Cash Practice Systems Reviews

Overall Rating

21 Reviews

Excellent
95%
Good
5%
Average
0%
Poor
0%
Terrible
0%
Loading
Brennan
Hospital & Health Care
10+ Employees
March 2025
Create care plans efficiently
March 2025
Create care plans efficiently
Brennan
Hospital & Health Care
10+ Employees

Pros thumbs-up

After implementing the platform I've been able to create care plans both efficiently and rapidly and once the system is configured the workflow becomes extremely simple to navigate. Additionally the Cash Practice team has been very supportive and answers my questions promptly.

Cons thumbs-down

I wish some of the training and educational content offered were more adaptable to our specific needs because having greater customization options for those materials would significantly enhance how we tailor patient education.

Karissa
Hospital & Health Care
50+ Employees
January 2025
support team is well informed and supportive
January 2025
support team is well informed and supportive
Karissa
Hospital & Health Care
50+ Employees

Pros thumbs-up

Having worked directly with the team I found them to be extremely well-informed, consistently supportive and notably patient, she responded to every one of my questions and made certain I had everything configured for success and I truly value her readiness to follow through completely while keeping me informed about every update and development.

Cons thumbs-down

My experience is that the processes and required steps to finalize some transactions need refinement, I also feel that the way information is presented could be made somewhat more centralized and easier to find.

Landon
Hospital & Health Care
10+ Employees
November 2024
pairs effortlessly with chirohd
November 2024
pairs effortlessly with chirohd
Landon
Hospital & Health Care
10+ Employees

Pros thumbs-up

Within my family's chiropractic office Cash Practice pairs effortlessly with ChiroHD to consolidate payment monitoring and administrative workflows which has markedly improved operational efficiency and reduced billing errors. On a daily basis I depend on multiple standout features such as the automated debit capability and the care-plan payment estimator, both of which manage billing for practitioners and patients alike, promote frictionless transactions and contribute considerably to the quality of care delivered.

Cons thumbs-down

Although Cash Practice provides a broad suite of configurable products that enable highly personalized setups, mastering all of its capabilities can take a fair amount of time before peak efficiency is achieved. Fortunately, I have found their in-depth training materials and highly responsive support team to be invaluable during that ramp-up period as they guide me through the process and smooth out any obstacles come across ed.

Shanna
Hospital & Health Care
10+ Employees
August 2024
extraordinary level of support provided
August 2024
extraordinary level of support provided
Shanna
Hospital & Health Care
10+ Employees

Pros thumbs-up

We rely heavily on the extraordinary level of support provided by our account representative and their entire team, who consistently go the extra mile to resolve our questions, proactively check in if we haven't been in contact for some time and regularly deliver helpful educational emails that keep us informed.

Cons thumbs-down

Although the training component can be rather tedious and represents the part I enjoy least, I acknowledge that enduring the occasional monotony of the sessions has ultimately paid off and made the overall experience worthwhile.

Patrick
Alternative Medicine
10+ Employees
June 2024
Transformed our daily task management
June 2024
Transformed our daily task management
Patrick
Alternative Medicine
10+ Employees

Pros thumbs-up

For our team Cash Practice has genuinely transformed the way we manage daily tasks, delivering far greater efficiency and clarity across workflows than we previously experienced and making complex processes noticeably easier to handle.

Cons thumbs-down

I have no criticisms to offer since I personally have not found any flaws or shortcomings in its performance, features, or customer support during our use.

Cassandra
Medical Practice
10+ Employees
March 2024
absolutely thrilled to roll out
March 2024
absolutely thrilled to roll out
Cassandra
Medical Practice
10+ Employees

Pros thumbs-up

We are absolutely thrilled to at long last roll out this brand-new system across our pediatric and family wellness chiropractic practice and the anticipation among our staff has been palpable.

Cons thumbs-down

Haven't come acrossany problems so far since we're only in the very early stages of implementing the system and are still getting everything set up.

Nate
Medical Practice
10+ Employees
October 2023
strongest customer support available
October 2023
strongest customer support available
Nate
Medical Practice
10+ Employees

Pros thumbs-up

We've come acrosssome of the strongest customer support among the vendors we work with since they reliably respond with quick, uncomplicated solutions whenever we bring up the occasional question.

Cons thumbs-down

I have never run into any issues from my experience the product and its features function smoothly and deliver the performance I expect.

Tyler
Medical Practice
10+ Employees
August 2023
User friendly and offer wealth of trainings
August 2023
User friendly and offer wealth of trainings
Tyler
Medical Practice
10+ Employees

Pros thumbs-up

I think Cash Practice is extremely user friendly and easy to navigate and it also offers a wealth of educational trainings and videos that help address any problems I might come across also when I have reached out the customer support team has been very prompt.

Cons thumbs-down

At times I notice that certain features require several repetitions before I feel comfortable using them and when I'm working in the middle of a task and unsure what to do there's often insufficient time to go through a tutorial, yet with regular use I eventually find the workflow becomes quite simple.

Jennifer
Alternative Medicine
10+ Employees
June 2023
pretty easy to use with prompt support
June 2023
pretty easy to use with prompt support
Jennifer
Alternative Medicine
10+ Employees

Pros thumbs-up

The platform is simple to navigate and whenever questions arise I receive prompt, helpful responses, or alternatively I can use their live chat feature which I find excellent, additionally, they proactively reach out to patients when payments are declined so those patients obtain a sense of agency and I feel reassured.

Cons thumbs-down

I cannot think of any downsides because my experiences have all been consistently positive, leaving me with no complaints and a high level of satisfaction.

Ashley
Hospital & Health Care
10+ Employees
June 2023
Thrilled with phenomenal customer support
June 2023
Thrilled with phenomenal customer support
Ashley
Hospital & Health Care
10+ Employees

Pros thumbs-up

To be completely frank we have genuinely been thrilled with Cash Practice Systems. Our team relies on the Care Plan Calculator on a regular basis and also liked the programs user friendly layout and clear formatting. But above all we have been blown away by the truly phenomenal customer support we have received to date! Our program coordinator has consistently gone well beyond expectations, guiding us through every step during setup and responding to each question we posed. She routinely follows up to confirm our comprehension, displaying knowledgeable, warm and enthusiastic assistance whenever we need it!

Cons thumbs-down

I really wish the software allowed me to input detailed insurance parameters (such as co-insurance, deductibles and related info) so the system could automatically perform those calculations for me.