Pros ![]()
Access is very straightforward, and I appreciate that entering a patient's phone number quickly pulls up their record, which provides me with numerous ways to retrieve a patient's chart with ease.
Cons ![]()
I genuinely appreciate virtually everything about Curve, and their customer support team is approachable and responsive, consistently getting back to us promptly and assisting in resolving problems in a timely fashion.
Pros ![]()
My experience with Curve Dental's service has been very positive, as their support and functionality reliably address my needs and make daily tasks easier.
Cons ![]()
I find that Curve Dental will take the time to ensure they provide opportunities when necessary, and I appreciate that willingness to be thorough.
Pros ![]()
I've found absolutely nothing to praise about this service, because it freezes every other day, requires about ten minutes to load my profile, and even the billing functions are unreliable.
Cons ![]()
Frankly, I would urge them to invest in their engineering team instead of pouring resources into marketing, since I find the software virtually useless and would not recommend it.
Pros ![]()
Using Curve Hero has become indispensable for me because it streamlines the management of our dental practice, making day-to-day operations considerably smoother and far better organized; the cloud-based platform is responsive, straightforward to use, and consistently keeps everything from appointment scheduling through invoicing neatly arranged.
Cons ![]()
Occasionally we experience service interruptions and updates that require a lengthy application process during our operating hours; additionally, I would like the ability to filter billing records by a specific patient, which isn't currently available.
Pros ![]()
I found the interface intuitive and the content neatly organized, which made locating the items I needed effortless.
Cons ![]()
Although there was a bit of a learning curve, I found that investing the time was ultimately worthwhile.
Pros ![]()
I appreciate the online appointment booking and the CurveGRO features for patient communication, reminders, and texting; the interface is intuitive, and I've experienced virtually no downtime.
Cons ![]()
I'm hoping their practice analytics become more robust, since they presently lack some depth and, as I understand it, the team is working on new capabilities; I've also noticed that insurance cost estimates can be inaccurate at times.
Pros ![]()
Absolutely adore that everything is centralized in one place, and because I see the forms automatically populate a patient's chart it cuts down on time and reduces errors.
Cons ![]()
I am not particularly fond of the reporting features currently, mainly because I am still figuring out how to build the exact reports I need, although once configured and stored they work wonderfully.
Pros ![]()
What I appreciate about the insurance section is that it permits me to log any previously used benefits along with additional remarks, for example noting exclusions where certain treatments are not covered.
Cons ![]()
I am not very satisfied with the way x-rays are presented because the imaging interface feels clumsy and could benefit from enhancements; in particular, I would find it far more useful if the photographs were labeled or organized by tooth-specific regions, such as upper-right or lower-left quadrants, so I could quickly identify and reference images for a particular side.
Pros ![]()
I'm a big fan of the ledger and especially appreciate that it's organized around invoices, because that structure allows me to quickly identify which payments correspond to particular treatments, and overall I find the interface very user-friendly.
Cons ![]()
Regarding charting, I wish the system would retain the existing tabs while also allowing the treatment-planned diagram to display every planned procedure, because from the operator's perspective this is the single most frequent issue I encounter.
Pros ![]()
The interface has a very modern look and is visually appealing, and I've found customer support to be extremely responsive; the system is easy to use and makes training new straightforward and quick.
Cons ![]()
However, I've encountered limitations with the Curving Imaging and GRO modules, which I find underpowered in terms of functionality; additionally, several of the reporting tools lack necessary features and are often quite perplexing to navigate, and I'm frustrated that mobile access still mandates a separate GRO subscription even though the core software is already hosted in the cloud.

