Dentimax Reviews

Overall Rating

76 Reviews

Excellent
70%
Good
18%
Average
8%
Poor
1%
Terrible
3%
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Julie S.
Hospital & Health Care
10+ Employees
May 2025
Cost-effective, quality product
May 2025
Cost-effective, quality product
Julie S.
Hospital & Health Care
10+ Employees

Pros thumbs-up

I'm impressed by the software's cost-effectiveness, the consistently high quality of the radiographs it generates, and how straightforward it is to use, while also finding that training new to operate it is relatively uncomplicated.

Cons thumbs-down

I found that it doesn't offer as many features as some other programs, and I was displeased having to pay for the software a second time when the transition occurred.

emily
Hospital & Health Care
2-10 employees Employees
April 2024
Switched from Easy Dental to Dentimax
April 2024
Switched from Easy Dental to Dentimax
emily
Hospital & Health Care
2-10 employees Employees

Pros thumbs-up

When I first used it, navigating Dentimax seemed pretty easy. Checking eligibility is quick, and setting up new patient appointments is a snap.

Cons thumbs-down

Inputting claim payments and creating secondary claims involves too much clicking around. I wish patient history could import from our old system.

Becki
Medical Practice
11-50 employees Employees
April 2024
Best PMS with Everything You Need
April 2024
Best PMS with Everything You Need
Becki
Medical Practice
11-50 employees Employees

Pros thumbs-up

I've tried out a bunch of softwares, but Dentimax has everything I need. It is easy to learn. The line item accounting keeps everything transparent, and the charting, with all notes on one screen, is super convenient. Plus, the integration with DentalXChange for claims is a game-changer, we're getting paid faster, and our claims are clean the first time!

Cons thumbs-down

Support from this cloud-based software is the least impressive compared to others I've used. Our conversion process was tough, follow-through was lacking and some features were not activated. While the team is great once you reach them, getting support can be impossible at times. The single support number often leads to long holds, and if you wait too long, you get disconnected.

ALDEN
Medical Practice
2-10 employees Employees
November 2023
Unhappy with service
November 2023
Unhappy with service
ALDEN
Medical Practice
2-10 employees Employees

Pros thumbs-up

Using the system is generally easy, although we do encounter a few recurring issues.

Cons thumbs-down

I once waited on hold for over an hour, only to be told they could not help us.

Kent
Medical Devices
2-10 employees Employees
January 2023
Better than Dexis.
January 2023
Better than Dexis.
Kent
Medical Devices
2-10 employees Employees

Pros thumbs-up

Price, diagnostic accuracy, and durability were my top concerns.

Cons thumbs-down

I've been using DentiMax products for over 10 years and have not found any downsides.

Tammy
Medical Practice
2-10 employees Employees
December 2022
Everything you need in one software
December 2022
Everything you need in one software
Tammy
Medical Practice
2-10 employees Employees

Pros thumbs-up

DentiMax has thought of everything in their software. Line item accounting helps us track patient balances, and jumping to any part of a patient file is just a click away. Being able to bookmark screens for easy reference is a lifesaver. Overall, the software's navigability is key, and DentiMax nailed it.

Cons thumbs-down

Over my 7 years using the software, I have found each upgrade makes it more enjoyable.

Rita
Medical Practice
2-10 employees Employees
July 2021
Rancho cucamonga dental office
July 2021
Rancho cucamonga dental office
Rita
Medical Practice
2-10 employees Employees

Pros thumbs-up

It is easy to use, and that's all that matters.

Cons thumbs-down

None of the statements' figures are correct, or it prints out zero. Patient balances come out wrong, and despite numerous calls, the issue persists. Paying $199 per month feels like a waste.

Edward
Medical Practice
2-10 employees Employees
October 2020
Thanks a million!!!
October 2020
Thanks a million!!!
Edward
Medical Practice
2-10 employees Employees

Pros thumbs-up

Dentimax meets all our dental office needs, especially for claims and billing.

Cons thumbs-down

Honestly, there is nothing major. The software meets our office needs, but I wish I had more time to explore its full potential.

LIL
Medical Practice
11-50 employees Employees
February 2020
DENTIMAX 2020
February 2020
DENTIMAX 2020
LIL
Medical Practice
11-50 employees Employees

Pros thumbs-up

Everything about Dentimax is fantastic! It's one of the easiest and best programs out there. Every feature is user-friendly. I was a fan of the 2018 version, but the 2020 version blew me away. The support team is always quick to respond and incredibly helpful. I absolutely love this program!

Cons thumbs-down

I genuinely have no complaints. Any issues I've encountered were either resolved or considered for future upgrades.

Jeffrey
Medical Practice
2-10 employees Employees
January 2020
support
January 2020
support
Jeffrey
Medical Practice
2-10 employees Employees

Pros thumbs-up

It's easy to use and does not cost much to maintain. The reports keep me informed about my practice.

Cons thumbs-down

While not designed for specialists, my office has adapted with minimal problems overall.