Cx360

Cx360 Pros & Cons

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

Cx360 Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Frequently Asked Questions

How much does Cx360 cost?

The cost of Cx360 EHR by Core Solutions can vary depending on several factors, including the size of the healthcare organization, the number of users, and the specific features required by the practice.

Is Cx360 cloud-based?

Cx360 EHR by Core Solutions is a cloud-based software solution that is hosted on remote servers and accessed through a web browser or dedicated app. You can scale up or down easily based on changing requirements.

What are the main features of Cx360 Software?

Cx360 EHR by Core Solutions offers features such as electronic health records, clinical documentation, medication management, revenue cycle management, and telehealth, among others. These features help healthcare organizations improve patient care, streamline operations, and enhance clinical outcomes.

Cx360 Reviews

Overall Rating

5 Reviews

Excellent
40%
Good
40%
Average
20%
Poor
0%
Terrible
0%
Loading
James M.
Hospital & Health Care
51-100 Employees
April 2023
Outstanding customer support and training
April 2023
Outstanding customer support and training
James M.
Hospital & Health Care
51-100 Employees

Pros thumbs-up

I've found CX360's customer support to be outstanding, with a dedicated support team, extensive training materials and a searchable online help center so my team and I can typically troubleshoot problems swiftly and make full use of the software's capabilities without long interruptions.

Cons thumbs-up

For our organization, the platform can feel somewhat complicated, particularly because we lack deep technical expertise which means onboarding and daily use sometimes require more hand-holding than we'd prefer.

Ashley.
Medical Office
101-500 Employees
April 2023
powerful analytics and reporting features
April 2023
powerful analytics and reporting features
Ashley.
Medical Office
101-500 Employees

Pros thumbs-up

I depend on the platform's powerful analytics and reporting features which provide me with deep, actionable insights into customer behavior and preferences and consequently allow me to make informed, data-driven choices to enhance the overall customer experience.

Cons thumbs-up

For companies that need mobile access, I find the absence of a dedicated CX360 mobile app to be a notable shortcoming since it restricts our ability to manage customer experience tools on the go and can be inconvenient for teams that rely on mobile workflows.

Adam l.
Medical Care
50+ Employees
February 2023
Highly flexible and tailorable
February 2023
Highly flexible and tailorable
Adam l.
Medical Care
50+ Employees

Pros thumbs-up

I've found the platform to be extremely flexible, allowing me and my team to tailor the application to our particular workflows and preferences so we're able to pick only the modules we want and set up the system to satisfy our operational needs.

Cons thumbs-up

We occasionally run into issues where it doesn't plug straight into some of our legacy tools which forces our team to spend extra time and resources aligning connectors and workflows so everything communicates correctly.

Hailey.
Behavioral Health Care
51-100 Employees
January 2023
Incredibly user friendly and easy to use
January 2023
Incredibly user friendly and easy to use
Hailey.
Behavioral Health Care
51-100 Employees

Pros thumbs-up

The interface is incredibly simple so we find navigating and operating the program simple because of that, we were able to get up and running quickly without needing extensive training which made onboarding much simpler for our team.

Cons thumbs-up

We noticed CX360 takes a fair amount of time to implement and that delay could pose problems for companies like ours that require rapid deployment of customer experience management tools.

Christina M.
Mental Health Care
51-100 Employees
December 2022
Powerful platform but pricey
December 2022
Powerful platform but pricey
Christina M.
Mental Health Care
51-100 Employees

Pros thumbs-up

As a team, we've found CX360 to be a true all-in-one customer experience management platform, packing features like customer feedback handling, sentiment analysis, live monitoring and comprehensive reporting, overall it provides us with a powerful, end-to-end solution for overseeing our customer experience across multiple touchpoints.

Cons thumbs-up

Because it's positioned as premium software, we end up finding it rather pricey which is a real hurdle for small businesses and startups like ours, my recommendation would be that they revisit the pricing structure so a wider range of companies can take advantage of this fantastic tool.