Demandforce

Demandforce Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Demandforce Reviews

Overall Rating

26 Reviews

Excellent
50%
Good
19%
Average
12%
Poor
12%
Terrible
8%
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Elizabeth
Medical Practice
10+ Employees
November 2025
far too many errors and inconveniences
November 2025
far too many errors and inconveniences
Elizabeth
Medical Practice
10+ Employees

Pros thumbs-up

As a Public Relations professional I found the reputation management solution particularly compelling and the customer reviews significantly enhanced the perceived credibility of my offerings also the Demandforce team consistently conducted themselves in a friendly, polite and helpful manner.

Cons thumbs-up

Far too many errors and inconveniences occurred for which I ultimately had to pay and the cumulative frustration was substantial. Example one: each time I attempted to open or edit my files from my home office I was presented with an error message and despite contacting IT I received no useful resolution, even after changing my password I still could not access my accounts from home which resulted in a series of unproductive phone calls to the company that never led to a permanent fix because the same error recurred every time I logged in from the supposed convenience of my home setup. Example two: I was unable to reset my password to regain entry to my account so the IT staff provided a temporary passcode while they purportedly investigated the issue, yet several weeks later that temporary credential also failed to grant me access which left my information potentially exposed to a security gap although they phoned to say that the matter had been resolved, attempting to sign in with the IT-issued passcode proved impossible and no offer of compensation was ever extended by the company. Because I am part of a sizable professional circle, I will not recommend them to anyone in my networks and intend to alert that community to how dissatisfied I am. I had hopes that entering a new passcode would solve the problem, however the IT-maintained password remained in place while they worked to identify the fault and after receiving a message from IT that the issue was fixed I still could not get into my account because that password did not work so I ultimately gave up.

Brooke
Medical Practice
50+ Employees
May 2025
automatically sends feedback surveys
May 2025
automatically sends feedback surveys
Brooke
Medical Practice
50+ Employees

Pros thumbs-up

One thing I really like is that it automatically sends an email asking the customer to fill out a survey right after an invoice is created. This feature made it much easier for me to collect useful feedback about our services.

Cons thumbs-up

We found that despite the cost the only functionality we actually utilized was the reviews request which meant in practice we were spending approximately $200 solely for an automated 'Request for Review' email capability.

Brook
Hospital and Healthcare
10+ Employees
April 2025
Frustrated by support and stability
April 2025
Frustrated by support and stability
Brook
Hospital and Healthcare
10+ Employees

Pros thumbs-up

Honestly I can't find any redeeming aspects here as I have not discovered a single feature that provides value to my workflow.

Cons thumbs-up

I'm particularly frustrated by the customer support and the overall platform stability and I also have to spend an excessive amount of time on additional data entry when using this product.