Doxy me Software

What Is Doxy.me Software?

Overview

Doxy.me is a HIPAA-compliant telemedicine platform designed to help healthcare providers conduct remote consultations with their patients using a web browser. It enables providers to send a personalized room URL to patients via email or text message, facilitating real-time audio-visual telehealth appointments. With its enterprise-grade security features and mobile-friendly solution, Doxy me software offers a simple, efficient, and secure approach to remote healthcare delivery.

What Is Doxy.me Software Best Known For?

Doxy.me is renowned for its personalized waiting room feature, which empowers healthcare professionals to customize their virtual waiting areas. This feature enables them to engage patients with welcoming text, images, and videos while they await their telemedicine appointments.

Doxy.me Software Pricing

The vendor offers the following four standard pricing plans:

  • Free – $0/month
  • Pro – $35/month    
  • Clinic – $50/month  
  • Enterprise – Custom Pricing 

Contact us for a personalized Doxy me cost tailored to your specific needs. 

Disclaimer: The pricing is subject to change. 

Doxy.me Software Integrations 

Doxy me telemedicine software supports integration with various third-party health care IT platforms to enhance its functionality. Some of these integrations include:  

How Does Doxy.me Software Work? 

Here’s how you can make use of the software’s features:  

  • Log in to the software using your credentials 
  • Customize your profile with practice details, specialties, and contact information 
  • Generate personalized meeting links that can be shared with patients via text or email 
  • Personalize your virtual waiting room with photos, videos, and practice information 
  • Admit patients into your online consultation room by clicking on their name in the waiting room 
  • Conduct a secure video conference with patients through the online meeting room 
  • Share screens and documents for collaborative discussions   
  • Manage your schedule and patient queue from the easy-to-use clinician dashboard 
  • Communicate with patients in real-time using the built-in chat functionality 

You can also schedule a free Doxy.me software demo to learn more about the software’s functionalities. 

Who Is Doxy.me Software For? 

Doxy.me is a telemedicine solution designed for healthcare practices and organizations of all sizes. It is typically used by:   

  • Medical providers  
  • Mental health practitioners 
  • Therapists 
  • Counselors 

Doxy.me Software Features 

Some of the more advanced Doxy me features include: 

  • Patient Queue 

Doxy me telehealth offers a patient queue feature, enabling providers to effectively manage the flow of patients within their virtual practice. When patients check in for scheduled appointments using personalized meeting links, they are automatically added to the queue. This provides clinicians with a clear overview of upcoming appointments directly from the dashboard. 

  • Clinician Dashboard 

The clinician dashboard centralizes virtual patient consultations for convenient oversight. Within this interface, providers can review schedules, check the waiting room status, access detailed visit history logs with patient information, and easily adjust their availability. Additionally, they can efficiently manage daily administration, access analytics, and coordinate patient care with just a few taps. 

  • Live Chat 

Doxy.me's live chat functionality allows providers to communicate with multiple patients at the same time during virtual sessions. Clinicians can respond to text messages and answer questions while on a call with a different patient. This feature streamlines communication and engagement, improving the overall quality of care in telehealth appointments. 

  • Meeting History 

This feature enables providers to access detailed information about their past sessions, which is particularly valuable for documentation, billing, and insurance purposes. With meeting history, providers can conveniently review and retrieve essential data from their previous sessions, streamlining their administrative and record-keeping tasks. 

  • Practice Analytics 

Doxy.me software empowers organizations with data-driven insights. Users can effortlessly monitor usage, track trends, and identify opportunities for improvement. This tool offers a comprehensive view of a practice’s telehealth operations, helping them make informed decisions to enhance the quality of care and optimize virtual care services. 

Is Doxy.me Software Right For You? 

If you are a healthcare provider seeking a reliable telemedicine platform, Doxy.me may be the right choice for you. Its user-friendly interface, secure features, and flexibility make it an ideal solution for a wide range of medical professionals. 

Furthermore, the vendor prioritizes the privacy and security of patient data by maintaining compliance with various regulatory. Renowned healthcare organizations like Medical University of South Carolina, LMU Medical Clinic, Virginia Department of Health, and SUNY Downstate Medical Center also trust Doxy.me to support their virtual services. 

Still not sure if Doxy.me software is the right choice for you? Contact us at (315) 215-3447 , and we will be happy to address your concerns. 

Doxy.me Software Pricing Plans 

  • Free
  • Professional
  • Clinic
  • Enterprise
$

0 / month

$

35 / month

$

50 / month


Custom

  • Telemedicine for everyone
  • Unlimited call minutes
  • Meets HIPAA requirements
  • Free BAA agreement
  • Virtual waiting room

All Free features, plus:

  • High-definition video
  • Send invites through text/email
  • Customizable waiting room
  • Text/email notifications
  • Screen sharing
  • Group calls

All Pro features, plus:

  • Customized branding
  • Personalized subdomain
  • Shared waiting room(s)
  • Administrative controls
  • Usage analytics
  • Teleconsent

All Clinic features, plus:

  • Unlimited users
  • Dedicated Customer Success Manager
  • Custom teleconsent forms
  • Group training sessions
  • Exclusive access to upcoming features

Disclaimer: The pricing is subject to change. 

