Doctible Software

What Is Doctible Software? 

Doctible software is a cloud-based patient engagement platform used by dental, orthodontic, chiropractic, and optometry practices that need to manage patient communication and scheduling. It offers two-way texting and automated reminders that help reduce missed appointments and phone call volume. The platform also includes digital intake and consent forms patients can fill out before their visit. These tools help reduce scheduling gaps and administrative work for front desk staff. 

What Is Doctible Best For? 

Doctible software is best known for its EasyFill feature, an automated waitlist tool for dental, orthodontic, chiropractic, and optometry practices. When a patient cancels, the system texts or calls patients already on the waitlist so someone else can take the open slot instead of staff working down a call list by hand. The software is a strong fit for those moving away from manual phone-based waitlists and spreadsheets, or those managing cancellations and rebooking across multiple locations. 

How Much Does Doctible Cost? 

Doctible software pricing starts at $249/month. The vendor offers the following custom-priced plans: 

• Launch 
• Build 
• Scale 

In addition to the base subscription costs, organizations should account for the following potential expenses: 

• Implementation: Usually priced between $0–$500 (one-time), covering initial account setup, basic configuration, and connecting to a supported practice management system 
• Data Migration: Commonly priced in the range of $0–$750 (one-time), depending on how much patient contact information, appointment history, and recall data needs to move over from the old system 
• Training And Onboarding: Typically falls around $0–$300 (one-time), covering onboarding sessions, user training, and access to instructional materials during setup 
• Integrations: Often comes in between $0–$1,000 (one-time), depending on the practice management system, integration requirements, and whether additional configuration is needed 
• Customization And Configuration: Generally priced between $200–$800 (one-time), depending on how much configuration the workflows require 

User reviews generally describe Doctible's pricing as reasonable for what it offers, with some users finding it more affordable than competing platforms. Smaller practices, however, mention affordability concerns, unexpected price increases, and frustration with contracts that renew automatically. 

For accurate pricing based on your organization’s needs, it’s recommended to request a custom Doctible software price estimate. 

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary. 

Doctible Software Integrations 

The software supports integration with over 60 EHR and PMS platforms, including: 

• ClearDent 
• Dentech 
• DentiMax Practice Management Software 
• Chiro8000 
• ChiroTouch 
• Open Dental 
• Ortho2 

How Does Doctible Software Work? 

Log in to your Doctible Software account to access the platform and follow the given steps to use its features: 

• Connect your practice management system so patient records, appointments, and recall data sync with Doctible Software 
• Set up communication preferences, including text, voice, and email templates for reminders and outreach 
• Manage appointment scheduling, either through online patient booking or by filling cancellations with the automated waitlist 
• Send automated reminders by text or voice to reduce missed appointments and confirm upcoming visits 
• Send digital intake and consent forms to patients ahead of their scheduled visits 
• Flag overdue patients for recall and send them automated follow-up messages 
• Send review requests to patients and monitor feedback through the reputation management tool 
• Review the dashboard for data on messages sent, appointments filled, and recall activity 

You can also schedule a free Doctible software demo to explore its full functionalities. 

Who Is Doctible Software For? 

Doctible software is suitable for practices in the following healthcare specialties: 

• Dental 
• Optometry 
• Orthodontics 
• Chiropractic 

Doctible Features 

Smart Scheduler 

Patients can request or book appointments directly through the practice website at any time, using Smart Scheduler. Appointments sync with the practice calendar in real time, and practices can choose instant booking or an approval step before a visit is confirmed. Visits are organized by provider and appointment type, which cuts down on scheduling conflicts and double bookings. 

Patient Communicator 

Two-way texting, broadcast messaging, and appointment-based outreach all run through one hub with Patient Communicator. It pulls in PMS and EHR data, keeps a history of past conversations, and supports HIPAA-compliant image messaging. Practices can also set up reusable message templates with personalized fields for individual patients or groups. 

Reputation Management 

After an appointment, Doctible sends automated review requests by text and collects feedback from platforms like Google and Facebook. Review trends, average ratings, and patient satisfaction metrics are tracked in one dashboard. Staff can monitor and respond to reviews without leaving the platform. 

AI Front Office 

Patient inquiries coming in by phone, text, or web are handled throughout the day by an AI assistant built into the platform. It answers routine questions, helps with appointment scheduling, and routes more complex conversations to staff when needed. Staff get a centralized dashboard showing these interactions as they happen. 

Smart Messaging 

Smart Messaging runs on customizable text and email templates built from appointment and EHR data. Reminders, follow-up messages, intake instructions, and care information can all be scheduled and personalized with patient details. Messages can be sorted by provider, appointment type, and other scheduling details as well. 

Patient Link 

Website forms and phone calls generate patient inquiries that get tracked through a centralized dashboard from first contact onward. Follow-up happens automatically, and staff can also run customizable outreach campaigns on top of that. From the first inquiry to a confirmed appointment, staff can see where each prospect stands, all inside one system built for patient acquisition. 

Supplementary Features 

Reminders 

Reminders go out by SMS and email on schedules the practice sets, with personalized content and built-in confirmation requests. A centralized calendar shows staff which appointments are confirmed, unconfirmed, or rescheduled. 

Email Campaigns 

Practices use email campaign tools to send newsletters, announcements, discounts, and updates, with customizable templates and patient segmentation. Delivery can be scheduled ahead of time, and performance analytics track how each campaign does. 

Digital Forms 

Intake forms, consent documents, medical history questionnaires, and e-signature requests can be sent to patients before their appointment. Completed forms are stored in HIPAA-compliant cloud storage once submitted. 

Patient Recall 

Recall schedules and visit history are tracked automatically, and follow-up reminders go out by text or email based on appointment type, treatment, provider, and recall intervals the practice sets. 

Website Messenger 

The practice website includes a HIPAA-compliant chat tool that answers patient questions, takes appointment requests, and keeps a record of conversations. Chatbot support handles routine questions, and staff can pick up the conversation through chat-to-text when needed.