CentralReach EHR Software

CentralReach software is a practice management and electronic health records software that has been specially designed to cater to behavioral health practices. CentralReach helps clinicians to ensure positive results for people with autism. The software is a cloud-based platform that enables it to be accessed remotely from anywhere. CentralReach software is used by a large network of practitioners of about 65000 in number. The software is well equipped with a number of useful features such as client scheduling, medical billing, patient credentialing, employee training, reporting, staff onboarding, insurance claims, and a patient portal controlled through a centralized system enabling easy communication. CentralReach has been designed to improve the quality of care as users can easily gather data online or offline both by the use of CentralReach that allows users to create custom treatment plans.  

The software includes the option for generating customized forms that can be converted into customized templates to be used by the users. CentralReach software offers a complete solution for practice management and also Centralreach Billing services. Users can match staff and client availability using the software’s integrated scheduling system. The software is compatible with iOS and Android both and has an app from which it could be used remotely.

CentralReach Pricing:

Not available.

USP:

The scheduling module of CentralReach links to preloaded authorizations, appointment reminders, and secure client and team messaging.

CentralReach Support:

Support is offered online during business hours.

Product Advantages:

Users can keep track of their payroll by using the CentralReach reporting module which offers real-time billing accruals.

Product Limitations:

The platform is not so user-friendly.

CentralReach EHR Software Features

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EMR/EHR

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e-Prescribing

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Patient Portal

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Compliance Tracking

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Practice Management Software

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Patient Demographics

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Lab Integration

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Employee Management

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Appointment Scheduling

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Voice Recognition

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Mobile App

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Telemedicine Software

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Appointment Reminders

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Reporting and Analytics

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Medical Billing Service

CentralReach EHR Software reviews

Overall Rating

16 Reviews

Excellent
69%
Good
31%
Average
0%
Poor
0%
Terrible
0%

Kayla

Medical Practice

2-10 employees

August 2023

Central Reach Review

August 2023

Central Reach Review

Kayla

Medical Practice

2-10 employees

Pros thumbs-up

I appreciate the wide range of features that Central Reach offers.

Cons thumbs-up

Unfortunately, Central Reach experiences issues with their updates.

Jaime

Mental Health Care

201-500 employees

May 2023

Great Experience with Central Reach

May 2023

Great Experience with Central Reach

Jaime

Mental Health Care

201-500 employees

Pros thumbs-up

Shifting to Central Reach has greatly improved our day-to-day operations. The platform is intuitive and user-friendly, and it offers capabilities that our previous system couldn't match.

Cons thumbs-up

Sometimes, specific feature requests are prioritized lower due to Central Reach serving diverse organizations, which can be occasionally frustrating.

Harry

Hospital and Health Care

51-200 employees

April 2023

Central Reach's Value to Our Organization

April 2023

Central Reach's Value to Our Organization

Harry

Hospital and Health Care

51-200 employees

Pros thumbs-up

We value the user-friendly platform and the comprehensive features provided by Central Reach. It has streamlined our processes and improved data management, offering services like data collection, scheduling, billing, and reporting all in one place.

Cons thumbs-up

However, we faced a learning curve during implementation and experienced technical issues or shutdowns in the past year.

Connie

Medical Practice

51-200 employees

April 2023

Satisfactory Experience with Central Reach

April 2023

Satisfactory Experience with Central Reach

Connie

Medical Practice

51-200 employees

Pros thumbs-up

As the billing director, I'm impressed with the ease of billing, claims submission, and follow-up using Central Reach.

Cons thumbs-up

However, the ability to print notes for audits seems more complicated and time-consuming compared to our previous system.

Alex

Hospital and Health Care

51-200 employees

April 2023

Central Reach: A Crucial Business Application

April 2023

Central Reach: A Crucial Business Application

Alex

Hospital and Health Care

51-200 employees

Pros thumbs-up

The accessibility of Central Reach's customer service is excellent, and they've been highly cooperative in helping us maximize its use.

Cons thumbs-up

I wish the parent labels could be set up more efficiently to avoid the need for redundant labels.

Philip

Hospital and Health Care

51-200 employees

April 2023

Long-time Central Reach User

April 2023

Long-time Central Reach User

Philip

Hospital and Health Care

51-200 employees

Pros thumbs-up

Central Reach remains the top choice for ABA practices, offering a wide range of features.

Cons thumbs-up

However, there are occasional downtimes and functionality issues during new releases.

Brad

Primary/Secondary Education

1,001-5,000 employees

April 2023

CR Enhances Our Workflow

April 2023

CR Enhances Our Workflow

Brad

Primary/Secondary Education

1,001-5,000 employees

Pros thumbs-up

CR's platform usability greatly benefits our operations, providing efficient navigation and an all-inclusive solution for client information, scheduling, data collection, and reporting. The customer service is top-notch.

Cons thumbs-up

One area for improvement is integrating with our organization's SSO via Azure AD.

Joshua

Health, Wellness, and Fitness

501-1,000 employees

April 2023

Mixed Experience with Central Reach

April 2023

Mixed Experience with Central Reach

Joshua

Health, Wellness, and Fitness

501-1,000 employees

Pros thumbs-up

We appreciate CR's customer support, and our account manager has been very helpful.

Cons thumbs-up

Unfortunately, data occasionally disappears during data collection, and the cause remains unclear.

Amy

Medical Practice

11-50 employees

April 2023

New User's Perspective

April 2023

New User's Perspective

Amy

Medical Practice

11-50 employees

Pros thumbs-up

The implementation process was well-organized and professionally managed, with prompt support for any inquiries.

Cons thumbs-up

However, the program setup seems more intricate compared to other systems used.

Michelle

Mental Health Care

2-10 employees

April 2023

Very Satisfied with CR

April 2023

Very Satisfied with CR

Michelle

Mental Health Care

2-10 employees

Pros thumbs-up

CR allows us to efficiently perform daily duties, including data entry and document uploads.

Cons thumbs-up

Improved functionality in the billing section would be appreciated.