Pros ![]()
From my experience, their pricing approach was very clear and conducted with a professional tone, so I never had to worry about validating the invoices they presented; everything matched up. The teams completed each task on schedule and the CTS client manager provided consistent, regular oversight of the work.
Cons ![]()
We noticed that CTS had a very high attrition rate, which meant our assigned resources, client relationship managers and SPOCs changed far too often; as time went on, we also felt that task quality slipped because the focus seemed to shift more toward meeting targets than maintaining quality.
Pros ![]()
I've relied on Cognizant's deep domain knowledge,particularly around CRM/ERP systems and cloud platforms,to simplify complicated development work and their direction has helped me move projects forward faster while producing scalable, secure solutions that foster innovation.
Cons ![]()
That said, because they're such a big organization, I've sometimes experienced slower response times and a lack of tailored support, which can be especially frustrating when I'm working on smaller or mid-market initiatives.
Pros ![]()
I've found the team to be exceptionally well-qualified and seasoned, with a depth of experience that consistently shows in their work.
Cons ![]()
From my experience, there's room to enhance how they communicate, because clearer and more proactive dialogue would substantially increase the value of the services they offer to clients.
Pros ![]()
In my experience with their overall roll product, I've found they possess strong qualities, provide useful tools and maintain capable staffing and they deliver comprehensive assistance when I partner with them
Cons ![]()
I'm concerned that the pricing is relatively high and I don't see it being sustainable for us over the long term.
Pros ![]()
I appreciated that our delivery cadence accelerated, which translated into a quicker time to market and I thought the Business Analysis team was especially strong and responsive.
Cons ![]()
For me, the documentation and code quality weren't up to the mark and I ended up spending extra time fixing inconsistencies because the st andards weren't consistently maintained.
Pros ![]()
I've worked with their team and found they employ very skilled people with strong experience and I've seen them routinely go the extra mile to deliver real value; they also manage third-party resources effectively and compared with other firms I often encounter more local resources available to support projects.
Cons ![]()
I've noticed their pricing can be higher than the market average, which may be a concern for budget-conscious work and the organization is quite matrixed, so navigating decisions and accountability across groups can sometimes be cumbersome.
Pros ![]()
We've benefited from their deep talent expertise and the commercial flexibility they provide, which has made conducting our business noticeably smoother and far less stressful.
Cons ![]()
I found that, for the most part, our needs were primarily addressed through the Google Cloud migration, but I was hoping they'd offer more forward-thinking, creative strategies to help accelerate our cloud-based business growth, which I ultimately didn't find.
Pros ![]()
From my experience, the workplace culture is strong, internships are well-structured, there's a genuine emphasis on equality and ethical conduct and there are no bonding obligations; overall, everything about it feels positive.
Cons ![]()
In my view, they'd be better off focusing on c andidates' actual skills and demonstrated abilities rather than just their years of experience, because that would give skilled but less-experienced people a fair shot.
Pros ![]()
I value the career opportunities, the roster of clients and the developmental learning I get, which makes me give this organization a thumbs up.
Cons ![]()
Although I recognize it as one of the top workplaces, I have still witnessed CTS go through layoffs, so it's not immune to them.
Pros ![]()
I appreciate its mission and values and how it continually changes and adapts to shifting environmental factors and client requirements, which I believe is essential; I also find the vision outst anding, although I'm not sure how competitors compare.
Cons ![]()
Despite being qualified, I haven't been contacted for a role or given an opportunity; I don't know much about this particular solution, but I believe I could contribute new ideas based on my industry knowledge and experience.

