Carepatron

PROS

CONS

  • Provides a full suite of EHR, PM and billing capabilities to streamline operations 
  • Many features may take time for providers to learn depending on their experience, according to Carepatron reviews 
  • Intuitive template builder allows creating custom forms, letters and documents 
  • Only allows changing passwords from within the app which some may find inconvenient
  • HIPAA compliant with robust security measures and regular third party audits 
  • Dedicated account managers and 24/7 support is available to help with any issues 

Carepatron Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Today's most popular FAQs

Does Carepatron have an app?

Yes, Carepatron has native apps available on the Google Play Store and Apple App Store.

How does Care patron support customers facing issues in the mental health space?

Carepatron provide custom answers through 24/7 customer support to address any technical or operational hiccups that users may face while navigating the digital mental health space.

How much does Carepatron cost?

Carepatron’s pricing starts with a Free plan ($0/month), followed by Essential ($29/month), Plus ($39/month), and Advanced ($49/month) tiers. Each plan offers progressively enhanced customization and automation capabilities to suit varying clinical and operational needs. Contact us to secure an accurate Carepatron quote today!

Is Carepatron free?

No, Carepatron software does not offer any free version but they provide a 30-day free trial.

What languages does Carepatron support?

The platform supports English and Spanish languages.

What level of support does Carepatron offer?

Carepatron offers 24/7 phone, email and in-app support to all customers. They also provide implementation services and dedicated client success managers.

Who are the typical users of Carepatron?

Carepatron's typical users include mental health practitioners, therapists, counselors, psychologists, doctors, and allied health professionals in private practice.

Carepatron Pricing

building-img

Small Organization

tick-img

Within Budget

building-img

Medium Organization

tick-img

Within Budget

building-img

Large Organization

tick-img

Within Budget

Carepatron reviews

Overall Rating

9 Reviews

Excellent
67%
Good
22%
Average
11%
Poor
0%
Terrible
0%
Loading

Alyssa D.

Mental Health Care

N/A Employees

July 2025

One Stop Shop solution

July 2025

One Stop Shop solution

Alyssa D.

Mental Health Care

N/A Employees

Pros thumbs-up

All functions required for a practice are in one place, scheduling, billing, client database, notes and more. Developers are constantly working to improve the product and add new features

Cons thumbs-up

I wish that some of the features were a little easier to customize. For example, client forms should be easier to import and transform into a fillable form. Sometimes the interface isn't as interactive as you might like it to be.

Greg L.

Health, Wellness and Fitness

N/A Employees

May 2025

Best Bang for Your Buck I was able to Find

May 2025

Best Bang for Your Buck I was able to Find

Greg L.

Health, Wellness and Fitness

N/A Employees

Pros thumbs-up

A lot of features for a very low price. Customizable forms and multiple features that are also customizable. Very steady and reliable video platform w/ the option to integrate Zoom into it.

Cons thumbs-up

Some features are too primitive as in lacking auto functions, for instance, auto populating diagnoses. Difficult to get access to customer support. Constant updates that although good, sometimes are difficult for my computer to absorb w/o resorting to incognito mode.

Melanie M.

Mental Health Care

50+ Employees

May 2025

Not mobile-friendly

May 2025

Not mobile-friendly

Melanie M.

Mental Health Care

50+ Employees

Pros thumbs-up

I really didn't like it all that much. I like that it connected to my Google calendar.

Cons thumbs-up

It was nearly impossible to use on a phone, many of the features were unavailable. Having to sign into a computer to check my schedule was not very useful.

Shawnalee K.

Mental Health Care

10+ Employees

March 2025

very easy to use

March 2025

very easy to use

Shawnalee K.

Mental Health Care

10+ Employees

Pros thumbs-up

This was used for a therapy clinic that I consulted credentialing for. Very easy to use, synced up with emails, AI assistant was easy to use.

Cons thumbs-up

I remember not liking the ability to create forms. It did not seem professional.

saira g.

Mental Health Care

N/A Employees

March 2025

Best telehealth platform out there

March 2025

Best telehealth platform out there

saira g.

Mental Health Care

N/A Employees

Pros thumbs-up

Flexible booking, amazing customer service for support, variety of connected apps and ease of use.

Cons thumbs-up

Response wait time for inquires could be shorter.