CarePaths EHR

What Is CarePaths? 

CarePaths is an EHR and practice management system made for behavioral health practices. The platform combines features like clinical documentation, patient engagement, claims management, scheduling, and secure messaging into a unified dashboard. Its patient-facing ‘digital front door’ CarePaths Connect, enables providers to facilitate care provision and improve patient engagement. 

The platform also offers an ONC-Certified e-prescribing service through DrFirst, a medication management network. Individual and group sessions are supported by a built-in teletherapy platform, enabling virtual care without the need for an additional video platform. All in all, it empowers users to implement measurement-based care, streamline day-to-day administrative workflows, and improve patient outcomes. 

What Is CarePaths Best Known For?

The platform supports the delivery of Measurement-Based Care, which uses routine assessments to track clients’ progress over time. CarePaths’ tools automate the collection of clients’ pre- and post-session assessments and provide clinicians with easy-to-read progress graphs so that they can modify their treatment approaches based on results. Through these weekly assessments, the software also monitors outcome metrics like anxiety, depression, wellness, loneliness, medication adherence, and treatment confidence. Clients can use the CarePaths Connect mobile app or patient portal to complete the assessments. With the help of these tools, therapy practices can incorporate measurement-based care into their workflows while reducing the manual effort involved in collecting and reviewing client feedback. 

How Much Does CarePaths Cost?

CarePaths offers the following standard pricing plans, starting at $10/month. Its paid plans are: 

• EHR And Measurement Based Care: $49/month 
• Special Pricing: Starting at $10/month (up to 15 sessions) 
• Group Pricing:
  • $49/licensed therapist/month 
  • $34/part-time therapist/month 
  • $5.75/month for students 
• Enterprise: Custom quote 
• Psychiatry EHR: $98/month ($80 enrollment fee/prescriber, $599 PDMP enrollment fee/practice ($5.99/prescriber/month)) 

A free Measurement Based Care plan is also available (up to 30 clients/clinician, $9/clinician for unlimited MBC). A 30-day free trial is also available for all paid plans. Paid add-ons are also available: 

• ePrescriber: $49/month 
• HIPAA-Compliant Data Storage: 0GB-5GB (free), 5GB-100GB ($5/month), 100+ GB (Custom quote) 
• Direct Messaging: Custom quote 

In addition to the above plans, the software also offers modules with customized pricing for Non-profits and Education.

Users may also incur potential extra costs. The following figures are estimates and may vary, depending on requirements and provider terms. 

• Implementation And Training: $300–$2,000 (one-time) — Setup assistance, workflow configuration, onboarding, and staff training for larger practices 
• Data Migration: $500–$3,000 (one-time) — Importing patient charts, historical records, templates, and scheduling data from prior systems 
• Enterprise / API / Multi-Location Customization: $2,000–$10,000+ annually — Advanced integrations, API access, enterprise workflows, and custom reporting for larger organizations 

In general, pricing is seen as flexible, offering choices for larger businesses and individual clinicians. Although some users point out that prices may rise as more services or sophisticated requirements are added, reviewers value the starting plans' affordability. 

Request a customized CarePaths pricing estimate today. 

Disclaimer: The pricing is subject to change. 

CarePaths Integrations 

CarePaths EHR offers a developer program API to support integration with various applications. It also facilitates secure data transmission by supporting FHIR, SMART, Direct Trust, and other interoperability standards. This provides clinicians with consolidated patient information. However, the vendor has not disclosed additional information regarding its specific third-party integrations.

How Does CarePaths Work?

Follow the steps outlined below to get started with the software:

• Log in to the software using your personalized login credentials 
• Complete the patient registration and setup process 
• Document patient notes, diagnosis, treatment plans and goals directly in the EHR 
• Schedule and manage patient appointments electronically with calendar and reminders 
• Electronically prescribe and manage patient medications 
• Track patient outcomes using standardized assessments and measurement-based care tools 
• Automate billing and claims submission to streamline revenue cycle management 
• Securely communicate with patients via portal messaging and online referral features 
• Access customizable reports and analytics to evaluate practice performance 

Book a free CarePaths demo to explore the software’s functionalities in detail. 

Who Is CarePaths For?

The software caters to the specific workflow requirements of the following behavioral health practitioners:

• Psychologists 
• Psychiatrists 
• Addiction specialists 
• Marriage and family therapists 
• Counselors 
• Social workers 
• Nurse practitioners 

CarePaths Use Cases 

Based on our analysis of user reviews and CarePaths’ current capabilities, we have identified key scenarios where this software is a good fit for behavioral health providers and medical practices: 

• Practices New To Digital Recordkeeping 

Solo and group practices, moving away from paper-based systems or basic spreadsheets, often find CarePaths a good starting point. Implementation stays simple. So, practitioners can digitize clinical documentation and scheduling - all without much of a learning period. This lets a practice shift to a faster workflow while keeping patient volume steady through the transition. 

