DELPHI32

DELPHI32 Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

DELPHI32 Reviews

Overall Rating

7 Reviews

Excellent
43%
Good
29%
Average
29%
Poor
0%
Terrible
0%
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Essam A.
Government Administration
500+ Employees
July 2023
Great automation for routine tasks
July 2023
Great automation for routine tasks
Essam A.
Government Administration
500+ Employees

Pros thumbs-up

For my part, I find this software really helps me automate my routine actions, saving time and reducing repetitive work.

Cons thumbs-up

I find the purchase price to be out of reach for the average user which makes it difficult for many of my peers to justify buying it.

Robin P.
Mental Health Care
10+ Employees
October 2019
Affordable basics, limited for complexity
October 2019
Affordable basics, limited for complexity
Robin P.
Mental Health Care
10+ Employees

Pros thumbs-up

I'm using a very affordable billing and scheduling program that also offers an optional add-on for appointment reminders so it handles core needs without costing much.

Cons thumbs-up

In my experience, there isn't much else available or planned beyond the basics and when more complex billing situations arise I frequently have to create external tracking to manage them which adds extra work and complexity.

Santhoshi K.
Insurance
500+ Employees
April 2019
Quick to learn with strong support
April 2019
Quick to learn with strong support
Santhoshi K.
Insurance
500+ Employees

Pros thumbs-up

I've found the best aspect of Delphi software is how quickly I was able to pick it up and integrate it into our organisation and because it comes with strong technical support and a powerful architecture it feels very reliable, the trial version is particularly helpful because it let me evaluate the features hands-on and although I'm still learning, I can say it's quite easy to get the hang of.

Cons thumbs-up

To be frank, I don't really have many criticisms but I will say that a handful of the screens feel somewhat cluttered and more complex than necessary although they remain manageable once you spend a little time with them.

Yvonne H.
Mental Health Care
10+ Employees
July 2018
Smooth setup with hands-on help
July 2018
Smooth setup with hands-on help
Yvonne H.
Mental Health Care
10+ Employees

Pros thumbs-up

Setting up DELPHI32 was remarkably simple thanks to the hands-on technical help we received from Will, who patiently guided us through the recommended day-to-day procedures and remains reliably available whenever we have follow-up questions.

Cons thumbs-up

I've relied on this software for roughly ten years and, Honestly I can't identify any real drawbacks, if there were any issues, I would have pointed them out by now.

Bobbi G.
Mental Health Care
10+ Employees
July 2018
Won me over after comparing trials
July 2018
Won me over after comparing trials
Bobbi G.
Mental Health Care
10+ Employees

Pros thumbs-up

After trying and taking advantage of various programs' free trial periods so I could compare features side-by-side, I concluded that DELPHI best matches what I need, the customer support is excellent, the instructions are simple and the program alerts me when updates are available. DELPHI also supplies step-by-step video walkthroughs that clearly demonstrate how to handle most issues or questions that pop up while you're setting up and using the software. The upfront cost felt reasonable to me and the yearly renewal is cheaper than what I might spend on cabs in NYC in a single day!

Cons thumbs-up

Making edits to a diagnosis has occasionally been a bit fiddly and somewhat difficult which I noticed from time to time and adding new diagnostic codes can feel awkward mainly because these changes aren't something I do frequently, nevertheless, every time I've needed to make such adjustments I've managed to get the job done.

Heather S.
Mental Health Care
10+ Employees
June 2018
Time-saver but tricky edits
June 2018
Time-saver but tricky edits
Heather S.
Mental Health Care
10+ Employees

Pros thumbs-up

overall I find the system fairly simple to navigate and submitting claims electronically is a real time-saver, additionally, I like that scheduling and billing are combined in one place which makes managing both aspects more convenient.

Cons thumbs-up

I've found it tricky to make edits in the billing and scheduling modules because changes aren't always easy to apply across both areas, for instance, when I create a recurring appointment and then modify individual occurrences, those edits don't appear when I run a schedule search for that specific appointment.

Jeanne M.
Mental Health Care
10+ Employees
March 2018
Consolidates notes and billing
March 2018
Consolidates notes and billing
Jeanne M.
Mental Health Care
10+ Employees

Pros thumbs-up

My experience with customer service has been excellent and the software consolidates progress notes and billing into a single location which makes it really simple for me to finish my documentation in minutes.

Cons thumbs-up

I found there's a noticeable learning curve and a few menu items,specifically the accounting module and the time field,aren't functioning properly which has been frustrating.