The CRM tool helps organizations closely manage communication with contacts, set reminders for follow ups, and report on key metrics like conversion rates and top referral sources. 

BestNotes EMR Pricing 

The vendor offers flexible pricing plans that vary based on the number of users in an organization: 

  • $55/user/month – for 1-10 users 
  • $22/user/month – for 11-100 users (The first 10 users remain at $55 per user) 
  • $11/user/month – for each additional user (101+) 

Extra charges apply for add-ons:  

  • E-prescribing – $800  
  • DSM-5 – $4  
  • Imports/Custom Reports – $100  
  • ASAM Continuum – $504  
  • ASAM Co-Triage – $144 

Contact us for a custom BestNotes EMR cost tailored to your practice’s specific requirements. 

Disclaimer: The pricing is subject to change. 

BestNotes EMR Integrations 

BestNotes integrates with a variety of third-party applications, including: 

  • LabCorp 
  • Medytox Solutions 
  • Quest Diagnostics 
  • ClaimMD 
  • OfficeAlly 
  • EZClaim 
  • Videra Health 
  • ePreventions 

How Does BestNotes EMR Software Work? 

Here’s how you can get started with the software:  

  • Log in to the software using your credentials 
  • Navigate customizable clinical documentation templates to easily capture patient information 
  • Access the built-in calendar to book, view, edit and export appointments 
  • Track medications and prescriptions using the electronic medication administration record 
  • Securely message and collaborate with care team members directly within the platform 
  • Access the CRM tools to manage the full spectrum of client interactions 
  • Run powerful reports on key metrics like no-shows, top clinicians and outstanding balances 
  • Utilize the patient portal to share updates and documents with patients online 
  • Use ‘OutcomeTools’ to measure client progress and treatment effectiveness 

You can also schedule a free BestNotes EMR demo to get a quick visual walkthrough of the software’s functionalities. 

Who Is BestNotes EMR For? 

BestNotes EMR software is specifically designed for the behavioral health industry, serving organizations of all sizes. It is typically used by: 

  • Psychiatrists 
  • Therapists 
  • Social workers 
  • Behavioral health spealists 
  • Mental health institutions  
  • Rehabilitation centers 

BestNotes EMR Features 

Here are some of the more advanced BestNotes EMR software features: 

  • Clinical Documentation 

BestNotes streamlines clinical documentation by automatically populating patient health information, eliminating double data entry. It offers ready-to-use templates that adhere to industry standards and can be customized without any extra charges. The software also supports point-and-click auto-notes and allows you to print documents with your business logo. 

  • Electronic Prescribing 

This feature enables clinicians to electronically prescribe and manage patient medications directly within the EHR system. It allows users to track medication changes over time, eliminate double data entry, and even prescribe controlled substances through the vendor’s integrated partner, DrFirst. Moreover, the system also alerts users in case of any harmful drug interactions, ensuring the safety and well-being of patients. 

  • Outcomes Tracking 

BestNotes offers a robust outcomes tracking module that simplifies the administration and reporting of nationally recognized questionnaires electronically. Clients can conveniently complete questionnaires using a computer, tablet, smartphone, or paper. This system makes it easy to identify client trends over time, ensuring clinicians have complete insights into their progress. 

  • Reporting 

The software provides users with a powerful suite of reporting tools. Behavioral health professionals can create custom reports and choose from over 60 pre-built reports that cover both features and regular business activities, all of which can be easily exported to Excel. Additionally, the platform offers the option to request unique, custom reports tailored to an organization's specific needs. 

  • Telehealth 

BestNotes' telehealth feature facilitates both individual and group therapy sessions, accommodating up to 50 participants. Patients can easily access sessions on any device with a web browser and an internet connection. The system offers end-to-end encryption, screen sharing capabilities, and high-definition audio and video sessions for quality virtual visits. 

Is BestNotes EMR Right For You? 

