Credible EHR

What Is Credible EHR?

Overview

Credible EHR is a cloud-based software for behavioral health and human services. With its user-friendly interface and customizable features, the tool enables agencies to enhance interoperability, streamline operations, and boost productivity. Some features include appointment scheduling, treatment planning, and documentation.

What Is Credible EHR Best Known For?

Credible EHR BI reporting empowers practices to analyze and visualize their data meaningfully. Users can generate comprehensive reports and interactive dashboards that provide a clear and concise overview of key metrics and performance indicators. This allows administrators and decision-makers to monitor their processes' efficiency, identify improvement areas, and track progress toward organizational goals.

Credible EHR Pricing

The EHR offers flexible and customizable pricing options. Click Get Pricing for a personalized quote.

Credible EHR Integrations

The vendor has not disclosed any information regarding third-party integrations.

How Does Credible EHR Work?

Here's how you can navigate the dashboard and make use of the software's features:

  • Log in and access the dashboard
  • Create new patient files and fill in the necessary patient information
  • Schedule appointments and manage your calendar to ensure efficient patient flow
  • Capture and store clinical documentation electronically
  • Use integrated care coordination tools to facilitate seamless communication and collaboration among healthcare teams
  • Generate bills and claims by using the billing and RCM services
  • Utilize the reporting and analytics capabilities to gain insights into your practice's performance and make informed decisions

You can also schedule a free Credible EHR demo and learn more about its functionalities. Click Watch Demo now!

Who Is Credible EHR For?

Credible EHR is suitable for organizations of all sizes in the healthcare industry, including:

  • Behavioral health
  • Mental health
  • Inpatient and homecare
  • Human services

Credible EHR Features

Here are a few key features offered by the software:

  • Scheduling

This feature allows staff to efficiently manage patient appointments, reducing the risk of overbooking. With the ability to view appointments in real time, users can effectively allocate time slots and avoid scheduling conflicts. Additionally, customizable appointment reminders can be sent to patients via email or SMS, reducing the number of no-shows and improving overall patient engagement.

  • Clinical Notes And Documentation Management

The platform allows healthcare providers to create detailed and customizable clinical notes, ensuring that each patient's medical history, treatment plans, and progress are accurately recorded. Clinicians can efficiently document patients ' data with templates tailored to specific specialties and form management.

  • Advanced Search

This feature allows users to enter relevant keywords, filter data based on various criteria, and retrieve the necessary information. It saves time and enhances productivity, especially in busy clinical settings where quick access to patient data is crucial for informed decision-making.

  • Billing and Revenue Cycle Management

Users can generate accurate and detailed claims, ensuring compliance with billing regulations and reducing the risk of claim denials. The billing module also includes features like electronic remittance advice (ERA) processing, allowing organizations to efficiently manage payment reconciliation and streamline revenue tracking.

  • Integrated Care Coordination

Through integrated care coordination, healthcare teams can share patient information, treatment plans, and progress notes in real time, promoting a unified approach to patient care. This feature is particularly valuable for behavioral health and human services organizations where interdisciplinary teams work together to address complex patient needs.

Is Credible EHR Right For You?

Credible EHR might be a fine choice if you are looking for a platform to improve your clinical workflows and patient outcomes. Credible EHR's configurable nature empowers users to attain interoperability objectives, enhance operational efficiency, boost productivity, and maximize reimbursement potential.

The HIPAA-compliant EHR software keeps patient data secure, and with its high scalability, it grows with the needs of an organization. You may check out Credible EHR reviews to know what users think about the software.

Contact our customer sales representative at (315) 215-3447 to make an informed decision.

Credible EHR Pricing Plans

Pricing depends on your organization's size and requirements.

Today's most popular FAQs

How much does Credible cost?

Credible EHR offers customizable and flexible pricing plans depending on the size and needs of your organization. Click Get Pricing for more information.

Is Credible cloud-based?

Yes, Credible EHR is cloud based.

What are the main features of Credible?

The key features offered by Credible EHR are appointment scheduling, treatment planning, documentation, billing services, and inpatient care management.

What level of support does Credible offer?

Credible software offers fax, phone, form submission, and e-mail support.

Who are the main users of Credible?

Credible EHR has been specifically developed for behavioral health and human services organizations.

Credible EHR Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Credible EHR reviews

Overall Rating

15 Reviews

Excellent
20%
Good
60%
Average
20%
Poor
0%
Terrible
0%

Janice

Mental Health Care

11-50 employees

November 2022

Easy to Use but Frustrating Upgrade Process

November 2022

Easy to Use but Frustrating Upgrade Process

Janice

Mental Health Care

11-50 employees

Pros thumbs-up

When Credible is functioning properly, it is user-friendly and straightforward to navigate.

Cons thumbs-up

Unfortunately, during the weekly upgrades, issues tend to arise in other areas of the software, causing frustration and disruptions.

