Carestream Dental Software

Carestream Dental is a cloud-based solution that offers imaging equipment, CAD/CAM systems, and software, along with practice management tools to dental and oral health professionals. It integrates with digital imaging and allows users to automate processes such as insurance claims, payment processing, and patient reminders. 

Line-item accounting in CS PracticeWorks tracks payments from payer to individual charge. ePosting manages the entire procedure of collecting and posting reimbursements from insurance carriers. 

CS OrthoTrac organizes daily to-do lists and assigns priority to action items with proposed solutions. The drag-and-drop feature is also included in the scheduling tool, along with the ability to manage schedules across different locations, seats, and time periods. For enhanced patient communication, the Smart Call Module recognizes callers over the phone and pulls up their relevant records. 

Medical and dental insurance billing, as well as scheduling and referral administration, are all available with CS WinOMS. Multiple OMSNIC-approved forms are included in the digital consent forms module, which updates automatically. 

It offers targeted features for specific dentistry needs using 2D and 3D imaging technology and multiple practice management modules (such as CS SoftDent, CS OrthoTrac, CS PracticeWorks, CS WinOMS, and Sensei Cloud) catering to orthodontics, endodontics, oral surgery, and pediatric dentistry. It also provides training, customer support, software and hardware maintenance, and warranty services. 

Carestream Dental Features: 

Carestream Dental offers the following features: 

  • CS Imaging
  • 2D and 3D Imaging
  • CS Model
  • CS Restore
  • Exocad Smile Creator
  • Logicon Caries Detector
  • OMS Imaging
  • Orthodontic Imaging
  • General Dentistry Practice Management Tools
  • Specialized Orthodontic Practice Management Tools
  • Anesthesia Records
  • Document Management
  • Scheduling
  • Medical Billing
  • Reporting
  • Cloud Practice Management
  • eServices

Carestream Dental Support: 

Customer service is available via email, phone, and a website-based help and information center. On Mondays through Fridays, customer service hours are from 8 a.m. to 5.00 p.m. ET, and training hours are from 8 a.m. to 6 p.m. ET. During customer service hours, users can also enroll in the support maintenance program by dialing 1 (800) 262-8144. 

Carestream Dental Reviews: 

According to Carestream Dental reviews, the software offers the following pros and cons: 

Carestream Dental Pros: 

  • It is simple to use and easy to learn and teach others how to use.
  • This software is a comprehensive dental practice management system with tons of useful features. It offers a very initiative and friendly user interface.
  • The software for presenting images is excellent. It's useful to be able to transmit model layouts in PDF format.

Carestream Dental Cons: 

  • The customer support needs improvement. You need to wait a very long time before you get your turn.
  • You need to pay additional charges for simple customizations.

Carestream Dental Pricing: 

For this product or service, Carestream Dental Software has not provided price information. For software vendors and service providers, this is a common practice. To get the latest pricing plans to contact Carestream Dental Software. It offers a free 7-day trial. To get a complete overview of the software, you can request a Carestream Dental Demo.

Carestream Dental Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Carestream Dental Software reviews

Overall Rating

23 Reviews

Excellent
25%
Good
20%
Average
15%
Poor
10%
Terrible
30%

Alaa

Hospital and Health Care

11-50 employees

September 2023

Great software to manage and practice dental operations.

September 2023

Great software to manage and practice dental operations.

Alaa

Hospital and Health Care

11-50 employees

Pros thumbs-up

Carestream Dental effectively covers the essential functions required in the dental field, excelling in 3D imaging and patient record management.

Cons thumbs-up

While it's a great tool, Carestream Dental is not without its occasional glitches and unexpected stops.

Lida

Medical Practice

2-10 employees

September 2023

Run away

September 2023

Run away

Lida

Medical Practice

2-10 employees

Pros thumbs-up

There are no redeeming qualities to this software; it's not worth the investment of money or time. The absence of any meaningful customer support is a significant drawback.

Cons thumbs-up

I deeply despise this system, including its sensors, software, and the ineffectual support team.

Frank

Information Technology and Services

2-10 employees

June 2023

Waiting for support

June 2023

Waiting for support

Frank

Information Technology and Services

2-10 employees

Pros thumbs-up

This software is functional once properly installed, with user-friendly screens.

Cons thumbs-up

The frustrating aspect is having to wait for necessary upgrades and dealing with prolonged support response times.

Anonymous

Anonymous

2-10 employees

May 2023

Carestream IMAGING

May 2023

Carestream IMAGING

Anonymous

Anonymous

2-10 employees

Pros thumbs-up

Carestream offers a variety of imaging solutions, including intraoral and extraoral systems, facilitating accurate diagnosis and treatment planning. Their software streamlines dental practice management tasks and enhances patient communication.

Cons thumbs-up

The software is generally user-friendly, but it's not without room for improvement.

William

Health, Wellness and Fitness

2-10 employees

May 2023

Carestream user

May 2023

Carestream user

William

Health, Wellness and Fitness

2-10 employees

Pros thumbs-up

Carestream's ecosystem of products integrates well and provides convenience.

Cons thumbs-up

Some third-party products don't integrate seamlessly with Sensei.

Alyssa

Health, Wellness and Fitness

2-10 employees

March 2023

Easy to learn for new users

March 2023

Easy to learn for new users

Alyssa

Health, Wellness and Fitness

2-10 employees

Pros thumbs-up

The product is fairly intuitive and user-friendly.

Cons thumbs-up

Occasionally, there are minor bugs or known issues that get resolved relatively quickly.

Kass

Health, Wellness and Fitness

2-10 employees

December 2022

Disaster, avoid and run.

December 2022

Disaster, avoid and run.

Kass

Health, Wellness and Fitness

2-10 employees

Pros thumbs-up

It's challenging to find any positives; the software is costly and prone to online crashes.

Cons thumbs-up

Frequent online software crashes are a major issue, affecting business revenues.

Bgj

Hospital and Health Care

11-50 employees

July 2022

Look elsewhere. Horrible service and product

July 2022

Look elsewhere. Horrible service and product

Bgj

Hospital and Health Care

11-50 employees

Pros thumbs-up

Very few advantages; the software is cumbersome.

Cons thumbs-up

Terrible customer service and a product that does not meet expectations.

Crystal

Hospital and Health Care

2-10 employees

July 2022

Carestream is practical and useful when it comes to scheduling in the dental industry.

July 2022

Carestream is practical and useful when it comes to scheduling in the dental industry.

Crystal

Hospital and Health Care

2-10 employees

Pros thumbs-up

The software is practical, straightforward, and aids in various dental tasks.

Cons thumbs-up

Leaving notes on patient charts can be cumbersome and time-consuming.

Naushad

Health, Wellness and Fitness

2-10 employees

January 2022

Pathetic service

January 2022

Pathetic service

Naushad

Health, Wellness and Fitness

2-10 employees

Pros thumbs-up

Offers some basic services that work adequately.

Cons thumbs-up

Inefficient software and abysmal customer support.