CareCloud EHR

What is CareCloud Software? 


CareCloud is a HIPAA-compliant cloud-based healthcare software platform designed to streamline administrative, financial, and clinical workflows for medical practices of all sizes. The software offers a range of tools and features that enable healthcare providers to manage patient records, schedule appointments, process claims or billing, and track inventory. 

These solutions help medical practices streamline administrative and clinical workflows, improve patient care, and increase revenue. 

What is CareCloud Best for? 

One key feature is the patient portal for a patient-centered experience, which allows patients to securely access their health information and communicate with their healthcare providers. This feature lets patients view their medical history, schedule appointments, request prescription refills, and communicate with their healthcare providers. 

This feature improves healthcare by enabling patients to take an active role in their healthcare. 

It includes rich patient summaries, clinical decision support (CDS), and an innovative content store. 

CareCloud Pricing 

CareCloud offers customized pricing plans for healthcare organizations based on their specific requirements. 

If you are interested in learning more about CareCloud's pricing, you can get a custom quote by contacting the customer support team. 

CareCloud Integration 

Here are some of the third-party integrations that CareCloud offers: 

  • Change Healthcare 
  • Medline Plus 
  • Iron Bridge 
  • TriZetto 
  • Wolters Kluwer 

CareCloud also offers open integrations with the following, amongst others:  

  • Care360 
  • EHR Your Way 
  • DigiChart 
  • EyeMD EMR 

How Does CareCloud Software Work? 

After logging into CareCloud, there are a few steps you can take to get started with the software: 

  • Set up your profile: Click on the "Settings" tab and then select "My Profile" to set up your personal information, contact details, and other preferences. 
  • Add your patients: Click on the "Patients" tab to add your patients' information, such as their demographics, medical history, and insurance details. 
  • Schedule appointments: Use the "Scheduler" tab to schedule patient appointments, assign staff to specific appointments, and manage the overall schedule for your practice. 
  • Manage billing and payments: Use the "Billing" tab to create and manage invoices, process payments, and generate financial reports. 
  • Explore additional features: Take some time to explore additional features, including analytics, reporting, inventory management, and patient engagement tools. You can then determine which ones are most relevant to your practice. 

Who is CareCloud Software for? 

Here are some examples of healthcare practices that can use CareCloud: 

  • Family medicine practices 
  • Pediatrics 
  • Internal medicine  
  • OB-GYN  
  • Dental  
  • Urgent care centers 
  • Community health centers 
  • Mental health practices 
  • Physical therapy  
  • Chiropractic  

Key Features of CareCloud Software 

  • Revenue Cycle Management 
    Revenue cycle management (RCM) is a process that involves managing the finances of a healthcare organization, including billing, claim processing, and payment collection.  
    Effective RCM can help healthcare organizations improve revenue, reduce denials or rejections, and improve cash flow. RCM solutions can automate many administrative tasks, reducing errors and streamlining the billing and payment processes. 
  • Healthcare Analytics 
    Healthcare analytics involves data analysis and statistical methods to improve healthcare outcomes and reduce costs. They can identify trends and patterns in patient data, monitor performance metrics, and inform decision-making. 
    Advanced analytics techniques such as predictive modeling and machine learning can help healthcare organizations identify high-risk patients and predict health outcomes. 
  • Extensive Electronic Health Records 
    Electronic Health Records (EHRs) are digital versions of patients' medical records, including their medical history, medications, test results, and treatment plans. This improves the efficiency and accuracy of healthcare delivery by providing healthcare providers with real-time access to patient data. 
    EHRs can also improve patient safety by reducing medical errors, improving care coordination, and providing alerts or reminders for preventative care. 
  • Telehealth 
    Telehealth involves using technology, such as video conferencing and remote monitoring, to deliver healthcare services remotely. It provides healthcare for patients in rural or underserved areas and those with mobility or transportation issues. It can reduce healthcare costs by eliminating the need for in-person visits and reducing hospital readmissions. 

Is CareCloud Software Right For You? 

CareCloud is a practice management software that helps medical practices manage patient scheduling, billing, and insurance claims. Its EHR software enables providers to securely store and access patient medical records and track patient progress.

CareCloud offers a reliable and efficient solution for medical practices looking to improve their operations and patient satisfaction. With its numerous features and benefits, it is clear why CareCloud has become a trusted software solution for many healthcare providers. 

You can click the "Watch Demo" button for a complete demo of the software’s features. 

