Pros ![]()
Information is generally simple to discover in this system. We use an extension with our EMR, so it pulls up the right patient information when entering the labs.
Cons ![]()
Client support at times needs to move us on different occasions before we can find the solution we need. At the point when we have another patient their data doesn't connect so it requires some investment to enter them into the system.
Pros ![]()
It is anything but difficult to use and the adaptability of using this product is extraordinary. The best piece of this product is that patients can get to their labs from anyplace. It’s a portable and simple to use the tool. I highly recommend this.
Cons ![]()
It is the best system up until this point. There is nothing that I hate about it.
Pros ![]()
This software has a good layout and enables users to customize it.
Cons ![]()
The superbill billing template is very lengthy.
Pros ![]()
What I love most about this company is their customer support. They make sure we're heard and send someone over right away to fix any issues. It's truly impressive.
Cons ![]()
The software has a few bugs, but I'm willing to wait for them to be fixed.
Pros ![]()
It handles everything related to practice management and patient check-in. We don't need any paper anymore. Finally!
Cons ![]()
There are not any font choices in the report writing tool; adding more options would be great.
Pros ![]()
I appreciate that this is a browser-based system. It's much simpler to grasp and explain to the staff, plus the information is super easy to fill out and update.
Cons ![]()
Their billing template is really confusing, and their customer support isn't very helpful at all.
Pros ![]()
I wouldn't say it's the worst software out there because some of its features are really good and quite helpful for new users.
Cons ![]()
There's definitely room for improvement; their phone system is the worst and it takes forever to fix your issue. Overall, the software is not very simple to deal with.
Pros ![]()
Honestly, I'm not a fan of this software. However, it is easy to use and works well for small practices.
Cons ![]()
We got this software because they offered free services initially, and the system was fairly decent to use. But the free services didn't last long, and the system started crashing more. The customer support was no help at all! Very disappointed.
Pros ![]()
Care360 allows you to use multiple screens simultaneously.
Cons ![]()
The system is very slow overall. It's tough to use daily because updating notes and accessing patient records takes hours. Not very efficient.
Pros ![]()
The format is very intuitive, you get the hang of things right from the start.
Cons ![]()
The customer support is almost non-existent. It takes forever to reach an operator, and even longer for them to respond. Very unprofessional.