Diane

Mental Health Care

51-200 employees

October 2022

Configurability, Flexibility, Support Team

October 2022

Configurability, Flexibility, Support Team

Diane

Mental Health Care

51-200 employees

Pros thumbs-up

The configurability and flexibility of Credible's software are highly valued, along with the support provided by their team.

Cons thumbs-up

However, some functionalities experience problems after upgrades, and it can be frustrating to hear that these issues were already known but not communicated beforehand. Certain issues remain unresolved even years after they were discovered, with messages stating that the technical team is working on them. For example, one upgrade caused all E&M billing to default to the highest reimbursement level, which is a serious problem that could lead to fraudulent practices.

Ed

Hospital & Health Care

1001-5000 employees

October 2022

Fairly Easy to Use, Limited Data Entry Intelligence

October 2022

Fairly Easy to Use, Limited Data Entry Intelligence

Ed

Hospital & Health Care

1001-5000 employees

Pros thumbs-up

The application is fairly easy to use, and it allows us to create workflows that align with our clinical care programs. It also provides basic reporting capabilities, making it accessible to non-technical end-users.

Cons thumbs-up

However, the ability to build intelligence into forms and data fields is limited, leading to significant duplicate data entry and manual work to comply with various data collection needs. This limitation affects our ability to efficiently collect and manage data required by state, federal, and internal organizational guidelines.

Michael

Mental Health Care

51-200 employees

October 2022

Resourceful Merger, Unintended Consequences with Updates

October 2022

Resourceful Merger, Unintended Consequences with Updates

Michael

Mental Health Care

51-200 employees

Pros thumbs-up

credible merger with Quality facts has provided access to many valuable resources.

Cons thumbs-up

Unfortunately, several updates from Credible have had unintended consequences, requiring subsequent patches and fixes.

Michael

Mental Health Care

51-200 employees

October 2022

Basic Report Writing, Improved Search Abilities

October 2022

Basic Report Writing, Improved Search Abilities

Michael

Mental Health Care

51-200 employees

Pros thumbs-up

credible software offers convenient and user-friendly features for basic report writing and enhanced search capabilities.

Cons thumbs-up

However, the support response time is slow, and frequent software updates sometimes lead to additional issues that require patches.

Michelle

Mental Health Care

501-1000 employees

October 2022

Overall Ease of Use, Improvement Needed in UI and Scheduling

October 2022

Overall Ease of Use, Improvement Needed in UI and Scheduling

Michelle

Mental Health Care

501-1000 employees

Pros thumbs-up

The overall ease of use of Credible's software is a major advantage and greatly contributes to user experience.

Cons thumbs-up

However, the user interface (UI) could benefit from improvements as it feels outdated. Scheduling functionalities also require some overhaul, and having a separate module for releasing information would be highly beneficial. Additionally, certain tweaks and adjustments are necessary before full deployment to ensure compatibility and address problems encountered by other agencies.

Vince

Hospital & Health Care

51-200 employees

October 2022

User-Friendly for Front Staff, Reporting Can Be Complicated

October 2022

User-Friendly for Front Staff, Reporting Can Be Complicated

Vince

Hospital & Health Care

51-200 employees

Pros thumbs-up

Credible is easy for our front staff to use when it comes to taking notes and planning services.

Cons thumbs-up

However, reporting can be challenging unless you have the correct setup from the beginning.

Ernest

Mental Health Care

201-500 employees

October 2022

Useful Training Resources, Limitations in Medication Prescribing

October 2022

Useful Training Resources, Limitations in Medication Prescribing

Ernest

Mental Health Care

201-500 employees

Pros thumbs-up

We find Credible's knowledge base and Learning Management System (LMS) training website to be highly beneficial. The ability to set up a training domain for staff practice before going live has been valuable. The support team, accessed via "task tickets," has been helpful. Additionally, Credible provides end-user training during the final stages of implementation, and we have direct contacts like our Senior Partner relationship manager.

Cons thumbs-up

However, there are limitations in terms of prescribing and ordering medication.

Bernadine

Non-Profit Organization Management

1001-5000 employees

October 2022

User-Friendly with Minimal Downtime, Tedious Information Deletion

October 2022

User-Friendly with Minimal Downtime, Tedious Information Deletion

Bernadine

Non-Profit Organization Management

1001-5000 employees

Pros thumbs-up

Credible is user-friendly, with few system downtimes, and it effectively stores client information for easy access.

Cons thumbs-up

However, the process of deleting incorrect information can be tedious and time-consuming.

Shelia

Mental Health Care

51-200 employees

October 2022

Ease of Use with Comfortable Daily Services

October 2022

Ease of Use with Comfortable Daily Services

Shelia

Mental Health Care

51-200 employees

Pros thumbs-up

I appreciate the ease of use of Credible, which contributes to the comfort and efficiency of our daily services.

Cons thumbs-up

However, it would be beneficial to have flags or alerts that help identify high-risk consumers and their specific needs.