CareCloud Pricing 

CareCloud offers a range of pricing plans for different types and sizes of healthcare facilities. It can vary according to the chosen modules.

Click on the "Get Pricing" button to contact customer support representatives and get a quote for your business. 

CareCloud EHR Features






Patient Portal


Compliance Tracking


Practice Management Software


Patient Demographics


Lab Integration


Employee Management


Appointment Scheduling


Voice Recognition


Mobile App


Telemedicine Software


Appointment Reminders


Reporting and Analytics


Medical Billing Service


  • Offers an easy-to-use interface, and most features are easy to navigate, making it a popular choice for medical practices
  • Highly customizable according to your preferences
  • Integrates with other systems, such as EHRs, labs, and billing services


  • Reporting capabilities may not be as advanced as some other medical practice management software
  • Might be expensive, especially for smaller practices with limited budgets
  • Some users have reported that CareCloud's customer service is slow

Today's most popular FAQs

Does CareCloud EHR software offer a free trial?

No, CareCloud does not offer a free trial for its EHR software.

How does the CareCloud EHR software collect data from patients?

CareCloud’s patient data is recorded on the practice's very own servers. The customer has to purchase the hardware and servers on top of the software. It is the customer’s responsibility to maintain the security and backup of the data.

How much does CareCloud cost?

The cost of using CareCloud can vary depending on several factors, such as the size of the practice, the number of providers, and the specific services needed.

Is CareCloud cloud-based?

CareCloud medical management software is a cloud-based healthcare management software platform. It is accessible through the internet and does not require any software installation or hardware infrastructure on the customer's end.

What are the main features of CareCloud?

The platform includes features such as electronic health records (EHR), revenue cycle management, medical billing, patient engagement tools, and analytics and reporting capabilities.

What is the implementation process of CareCloud EHR software?

CareCloud does provide an implementation guide for their EHR software. They guide their customer through the process by listing the following processes that the customer has to follow for hassle-free implementation: Build an electronic health record implementation team, have the software configured according to their needs, have the necessary hardware to support the software, customize the patient treatment room layout, transfer the existing data, create workflows for the staff, establish a training program, and collect feedback for continual improvement.

What level of support does CareCloud offer?

CareCloud offers its customers 24/7 technical support, implementation support, training, education, and dedicated account management. Its strong customer support has received positive reviews from users.

Who are the main users of the CareCloud EHR software?

The main users of the CareCloud EHR are the staff members and doctors of the medical facility. as it covers multiple practices and specialties.

CareCloud EHR Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

CareCloud EHR reviews

Overall Rating

74 Reviews



Total Health Primary care


May 2023


It provides frequent appointment reminders to its patients.

A lot of clicking is involved in the system that is annoying.


LifeArts Integrated Health Center, PC


March 2023

Highly recommended for independent and small practices

The setup of this software is simple. The patient's reports are comprehensive.



DLH Consulting and psychiatric services


January 2023

Simple and interactive layout

CareCloud software takes care of both practitioner and patient's changing needs.

Implementation of this software is a bit difficult.


South Georgia Primary Care


September 2022

Great billing and claims collection system

CareCloud EHR keeps on updating itself that is best aspect about it.

It is more like app store application.


Lafferty Family Care


April 2022

Truly awful. Do not purchase

The customer support staff of this software is knowledgeable and helpful in resolving queries on time.

Access to past medical record of every patient is almost impossible and one has to rewrite manually that is frustrating.


Ann kim MD PC


September 2021

Awfully slow EHR

The training modules offered to users are informative and comprehensive in understanding the mechanism of this software.

A lot of clicking is involved into the system that is frustrating.


Sunland Home Care


September 2021

The best EMR switch

This EMR software has an attractive user interface and offers multiple data entry methods.

The claim department is not quick in responding that is annoying.


Nephrology associates of indianapolis


September 2021

Great value for money

It works best for small health-based practices. It takes care of one's practice requirements.

It should improve its lab facilities.


Neurosurgery and pain specialist of Carolinas, PC


September 2021

Great service. Keeps getting better

The iphone application of this software is very useful and accessible from anywhere. The developmental staff is receptive in renewing the capacities to improve its handiness to doctors.

No drawbacks.


Biological psychaitry center


September 2021

Works great for psychiatry center

Patient data is well organized in form of charts. It carries out all daily clinical tasks very smoothly. It saves time as well.

The login and logout take a lot of time.

Our EHR consultants can help narrow down software options for you based on your price range and needs.

Email us at [email protected]

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