• Independent Practitioners Prioritizing Affordability 

Solo clinicians - especially those working with a tighter budget - get a cost-effective alternative to most high-end EHRs here. The pricing works well for therapists just starting out, or anyone who doesn't need expensive, high-end modules. Users often point to the platform's ability to cover essential clinical tools without the price tag that usually comes with them. 

• Teletherapy Practices Tracking Outcomes In A Seperate Tool 

Hybrid or fully remote practices often end up paying for a video conferencing tool and a separate outcomes-tracking platform. Then, they reconcile session data between the two afterward. CarePaths keeps teletherapy and its automated Measurement-Based Care tools under one login. So, outcome data doesn't have to be pulled from two different places. 

• Practices Seeking To Improve Note Taking 

Therapists who find note-taking overwhelming - especially after back-to-back sessions - get some relief from CarePaths' AI Session Summaries. The feature generates a HIPAA-compliant draft note straight from the teletherapy session. This can then be imported into SOAP or DAP format without needing to be rewritten from scratch. 

CarePaths User Sentiments 

CarePaths Features

Some of the key features of the software are: 

Clinical Documentation 

The software simplifies clinical documentation by enabling providers to prepopulate new progress notes and documents using previous patient entries. It also enables users to automatically post charges and generate claims based on completed documents, ensuring a seamless transition from documentation to billing. Additionally, practitioners can batch-generate documents for group and family sessions and customize them to fit their practice's unique needs. 

E-Prescribing 

This feature allows healthcare providers to monitor patient medication adherence and side effects using built-in reporting tools. Its integration with remote therapeutic monitoring tools provides real-time insights, helping practitioners make informed decisions about patient care. Facilitated by DrFirst, the feature complies with all state and federal regulations and streamlines the medication management process for both providers and patients. 

Claims And Accounting 

CarePaths streamlines the billing process by automatically posting charges from completed progress notes. The system also allows practices to easily accept online payments through the patient portal, offering low-rate credit processing for convenience and efficiency. With extensive revenue cycle management reporting, behavioral health providers can get an accurate picture of their financial performance. 

Patient Portal 

The patient portal feature empowers patients to manage their healthcare conveniently online. Patients can pay invoices, view and sign documents, and schedule appointments using a user-friendly interface. It also facilitates secure communication with therapists through messaging and teletherapy. Overall, this helps improve the overall patient experience and eases administrative tasks for therapists. 

Practice Management 

Behavioral health providers can easily maintain calendars for themselves and other clinicians in their practice. The feature also enables users to fax saved clinical documents directly from their EHR and seamlessly connect with other EHRs to migrate and share data. Moreover, it offers extensive reporting on clinical, financial, demographic, and quality data, to provide valuable insights that help improve practice efficiency and, subsequently, improve patient care. 

AI Session Summaries 

CarePaths includes an ‘AI Session Summaries’ feature. It automatically creates HIPAA-compliant draft notes from teletherapy sessions. These drafts can be imported directly into clinical documentation - including SOAP and DAP notes. It also produces a ‘Psychotherapy Attunement Scale’ score. The score is based on the session transcript. This helps measure how closely the therapist's and patient's language aligns over time. Once the note is generated, the session recording is deleted.

Patient Engagement 

CarePaths supports patient engagement with a HIPAA-compliant telemedicine system - it makes virtual care accessible. Through its ‘CarePaths Connect’ mobile app, patients can complete automated measurement-based care activities. The platform also supports encrypted messaging for secure communication. Appointment and assessment reminders can be sent by text, email, or voicemail - based on each patient's preferences. As a result, practice staff spend less time on administrative follow-up and appointment attendance improves. 

Supplementary Features 

Here are some secondary features that help manage daily tasks with efficiency: 

Online Referrals 

CarePaths helps clinicians attract more patients through its ‘Digital Front Door.’ The feature allows patients to submit self-referrals online. It also helps practices receive more in-network referrals. 

Practice Promotion 

CarePaths gives clinics an online presence – that too, without requiring a dedicated website. Social media-ready links and directory listings make it easier for prospective patients to find the practice. This can improve referral opportunities. 

NC HealthConnex Integration 

CarePaths integrates with NC HealthConnex - this supports North Carolina HIE requirements and exchanging clinical data. This reduces duplicate documentation. It also gives doctors access to more complete patient information at the point of care. 

Is CarePaths Right For You? 

If you are a behavioral health or online therapy practice looking for an efficient and comprehensive solution to streamline your operations, CarePaths EMR could be the perfect fit for you. Its fully integrated platform streamlines workflows, simplifies administrative tasks, and elevates care through evidence-based tools and analytics. 

The software also prioritizes data security and is HIPAA compliant, ensuring your patient information remains protected. Additionally, it is ONC 2015 Cures Edition certified, which supports interoperability requirements and permits safe health information transmission.

Moreover, established practices like Kansas State University Counseling Services, Focus C3, and Antioch University clinics rely on CarePaths to power virtual services, manage complex operations, and demonstrate high standards of patient care. 

Still have questions? Read CarePaths reviews or call us at (315) 215-3447, and we’ll be happy to assist you with any inquiries.

CarePaths Pricing Plans

Disclaimer: The pricing is subject to change.