CoCENTRIX Coordinated Care Platform

What Is CoCENTRIX EHR?

Overview

CoCENTRIX is a cloud-based electronic health records (EHR) and practice management solution for coordinated care in healthcare settings. Its user-friendly interface caters to diverse industries, ensuring seamless care coordination. The CoCENTRIX coordinated care platform offers comprehensive features such as billing, reporting, patient scheduling, and documentation, making it a go-to platform for medical practices.

CoCENTRIX Pricing

CoCENTRIX EHR cost varies based on your practice's size, type, and requirements. Request a custom pricing quote for your practice today!

CoCENTRIX EHR Integrations

The vendor has not disclosed information about its third-party integrations.

Who Is CoCENTRIX EHR For?

CoCENTRIX is a complete EHR that caters to state agencies and community providers. The platform specializes in delivering coordinated care solutions in the following settings: 

  • Behavioral Health
  • Public Health
  • Law and Education
  • Family services
  • Case management

CoCENTRIX EHR Features

The following are the key features offered by CoCENTRIX coordinated care platform:

  • Patient Scheduling

CoCENTRIX EHR streamlines and intuitively processes patient scheduling. The platform empowers healthcare professionals to effortlessly manage appointments, enhancing overall practice efficiency. Physicians can easily create, modify, and cancel appointments with a user-friendly interface. The system also incorporates automated appointment reminders, reducing no-shows and improving patient attendance.

  • Medical Billing

From charge capture to claims submission, the platform ensures accuracy and efficiency throughout the billing process. Supporting various billing and coding standards, CoCENTRIX minimizes the risk of errors and accelerates reimbursement cycles. Healthcare professionals can easily capture patient visits, procedures, and service charges. The system streamlines claims management, reducing denials and optimizing the overall revenue cycle.

  • Reporting and Analytics

Healthcare professionals can create custom reports tailored to their practice's unique needs, extracting meaningful data for analysis. The platform enables tracking key performance indicators (KPIs) to assess practice efficiency, patient outcomes, and financial performance. Real-time analytics offer insights into current practice trends, facilitating proactive decision-making.

  • Patient Documentation

The platform facilitates the transition to a paperless environment with its electronic health records (EHR) functionality. Healthcare professionals can customize templates and forms to match the specific needs of their practice, ensuring standardized and consistent documentation. CoCENTRIX promotes interoperability by facilitating seamless information exchange and integrating patient records with other healthcare systems to support coordinated care.

Is CoCENTRIX EHR Right For You?

Are you looking for an EHR and practice management solution that prioritizes user-friendly functionality, adaptability, and robust security? Look no further; CoCENTRIX EHR could perfectly fit your practice. It is also suitable for clinicians seeking a tool to manage their billing departments.

CoCENTRIX is ONC-ATCB certified, ICD-10 ready, and adheres to HIPAA and DSM-5 standards. Additionally, it assists practices in Meaningful Use reporting and earned the Surescripts White Coat of Quality Award in 2013. Its software can be accessed via mobile devices with an internet connection.

Still uncertain about whether CoCENTRIX EHR aligns with your needs? Read CoCENTRIX reviews or contact us at (315) 215-3447; our team will guide you in making an informed decision.

PROS

CONS

  • Helps to integrate clinical, patient medical information 
  • Learning curve for advanced features 
  • Easy access to patients' medical records 
  • Limited customization options 
  • Intuitive interface for improved workflow efficiencies 
  • Third-party integrations can be improved 
  • Intuitive appointment scheduling 
  • Mobile application suite 

CoCENTRIX Coordinated Care Platform Features

Check

Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

How much does CoCENTRIX software cost?

The pricing of CoCENTRIX software depends on a practice's size and requirements. Contact us today for a personalized quote.

Is CoCENTRIX EHR cloud-based?

Yes, CoCENTRIX EHR is a cloud-based solution. It can also be deployed on-premise.

What are the main features of CoCENTRIX EHR?

CoCENTRIX EHR offers documentation, billing, reporting, managed care and consumer applications, meaningful use reporting, and other features.

What level of support does CoCENTRIX EHR offer?

CoCENTRIX software offers online customer support. You can also schedule a free demo for additional guidance.

