ClinicTracker EHR Software

Established in 2000, ClinicTracker is a cloud-based, ONC-ATCB certified electronic health record (EHR), billing, and practice management (PM) system designed specifically to meet the needs of substance abuse and mental health practices of all sizes and types. In addition to the typical medical clinic setting, the solution also caters to social services agencies and foster care, university training clinics, telehealth practices, eating disorder clinics, family counseling services, and more.

Their EHR platform is a future-proof, robust mental health, and substance abuse solution that streamlines workflows from intake to discharge. ClinicTracker increases billing efficiency improves staff productivity, automates clinical tasks, and offers tools that help users manage their practice efficiently.

The solution synchronizes all scheduling, clinical, and billing data to automate workflows behind the scenes. It can be tailored to practices of all sizes and allows users to customize their dashboards to access paperwork status, patient details, compliance alerts, messages, appointments, and e-prescribing notifications.

ClinicTracker supports a wide range of features, including an executive dashboard, billing tracker, compliance, e-form with signature capture, outcome measures, insurance eligibility, and form builder. On top of this, it integrates many services into the system, such as a clearinghouse, credit card processing, patient portal, automatic eligibility verification, secure email, and cloud-fax.

ClinicTracker Pricing: The pricing information for this vendor is not available openly. You can click on the ‘get pricing’ button to request a quote.

ClinicTracker Support: It offers support via phone, tickets, and training.

ClinicTracker Pros: It is easy to use and learn. The solution offers tools that enable users to design their own forms and reports.

ClinicTracker Cons: The software does not capture a client’s demographic data. 

ClinicTracker EHR Software Features

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EMR/EHR

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e-Prescribing

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Patient Portal

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Compliance Tracking

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Practice Management Software

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Patient Demographics

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Lab Integration

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Employee Management

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Appointment Scheduling

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Voice Recognition

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Mobile App

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Telemedicine Software

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Appointment Reminders

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Reporting and Analytics

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Medical Billing Service


ClinicTracker EHR Software reviews

Overall Rating

12 Reviews

Excellent
50%
Good
33%
Average
8%
Poor
8%
Terrible
0%

Cara

UHS

-

August 2020

Comprehensive software

Pros:
For individual practice, it is a good software which is easy to use and very helpful and comprehensive. The navigation is easy and the pre-built templates are really good too. Altering settings and setting up according to yourself is also very easy.

Cons:
The reports sometimes extract inaccurate data and not the data I want it to extract.

Mariane

Victory Health

2-10 employees

November 2019

Clinic Tracker

Pros:
Reduces labor cost and eliminates paper.

Cons:
Workload sometimes slows the software down.

Amy

Open Door Center for Change

11-50 employees

July 2018

All in one solution

Pros:
Valuable functions and features at one place.

Cons:
Overall a good experience and decision to buy Clinic Tracker.

Hallie 

Lesprit Mental Health Center

June 2018

Good EMR system

Pros:
Clinic tracker support is great and it ensures to resolve any issue.

Cons:
Slow connectivity. Application hangs at times (weve been assured that itll be resolved).

Bernie

Sea View Community Services

Not specified

September 2017

Versatile product

Pros:
We are an agency that provides combined services of substance use and mental health services. The individual SU and MH forms in ClinicTracker were impressive. 

Cons:
-

Debbie

Manna Health Professional Services

Not specified

August 2017

Clinic tracker is the best EMR software

Pros:
Clinic tracker has been a life saver for our mental health billing and revenue cycle management company. Direct connection to clearning houses.

Cons:
No complaints.

Diane 

The Family & Childrens Society

July 2017

Responsive staff

Pros:
The clinic tracker staff is very cooperative and helped us through a smooth implementatio. The customer support service is very active and they respond to client queries within an hour. It is more suitable to Mental health practices.

Cons:
Some therparists may find it hard to use all features so we recommned the CT to introduce video tutorials so that new employees may find it easy to use

Jeffrey

QCI Behavioral Health

Not specified

April 2017

Amazing customer support

Pros:
The EMR is flexible and customer support service is amazing. They respond to your complaints in timely manner and resolve your issues deligently. It fits our medical records requirements, billing and scheduling activities.

Cons:
Clinic Tracker has accommodated many custom development requests to meet the needs of our program. 

Alan

United Health Services Hospitals, Inc

Not specified

April 2017

Long term user

Pros:
We have been using the software for a long time and we found customer support to be their strong point. We are impressed and happy with this product.

Cons:
No issue

Heather 

Prosperity Eating Disorders and Wellness

11-50 employees

April 2017

Too complicated

Pros:
The tools and features look very helpful but they are not easy to use. Atleast I had issues understanding software interface and tabs andmodules.

Cons:
Its functions are complicated and it is not as simple as they advertised. In my opinion, the software is not cloud based.

Our EHR consultants can help narrow down software options for you based on your price range and needs.

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