Care360 Reviews

Overall Rating

21 Reviews

Excellent
52%
Good
48%
Average
0%
Poor
0%
Terrible
0%
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Ashley
Partners in Family Practice
11-50 employees Employees
January 2023
Care360
January 2023
Care360
Ashley
Partners in Family Practice
11-50 employees Employees

Pros thumbs-up

Information is generally simple to discover in this system. We use an extension with our EMR, so it pulls up the right patient information when entering the labs.

Cons thumbs-down

Client support at times needs to move us on different occasions before we can find the solution we need. At the point when we have another patient their data doesn't connect so it requires some investment to enter them into the system.

ayesha
doctors united
51-200 employees Employees
December 2022
Robust tool
December 2022
Robust tool
ayesha
doctors united
51-200 employees Employees

Pros thumbs-up

It is anything but difficult to use and the adaptability of using this product is extraordinary. The best piece of this product is that patients can get to their labs from anyplace. It’s a portable and simple to use the tool. I highly recommend this.

Cons thumbs-down

It is the best system up until this point. There is nothing that I hate about it.

Melony
Street Health
- Employees
May 2022
Good layout
May 2022
Good layout
Melony
Street Health
- Employees

Pros thumbs-up

This software has a good layout and enables users to customize it.

Cons thumbs-down

The superbill billing template is very lengthy.

Dan
The Family Hospital
51-100 employees Employees
May 2022
Care360 cares
May 2022
Care360 cares
Dan
The Family Hospital
51-100 employees Employees

Pros thumbs-up

What I love most about this company is their customer support. They make sure we're heard and send someone over right away to fix any issues. It's truly impressive.

Cons thumbs-down

The software has a few bugs, but I'm willing to wait for them to be fixed.

Dustin
Health, Wellness and Fitness
11-50 employees Employees
April 2022
Good job
April 2022
Good job
Dustin
Health, Wellness and Fitness
11-50 employees Employees

Pros thumbs-up

It handles everything related to practice management and patient check-in. We don't need any paper anymore. Finally!

Cons thumbs-down

There are not any font choices in the report writing tool; adding more options would be great.

Melody
Hospital & Health Care
1-10 employees Employees
March 2022
Not a fan
March 2022
Not a fan
Melody
Hospital & Health Care
1-10 employees Employees

Pros thumbs-up

I appreciate that this is a browser-based system. It's much simpler to grasp and explain to the staff, plus the information is super easy to fill out and update.

Cons thumbs-down

Their billing template is really confusing, and their customer support isn't very helpful at all.

Jacque
Medical Practice
11-50 employees Employees
April 2021
Satisfactory
April 2021
Satisfactory
Jacque
Medical Practice
11-50 employees Employees

Pros thumbs-up

I wouldn't say it's the worst software out there because some of its features are really good and quite helpful for new users.

Cons thumbs-down

There's definitely room for improvement; their phone system is the worst and it takes forever to fix your issue. Overall, the software is not very simple to deal with.

mahsa
Medical Practice
11-50 employees Employees
April 2021
Disappointed!
April 2021
Disappointed!
mahsa
Medical Practice
11-50 employees Employees

Pros thumbs-up

Honestly, I'm not a fan of this software. However, it is easy to use and works well for small practices.

Cons thumbs-down

We got this software because they offered free services initially, and the system was fairly decent to use. But the free services didn't last long, and the system started crashing more. The customer support was no help at all! Very disappointed.

James
Health, Wellness and Fitness
1-10 employees Employees
April 2021
Unreliable
April 2021
Unreliable
James
Health, Wellness and Fitness
1-10 employees Employees

Pros thumbs-up

Care360 allows you to use multiple screens simultaneously.

Cons thumbs-down

The system is very slow overall. It's tough to use daily because updating notes and accessing patient records takes hours. Not very efficient.

Catherine
Medical Practice
1-10 employees Employees
April 2021
Not Advisable.
April 2021
Not Advisable.
Catherine
Medical Practice
1-10 employees Employees

Pros thumbs-up

The format is very intuitive, you get the hang of things right from the start.

Cons thumbs-down

The customer support is almost non-existent. It takes forever to reach an operator, and even longer for them to respond. Very unprofessional.