CareCloud EHR

CareCloud is a HIPAA compliant cloud-based electronic health recording software that offers collective benefits of practice management, EMR, and medical billing services. The solution offers services across multiple healthcare specialties, including gastroenterology, pulmonology, ophthalmology, family practice, urology, cardiology, orthopedic surgery, internal medicine, and neurology. This specialty-driven EHR solution supports practices with diverse locations, entities, and NPIs.

The vendor has recently introduced their patient portal platform called Breeze that helps users optimize patient registrations, appointment management, payments, and overall patient experience. It also enables physicians to ensure paperless workflow and streamline their daily clinical tasks.   

CareCloud is compatible with any web browser and operating system, including Apple. Their customer support is based in the United States.

Now CareCloud has been acquired by a leading Health IT Company called MTBC. The information regarding this acquisition will be available in a few months from now. Please get in touch with one of our consultants to learn more.

Carecloud EMR Pricing: The subscription plan for CareCloud Charts starts at $279 per provider, per month and requires users to adopt PM. Their Practice Management (PM) system, CareCloud Central, starts at $349 per provider, per month and comes with a robust rules engine with over 180 million+ billing guidelines. The software includes powerful rules management and data mining function and costs a meager 3% of collections for RCM. 

Carecloud EMR Pros:  The EMR software has an attractive user-interface and offers multiple data entry methods. 

Carecloud EMR Cons: It is somewhat more expensive than other similar solutions in the market. Besides, they do not include a standalone EMR module. Users are required to purchase Carecloud Practice Management to get Carecloud Charts. 

Accessibility: Other than their standard windows application, the EMR solution also has a mobile app.

CareCloud EHR reviews

Overall Rating

37 Reviews

Excellent
75%
Good
10%
Average
5%
Poor
5%
Terrible
5%

John

MedSchool

-

November 2020

Pleased

Pros:
A modern EMR system that is cloud based and consists of a very smooth client and vendor communication system.

Cons:
I am a hard client to please and care cloud has done that.

Donna

Healthcare

51-200 employees

July 2020

Loving People

Pros:
I love how loving and helpful their customer service is.

Cons:
The people who post info sometimes make mistakes so there is a need to keep an eye on what is being posted sometimes with regards to billing some payments are posted twice.

Sheila

Bay Urology Services

2-10 employees

November 2019

Long term partnership

Pros:
we are with CareCloud for about 10 years now and never once have we thought about changing the system. It works remarkably for our practice be it the doctor or the front desk. Customer support is always there should we encounter any problem. I like its reporting system as well as the templates.

Cons:
I would like for them to improve on the PM side of their system a bit, the rest is wonderful.

Christopher

NWA Breast Care Specialists

2-10 employees

October 2019

CareCloud Suite

Pros:
The system can be customized and personalized according to my practice, which helps me a lot.

Cons:
The customization setup part can be somewhat cumbersome; however, it works in the long run. It would be ideal to have much more customization capacity for specific field sets.

BETH

Hildebran Medical Clinic, LLC

11-50 employees

October 2019

CareCloud

Pros:
The system is easy to use, and I really like the way it is color-coordinated. The customer support team knows everything about the product and always helps us out. It feels like the CareCloud’s team really love and care about their work.

Cons:
We can’t submit tertiary claims electronically and can't type in the payor id to find the insurance company. They need to work on this.

Beth

Hildebran Medical Clinic, LLC

11-50 employees

September 2019

Happy with EMR

Pros:
Charting is done easier with CareCloud especially because it is quite easy for us to navigate the system. I love the color coding and the outline of the whole system. EMR side of the software is easier and user-friendly and their customer support is superb.

Cons:
It doesn’t support the Insurance claims completely and we have to add it manually which is a bit of a hassle for my biller. Other than that, it works seamlessly.

Mary

Dr. Mary Berge and Associates

11-50 employees

August 2019

Good for my practice

Pros:
Carecloud has worked really efficiently for us. Workflows have been super easy, templates customization has been really seamless for us, thanks to their implementation team and then the support team. Customer service is always doing their best to help.

Cons:
I need more flexibility in the lookup option and if I need to access one of my patients, I should be able to do that by different options other than their name.

Lashun

Complete Skin MD

11-50 employees

August 2019

Easy to use

Pros:
My front desk is happy with the system because of its ease of use. Scheduling appointments has never been easier for us. CareCloud is always updating its system which in my opinion is great for the end-user since it brings in more efficiency with every update. Doctors are happy that they are able to complete their charting easily as well as timely.

Cons:
It does what it says. Happy with the system overall.

Renee

Don L. Perkins MD Inc

2-10 employees

July 2019

Amazing Software

Pros:
First of all, I’m impressed with their billing. Instead of waiting for a long time, we are able to easily identify any anomalies in our claims which has ultimately increased our revenue; thanks to CareCloud. Scheduler module is easy and the solution itself is intuitive and navigation is smooth. However, my main concern was out billing because of our previous EMR we faced some reduction in our revenue cause of their ineffective billing, however, that is no longer the case.

Cons:
Not too fond of the recent update in their prescription module as it takes too much time to pull up the correct medication.

Sandra

Franco & Co

11-50 employees

July 2019

Good for my practice

Pros:
Carecloud has worked really efficiently for us. Workflows have been super easy, templates customization has been really seamless for us, thanks to their implementation team and then the support team. Customer service is always doing their best to help.

Cons:
I need more flexibility in the lookup option and if I need to access one of my patients, I should be able to do that by different options other than their name.

Our EHR consultants can help narrow down software options for you based on your price range and needs.

Email us at [email protected]

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