DENmaar Guardian

PROS

CONS

  • Comprehensive solution for all practice needs and streamlines credentialing and billing workflows
  • Potential learning curve
  • DENmaar patient portal offers a complete review of features and services on their website to help practitioners fully understand their EHR/RCM solution
  • Onboarding setup can be time-consuming, according to DENmaar reviews
  • Support team is available to respond quickly
  • Benefits practices by reducing billing problems or reimbursement issues

DENmaar Guardian Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Does DENmaar have an app?

Yes, DENmaar has both Provider and Patient mobile apps available.

Does DENmaar support mobile devices?

Yes, DENmaar supports mobile devices through their Provider and Patient apps.

How much does DENmaar cost?

The pricing for DENmaar varies based on needs and services selected, contact for a custom quote.

Is DENmaar free?

No, DENmaar RCM is not a free software, pricing is available for different service packages.

What languages does DENmaar support?

DENmaar only supports the English language currently on their software and services.

What level of support does DENmaar offer?

DENmaar offers full support services including credentialing, billing, and software support to any struggle or difficulty that practices may face while implementing or using the system.

Who are the typical users of DENmaar?

The typical users of DENmaar are behavioral and mental healthcare providers.

DENmaar Guardian Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

DENmaar Guardian reviews

Overall Rating

26 Reviews

Excellent
55%
Good
35%
Average
10%
Poor
0%
Terrible
0%
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Robin P.

Mental Health Care

10+ Employees

February 2025

Knowledgeable about insurance billing

February 2025

Knowledgeable about insurance billing

Robin P.

Mental Health Care

10+ Employees

Pros thumbs-up

I'm impressed by how well they underst and insurance billing processes and whenever I run into a problem they consistently provide excellent, timely support to get things resolved.

Cons thumbs-up

I've noticed that, regardless of their efforts, insurance companies themselves are often slow to respond, which can really hold up progress.

Ginger S.

Medical Practice

10+ Employees

January 2025

Great support for maximum coverage

January 2025

Great support for maximum coverage

Ginger S.

Medical Practice

10+ Employees

Pros thumbs-up

From my experience, they consistently step up to support clients through the claims process and push to obtain the maximum possible coverage, often advocating vigorously on our behalf to secure the best outcome.

Cons thumbs-up

The billing side can be frustrating and I find the billing workflows unnecessarily cumbersome while the client-facing portal still needs polish, although DENmaar does listen and usually responds when I point out issues.

Xavier S.

Mental Health Care

10+ Employees

January 2025

Simple to use with great support

January 2025

Simple to use with great support

Xavier S.

Mental Health Care

10+ Employees

Pros thumbs-up

What I appreciate is how straightforward and user-friendly it is and I find the interface simple to navigate. Their IT support team, in my experience, has been extremely knowledgeable, polite and very flexible when helping me.

Cons thumbs-up

One area I reckon could be improved is the ticketing system, since after I submit a ticket there's often a pause before the platform replies and during that gap it's easy to lose track of the request; a more visible alert would help prevent me from having to constantly revisit the portal to check for updates. At the moment I find myself manually refreshing or periodically returning to the ticket area to see if someone has responded, which is inconvenient and more time-consuming than it needs to be. I'm only bringing this up because, speaking from experience, it's surprisingly easy to forget about a pending ticket unless something clearly notifies me when it's been answered.

ch andler f.

Mental Health Care

10+ Employees

January 2025

Easy scheduling, slow ticket times

January 2025

Easy scheduling, slow ticket times

ch andler f.

Mental Health Care

10+ Employees

Pros thumbs-up

I really appreciated how straightforward it was for me to schedule clients while also ensuring their personal details stayed strictly confidential.

Cons thumbs-up

It seemed to take far longer than I expected for support to resolve tickets, which frustrated me considerably.

Dr. Erin J.

Mental Health Care

50+ Employees

January 2025

Efficient billing and responsive leadership

January 2025

Efficient billing and responsive leadership

Dr. Erin J.

Mental Health Care

50+ Employees

Pros thumbs-up

From my experience, the billing processes have been consistently efficient and remarkably accurate, which saves us time and reduces reconciliation headaches; the EHR itself continues to evolve through frequent updates aimed at better aligning with our clinical workflows and practice needs. In addition, leadership remains responsive to our questions and feedback and they genuinely strive to simplify our tasks and streamline daily workflow so our team can work more effectively.

Cons thumbs-up

I don't have many complaints, but when we've encountered problems the Denmaar team has proactively addressed them and implemented improvements to resolve situations that caused disruptions, which I appreciate because it shows their commitment to fixing issues promptly.

Natalie A.

Mental Health Care

50+ Employees

January 2025

Simple, modern and easy to navigate

January 2025

Simple, modern and easy to navigate

Natalie A.

Mental Health Care

50+ Employees

Pros thumbs-up

I really appreciate how clean and intuitive the interface is; unlike many of the older, clunky systems I've used, this program's layout feels modern and makes it effortless for me to find what I need as I navigate through the different sections.

Cons thumbs-up

It would be helpful if there were more report options beyond billing; for example, I would love the ability to generate a list of patients whose insurance has lapsed so I could follow up with them proactively.

Sydney B.

Mental Health Care

50+ Employees

January 2025

Exceptional functionality and ease of use

January 2025

Exceptional functionality and ease of use

Sydney B.

Mental Health Care

50+ Employees

Pros thumbs-up

I've found the functionality and overall ease of use in DENmaar to be outst anding and honestly it feels very different from any other EHR system we've previously tried!

Cons thumbs-up

Admittedly, several features were somewhat tricky for us to figure out at first, but the DENmaar staff remained patient throughout and guided us step by step until we had everything fully figured out and operational.

Wesley S.

Medical Practice

50+ Employees

October 2024

Wonderful, caring and professional people

October 2024

Wonderful, caring and professional people

Wesley S.

Medical Practice

50+ Employees

Pros thumbs-up

What I appreciate most about DENmaar is the people , they're an incredibly dedicated, hardworking team of professionals who genuinely put their customers' needs first; they pulled my group practice out of a really bad situation without any drama or overcharging and they did it with patience and real care for our success.

Cons thumbs-up

Honestly, my only gripe is that I spent more than three years searching before I finally found them and I wish I'd connected with their team much earlier.

kendall p.

Mental Health Care

51-100 Employees

September 2024

Easy day sheets and payment running

September 2024

Easy day sheets and payment running

kendall p.

Mental Health Care

51-100 Employees

Pros thumbs-up

What I really like is how simple the day sheets are and how smoothly payments are processed, which saves me time and reduces headaches during busy shifts.

Cons thumbs-up

I find it frustrating that once I cancel an appointment, there's no option to overturn or reject that cancellation, which has caused me scheduling headaches more than once.

Livia L.

Mental Health Care

51-100 Employees

August 2024

Very user-friendly and easy to navigate

August 2024

Very user-friendly and easy to navigate

Livia L.

Mental Health Care

51-100 Employees

Pros thumbs-up

Honestly, I found the interface incredibly intuitive and simple to use, very user-friendly and I felt completely confident while navigating through its features.

Cons thumbs-up

I honestly wouldn't change a thing about it; there isn't anything in the product that I would want altered.