Where is CoCENTRIX coordinated care platform deployed?

The CoCENTRIX coordinated care software is deployed with the Microsoft Dynamics CRM platform.

Who are the main users of CoCENTRIX EHR?

CoCENTRIX EHR suits practices of all sizes and caters to behavioral health, public health, intellectual disabilities, and community providers.

CoCENTRIX Coordinated Care Platform reviews

Overall Rating

4 Reviews

Excellent
75%
Good
25%
Average
0%
Poor
0%
Terrible
0%

Donna H.

Mental health care

11-50 employees

December 2022

Overall, a fantastic experience

December 2022

Overall, a fantastic experience

Donna H.

Mental health care

11-50 employees

Pros thumbs-up

Using the software and working with the team can be best described as an "experience" rather than just the usage of the software. They really go out of their way to pamper you and cater to your needs with utmost priority. It offers a way to provide quick coding to modify it to match your requirements. And then use it to monitor results, modify programs, and especially take care of special needs audiences. Our team has been able to swiftly manage patient files and update the records, change treatment frequencies, and really make the software their own through personal tweaking. The support team is also good and always available.

Cons thumbs-up

It makes working with multiple vendors and third-party products a bit complicated. This had to be an inherent part of software that deals with an organization that works with dozens of different vendors on a daily basis. However, the training was good enough to teach any workarounds possible, and they did listen to our complaints and assure us a fix is on the way. Let's see what happens now. I am willing to keep working with the software as long as possible.

Ruth

Mental Healthcare

1-10 employees

October 2022

Outstanding approach to EMR and practice management.

October 2022

Outstanding approach to EMR and practice management.

Ruth

Mental Healthcare

1-10 employees

Pros thumbs-up

A lot can be done with ease thanks to their move towards telephonic messaging systems. We can set templates and presets to make tasks like ordering medications and getting lab results semi-automatic. It is worth the investment of money and time required to train the user, which, frankly, isn't much at all. It is very customizable and flexible, especially if you approach a reseller for the procurement. They can offer you a lot of features you might not be able to get from the company directly.

Cons thumbs-up

Training and application are not difficult, at least not for me. Many users have reported that it is labor-intensive and requires far more effort from them than they are accustomed to. Templates are helpful, but good luck creating them on your own since they are too rigid to just go ahead and customize. I feel like it's not as secure as other medical software is, and I'm saying this after years of experience in the field.

Victoria

Hospital & Healthcare

11-50 employees

October 2022

CoCENTRIX: A long-term user review

October 2022

CoCENTRIX: A long-term user review

Victoria

Hospital & Healthcare

11-50 employees

Pros thumbs-up

We have been long-term users of other EHRs and EMRs, making us the ideal audience for CoCENTRIX to target. They invited us to try out their pilot program, which initially took care of medical records and then the billing system of our hospital. It was a rough start but smoothed out pretty quickly thanks to the continuous comments from our technical team, which Concentrix's team listened to. Many other already-accomplished EHRs often lack the amount of care these small providers offer. I will keep using this software.

Cons thumbs-up

Some may think of it as inefficient since they almost never get anything right on the first try. I mean, they use the real-world experience of users to improve the software and smooth out the errors. It seems they are so focused on getting new clients that they miss the fact that their current users are frustrated in the process. The software itself is a bit harder to learn, especially with them adding new features frequently. Getting yourself up to speed can be a challenge sometimes.

Doris

Medical Practice

1-10 employees

October 2022

Cocentrix: intuitive, reliable, and robust

October 2022

Cocentrix: intuitive, reliable, and robust

Doris

Medical Practice

1-10 employees

Pros thumbs-up

I was responsible for introducing this EHR in my office, and I'm glad that I made the right decision. Everyone has praised the capabilities and the ease of use, which is rare in such complicated software. They have a very helpful team, which further increases the reliability of this software. We use it for complete patient management like appointments, e-prescriptions, and lab results. Our staff has mastered CoCENTRIX in no time, and guiding our patients to interact with the software is a breeze.

Cons thumbs-up

Their technical support is hard to reach and responds very slowly. They would not even begin working on your problem until 2–3 emails were exchanged. Posting payments is easy enough on our end, but sometimes they are not processed on time. I hope this review helps those considering the software.