Tigerconnect Review

Overall Rating

12 Reviews

Excellent
67%
Good
33%
Average
0%
Poor
0%
Terrible
0%
Loading
Jason
Hospital & Health Care
500+ Employees
February 2020
Excellent tool for staff scheduling
February 2020
Excellent tool for staff scheduling
Jason
Hospital & Health Care
500+ Employees

Pros thumbs-up

I've found this software to be an excellent tool for organizing my staff's schedules and coverage within our medical group, providing a clear framework for shift planning and accountability.

Cons thumbs-down

However, I find that the time-entry interface still needs significant improvement since entering times can be confusing at times and the process occasionally lacks clarity.

Jonathan
Medical Practice
101-500 Employees
September 2019
The easiest scheduling platform
September 2019
The easiest scheduling platform
Jonathan
Medical Practice
101-500 Employees

Pros thumbs-up

In my experience, this scheduling platform is the easiest to operate I have come accross, having used numerous systems and unquestionably this one surpasses every other option I've tried.

Cons thumbs-down

I have nothing negative to say about this system

Clay
Hospital & Health Care
51-100 Employees
August 2019
Rule based automation removes repetitive tasks
August 2019
Rule based automation removes repetitive tasks
Clay
Hospital & Health Care
51-100 Employees

Pros thumbs-up

I value the rule-based automation and the automatic scheduling features since they nearly remove most of the repetitive manual data-entry tasks that used to consume my time.

Cons thumbs-down

From my perspective, I wish the platform would visibly notify end users whenever a modification occurs within a thirty-day window,perhaps by highlighting or outlining the altered item in red or using another conspicuous visual cue,so that such changes immediately draw my attention and cannot be overlooked.

LACHANDA
Hospital & Health Care
500+ Employees
April 2019
Incredibly simple user interface
April 2019
Incredibly simple user interface
LACHANDA
Hospital & Health Care
500+ Employees

Pros thumbs-up

The user interface is incredibly simple to navigate and I notice updates reflected instantly whenever I make changes.

Cons thumbs-down

I find the mechanism for adding multiple days to physicians' schedules by ticking dates difficult and inefficient, because when managing more than one rota with several doctors the process becomes extremely time-consuming, the system should allow me to input doctors' names alongside the corresponding dates so it updates automatically rather than forcing me to remove entries and re-enter them manually.

Rebecca
Hospital & Health Care
51-100 Employees
April 2019
Very very eay to use
April 2019
Very very eay to use
Rebecca
Hospital & Health Care
51-100 Employees

Pros thumbs-up

I've found it very simple to use and believe it will substantially improve communications within our organization.

Cons thumbs-down

My preference is that whenever I alter an entry for a specific date, the interface would refrain from automatically scrolling back to the top of the page after it refreshes, because this disrupts my workflow.

Abbey
Hospital & Health Care
500+ Employees
April 2019
User friendly and packed with features
April 2019
User friendly and packed with features
Abbey
Hospital & Health Care
500+ Employees

Pros thumbs-up

We find the platform simple to navigate and packed with strong features and our providers really appreciate being able to use the mobile app to review and manage their schedules on the go.

Cons thumbs-down

At present, I haven't discovered any shortcomings with this software despite thorough use across our team.

Janelle
Hospital & Health Care
50+ Employees
April 2019
pretty basic and highly useful features
April 2019
pretty basic and highly useful features
Janelle
Hospital & Health Care
50+ Employees

Pros thumbs-up

I find this application simple to navigate and packed with highly useful features that reliably handle the scheduling tasks I depend on, making it both easy to use and very functional for my workflow.

Cons thumbs-down

From my perspective there are no drawbacks on my side since the platform consistently does what I need and proves to be extremely helpful in meeting my scheduling requirements.

Patty
Hospital & Health Care
500+ Employees
April 2019
Tracks activities very effectively
April 2019
Tracks activities very effectively
Patty
Hospital & Health Care
500+ Employees

Pros thumbs-up

I find the way it tracks activities to be very effective and the configurable rules that I set up perform excellently, while the ability to cross-cover or swap jobs provides a significant advantage.

Cons thumbs-down

Unfortunately, I cannot find any way within the system to revoke or cancel a scheduled vacation, CME, or other day off once it has been entered.

Tina Kerr
Medical Practice
101-500 Employees
April 2019
Finalized a year of shifts
April 2019
Finalized a year of shifts
Tina Kerr
Medical Practice
101-500 Employees

Pros thumbs-up

Using the call-scheduler, I was able to finalize an entire year's worth of shifts over a single weekend, because it organizes the process efficiently, additionally, it fairly balances assignments among staff and remains remarkably simple to operate.

Cons thumbs-down

overall I have had an excellent experience and do not currently have any major complaints to report.

Julius
Hospital & Health Care
51-100 Employees
March 2019
Mobile interface is extremely helpful
March 2019
Mobile interface is extremely helpful
Julius
Hospital & Health Care
51-100 Employees

Pros thumbs-up

I find the mobile interface extremely helpful and the product has a gentle learning curve that allowed me to become proficient quickly.

Cons thumbs-down

Removing items from my schedule is more difficult than adding them which I find frustrating when I need to make quick changes.