If you are seeking an electronic medical record (EMR) solution tailored to the unique needs of behavioral health and addiction treatment organizations, BestNotes EMR could be the ideal fit for your practice. Its comprehensive feature set, designed with the behavioral health industry in mind, offers a wealth of tools to enhance your clinical documentation, streamline care coordination, and improve patient outcomes. 

Furthermore, the software is not only affordable and easy to use but also incorporates robust security features, ensuring compliance with industry-standard regulations such as HIPAA. 

Still not sure if BestNotes is the right choice for you? Contact us at (315) 215-3447 , and we will be happy to address your concerns. 

BestNotes EMR Pricing Plans 

Pricing varies based on the number of users in your organization. 

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

BestNotes EHR Software Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Today's most popular FAQs

How much does BestNotes EMR software cost?

BestNotes EMR provides customizable pricing plans, including a month-to-month contract starting at $55/user. Request a personalized pricing quote from our sales team today!

Is BestNotes EMR software cloud-based?

Yes, BestNotes EMR is a cloud-based software.

What are the customer support functionality pros of BestNotes EMR?

BestNotes EMR offers a strong customer support system, providing FAQs for quick answers and direct phone support to address specific inquiries, ensuring users have access to prompt and reliable assistance.

What are the main features of BestNotes EMR Software?

BestNotes has a good EMR software rating and offers useful features, such as outcome tracking, e-prescribing, patient portal, practice management, telehealth, a patient calendar, human resources tools, CRM software for ongoing customer interactions, and support for audit and accreditation compliance.

What level of support does BestNotes EMR Software offer?

BestNotes support options include FAQs, unlimited training, and phone assistance.

Who are the main users of BestNotes EHR software?

BestNotes EHR software is well-suited for the behavioral health and addiction treatment industry. It is typically used by psychologists, counselors, therapists, and social workers.

BestNotes EHR Software reviews

Overall Rating

4 Reviews

Excellent
75%
Good
0%
Average
25%
Poor
0%
Terrible
0%

Kelly

Mental Health Care

1

August 2023

Amazing customer service!

August 2023

Amazing customer service!

Kelly

Mental Health Care

1

Pros thumbs-up

BestNotes offers great customer support, customization options, and a user-friendly interface. The DSM5 feature is also helpful, and having a portal to send to clients is essential for telehealth.

Cons thumbs-up

Customizing intake forms can be challenging, and clients may have difficulty finding items on the portal.

Renee

Mental Health Care

1-10

June 2023

Stellar product for the money

June 2023

Stellar product for the money

Renee

Mental Health Care

1-10

Pros thumbs-up

BestNotes is an affordable option with excellent customer service. The personnel, especially [SENSITIVE CONTENT], are patient, understanding, and always willing to help.

Cons thumbs-up

The interface can be overwhelming with information and forms scattered in different areas. It may appear disorganized and difficult to navigate at first.

Richard

Law Enforcement

11-50

March 2023

BestNotes is a great documentation service!

March 2023

BestNotes is a great documentation service!

Richard

Law Enforcement

11-50

Pros thumbs-up

BestNotes offers several benefits that make it an excellent documentation service. The program's template development and usage is simple, and it's easier to make any adjustments compared to other programs used in the past. As part of our case management, community service, and counseling notes, we often need to modify these templates, and BestNotes' support team has always been helpful in such cases.

Cons thumbs-up

While there aren't many downsides to BestNotes, one improvement I would like to see is the option to remove pre-populated forms, such as those that document income and insurance, which we don't need. However, I believe that technical support might be able to assist with this issue.

Jennifer

Individual & Family Services

11-50

July 2019

Just an Okay Product

July 2019

Just an Okay Product

Jennifer

Individual & Family Services

11-50

Pros thumbs-up

The software includes built-in assessments, which eliminates the need to manually add them.

Cons thumbs-up

The software requires excessive navigation between screens, which makes completing notes a tedious task.