Cliniko

Cliniko Pros & Cons

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

Cliniko Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Cliniko Reviews

Overall Rating

24 Reviews

Excellent
83%
Good
13%
Average
0%
Poor
0%
Terrible
4%
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Chelsea G.
Medical Practice
50+ Employees
November 2025
Very easy to use and follow
November 2025
Very easy to use and follow
Chelsea G.
Medical Practice
50+ Employees

Pros thumbs-up

I've found Cliniko extremely straightforward to navigate and its booking functionality is excellent , clear enough that it's quick to learn and teach to others; the online appointment feature is straightforward to configure, getting up and running in no time and I also appreciate that treatment notes are simple to create and reliably stored.

Cons thumbs-up

When managing larger practices, I sometimes find the reporting tools to be a bit lacking and coordinating multisite appointments through the booking system and its various interfaces can be frustrating and less seamless than I'd like.

Chelsea G.
Medical Practice
50+ Employees
June 2025
Easy to learn and teach
June 2025
Easy to learn and teach
Chelsea G.
Medical Practice
50+ Employees

Pros thumbs-up

For me, the platform was remarkably straightforward to pick up and to show to newly hired staff, since its layout is intuitive, the online booking works well and it even ties into SMS reminders, making scheduling and follow-ups much simpler.

Cons thumbs-up

I find its integration options with our accounting software rather limited and I would prefer if several of the built-in reports offered a greater level of detail so we could analyze finances more thoroughly.

Robin P.
Medical Practice
10+ Employees
February 2025
Comprehensive and reasonably priced
February 2025
Comprehensive and reasonably priced
Robin P.
Medical Practice
10+ Employees

Pros thumbs-up

I'm really pleased with its price point; considering the wide range of capabilities it delivers, I find it to be very reasonably priced.

Cons thumbs-up

That said, I find it frustrating that it can't create recurring invoices automatically and I also can't manage memberships through the platform, which limits how I run repeat billing and member administration.