CollaborateMD Software

CollaborateMD Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Is CollaborateMD Software only a billing software?

No, CollaborateMD is a medical billing and practice management software.

Who are the main users of CollaborateMD Software?

Office-based Physician Practices, Hospital-Based Practices, and Billing Companies, specialty-specific practices including Cardiology, Urgent Care, Podiatry, Urology, Ophthalmology, Family Medicine, and Internal Medicine. 

CollaborateMD Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

CollaborateMD Software reviews

Overall Rating

52 Reviews

Excellent
65%
Good
15%
Average
0%
Poor
5%
Terrible
15%
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Molly

Mental Health Care

50+ Employees

November 2025

Too complicated

November 2025

Too complicated

Molly

Mental Health Care

50+ Employees

Pros thumbs-up

While there are certain features within CollaborateMD that facilitate easier viewing of claims, beyond that, there's nothing I wanna mention here.

Cons thumbs-up

The training process was excessively complex, leaving me puzzled about the whereabouts of most forms and how to proceed with signing procedures. Unlike other EMRs that offer interactive navigation, this system lacks user-friendliness. Moreover, rectifying errors in claims appears convoluted, as there's no simple method for correction. In the past, contacting customer service was challenging, although recent improvements have eased this issue. Nevertheless, identifying claim discrepancies remains a daunting task, often requiring comparisons with previous billing software for resolution. Despite contacting support in removing a user, I received inaccurate information, resulting in overcharges that the accounting department refused to refund. As a small business owner burdened by unnecessary expenses due to a lack of efficient support and billing system usability, I find this situation utterly unacceptable and will caution others against using this software.

William

Medical Practice

50+ Employees

October 2025

You cant even cancel it in peace

October 2025

You cant even cancel it in peace

William

Medical Practice

50+ Employees

Pros thumbs-up

While the software's functionality was pretty good, the lack of regular, consistent customer training left us having to figure out a lot on our own. A little more guidance would go a long way, training could definitely be improved here.

Cons thumbs-up

Customer support? Not their strong suit, to say the least. The remote work setup only seemed to make things worse with interdepartmental communication and even closing our account turned into a frustrating ordeal. It's a major area they need to fix if they want to improve user satisfaction.

Abigail

Medical Practice

50+ Employees

September 2025

Easy to use customizable billing system

September 2025

Easy to use customizable billing system

Abigail

Medical Practice

50+ Employees

Pros thumbs-up

CollaborateMD's user-friendly interface allows for easy creation of custom reports, facilitating comprehensive weekly billing and collections analysis.

Cons thumbs-up

Frequent freezing and intermittent failures in report generation undermine the software's reliability and efficiency, leading to frustration and delays in operations.

Natalia

Not Specified

N/A Employees

August 2025

Reliable and Efficient

August 2025

Reliable and Efficient

Natalia

Not Specified

N/A Employees

Pros thumbs-up

CollaborateMD nails the basics, especially for st andard practice tasks. It's web-based and dependable, which makes daily workflows smoother without a hitch. If you're after the core functions, this one's solid.

Cons thumbs-up

The report generation feature lacks user-friendliness and smooth navigation, posing challenges for users seeking specific insights or data sets.

Vishal

Hospital and HealthcCare

50+ Employees

August 2025

Amazing product

August 2025

Amazing product

Vishal

Hospital and HealthcCare

50+ Employees

Pros thumbs-up

CollaborateMD st ands out as one of the finest applications I've encountered in my medical billing journey. Its user-friendly interface and simplicity make it an excellent choice.

Cons thumbs-up

As of now, I have not faced any flaws in this software. I am thoroughly impressed with its performance as a medical billing application.

Am anda

Hospital and HealthcCare

50+ Employees

August 2025

Practice Management Software Userfriendly

August 2025

Practice Management Software Userfriendly

Am anda

Hospital and HealthcCare

50+ Employees

Pros thumbs-up

Its user-friendly setup and comprehensive dashboard integration make it a highly recommended choice for billing and practice management needs.

Cons thumbs-up

Despite extensive use, no significant drawbacks have been identified with this software, although exploring its EMR counterpart may yield additional benefits.

Sheryl

Health, Wellness and Fitness

50+ Employees

July 2025

Pricing not justified

July 2025

Pricing not justified

Sheryl

Health, Wellness and Fitness

50+ Employees

Pros thumbs-up

Unfortunately, I have nothing positive to report. The software lacks user-friendliness, pricing transparency and the customer support is slow.

Cons thumbs-up

The software's lack of user-friendliness coupled with its high cost is disappointing. Moreover, discrepancies between the quoted price and actual charges further make it less appealing.

YASIENIA

Hospital and HealthcCare

50+ Employees

July 2025

WONDERFUL BILLING SOFTWARE

July 2025

WONDERFUL BILLING SOFTWARE

YASIENIA

Hospital and HealthcCare

50+ Employees

Pros thumbs-up

CollaborateMD's software program, available both as a download and web-based, offers extensive practice and claims management features.

Cons thumbs-up

CollaborateMD has proven to be a reliable and effective solution for our medical practice over the years, reaffirming our commitment to continued use.

Alex andra

Medical Practice

50+ Employees

June 2025

A really good product

June 2025

A really good product

Alex andra

Medical Practice

50+ Employees

Pros thumbs-up

Our use of CollaborateMD has been in transition, gradually migrating clients to our preferred billing software. However, we've opted to keep accounts open to retain access to older data and work through existing accounts receivable. I find the software user-friendly and the customizable reports are immensely helpful and easy to use.

Cons thumbs-up

While there are no major drawbacks to CollaborateMD, I find myself more accustomed to alternative systems. Nonetheless, I believe it's a viable and reasonably priced option for small to medium-sized practices. However, potential challenges may arise with integration, as none of the setups we've faced so far have achieved successful integration.

Barb

Not Specified

N/A Employees

June 2025

Not recommended to anyone

June 2025

Not recommended to anyone

Barb

Not Specified

N/A Employees

Pros thumbs-up

I cant think of a single good thing to mention.

Cons thumbs-up

We havent been paid CMS in 6 weeks and no one at this organization has been able to help or seem interested in doing so. Agree with previous reviewer that the problem appears to be with their switch to another ( and probably cheaper) clearinghouse that is equally unreachable and insensitive.You do get what you pay for. Shortly looking for another vendor. Shame on them....I would give zero stars if I could.