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

Doxy me Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

How much does Doxy.me software cost?

Doxy.me software offers four standard subscription plans: Free, Pro, Clinic, and Enterprise. Request your custom Doxy me pricing guide from our sales team today!

How to use Doxy.me software?

To use Doxy.me software, sign up for an account, customize settings, and share your unique link with patients for virtual appointments.

Is the Doxy.me software cloud-based?

Yes, Doxy is cloud-based.

What are the main features of Doxy.me software?

Doxy.me software offers various features, including clinical history, patient queues, waiting rooms, practice analytics, custom branding, audio and video calls, and screen sharing.

What level of support does Doxy.me software have?

Doxy.me offers support through chat, knowledge base, email, phone, and FAQs/forums.

Who are the main users of Doxy.me software?

The main users of Doxy.me include both individual practitioners and healthcare clinics.

Doxy me Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Doxy me Software reviews

Overall Rating

325 Reviews

Excellent
70%
Good
25%
Average
0%
Poor
5%
Terrible
0%

Sofia

Medical Practice

201-500 employees

February 2024

Easy to use and nice features available.

February 2024

Easy to use and nice features available.

Sofia

Medical Practice

201-500 employees

Pros thumbs-up

Using Doxy has been a breeze for me. I particularly enjoyed utilizing the interpreter services and scheduling function.

Cons thumbs-up

When I have other programs like Microsoft Teams running alongside Doxy.me, my headset often malfunctions, requiring me to log out of Doxy.me, restart my headset, and then log back in. It's a frustrating waste of time. Additionally, I've been unable to locate a log of past appointments, including those where patients didn't show up.

Esther

Health, Wellness and Fitness

2-10 employees

February 2024

Reliability? Look no further!

February 2024

Reliability? Look no further!

Esther

Health, Wellness and Fitness

2-10 employees

Pros thumbs-up

I've always found Doxy.me to be accessible. Despite technical difficulties, I've never experienced delays in starting sessions due to upgrades or other technical issues.

Cons thumbs-up

I find it challenging to pinpoint any specific dislikes about Doxy.me.

Ellen

Health, Wellness and Fitness

1 employee

February 2024

Excellent application for telehealth sessions.

February 2024

Excellent application for telehealth sessions.

Ellen

Health, Wellness and Fitness

1 employee

Pros thumbs-up

I have been relying on Doxy for years. It's user-friendly, reliable, and their customer service is excellent. I highly recommend it, especially for HIPAA-compliant telehealth sessions.

Cons thumbs-up

I don't have any negative feedback to provide regarding my experience with Doxy.me so far.

kathy

Mental Health Care

51-200 employees

February 2024

Easy to use and usually consistently works

February 2024

Easy to use and usually consistently works

kathy

Mental Health Care

51-200 employees

Pros thumbs-up

I find it convenient to use, especially with its waiting room feature, analytics and meeting history tracking.

Cons thumbs-up

Doxy.me lacks the capability for group sessions and screen sharing unless you upgrade to the pro version.

Dr. Nancy

Individual & Family Services

1 employee

February 2024

Very pleased

February 2024

Very pleased

Dr. Nancy

Individual & Family Services

1 employee

Pros thumbs-up

When it comes to reliability, affordability and receiving service updates from customer support, I've found Doxy.me to be top-notch.

Cons thumbs-up

While Doxy.me occasionally experiences "hiccups," their customer support is always available to assist.

Sarah

Mental Health Care

1 employee

January 2024

Easy to use, secure, no stress at all

January 2024

Easy to use, secure, no stress at all

Sarah

Mental Health Care

1 employee

Pros thumbs-up

Doxy.me is free, secure, incredibly easy to set up and use, and clients find it easy to use with just one click on a link.

Cons thumbs-up

I can't think of any drawbacks to using Doxy.me. Occasionally, we encounter internet glitches, but I don't attribute these to the program itself.

Lisa

Mental Health Care

1 employee

January 2024

Doxy for Telehealth

January 2024

Doxy for Telehealth

Lisa

Mental Health Care

1 employee

Pros thumbs-up

it is free, reliable, and easy for clients to use, while also being HIPAA compliant, makes it a preferred choice for me.

Cons thumbs-up

there are audio issues, but I've mitigated them by using headphones.

Ellen

Mental Health Care

1 employee

January 2024

Free and Easy - over the years

January 2024

Free and Easy - over the years

Ellen

Mental Health Care

1 employee

Pros thumbs-up

I've stuck with Doxy for years because it's free and HIPAA compliant. Despite considering other platforms, its consistency and ease of use for both me and my clients have kept me from switching.

Cons thumbs-up

I have no complaints about Doxy.me. Although the free version lacks the ability to text clients, I use email instead, which isn't a significant limitation for me.

thuan

Health, Wellness and Fitness

2-10 employees

January 2024

Very good option for televisits

January 2024

Very good option for televisits

thuan

Health, Wellness and Fitness

2-10 employees

Pros thumbs-up

The ease of use, reliability and excellent video and audio quality make Doxy.me a great choice for me.

Cons thumbs-up

At present, I haven't explored all the features, so I don't have any complaints.

Carrie

Mental Health Care

1 employee

January 2024

HIPAA compliant reliable telehealth

January 2024

HIPAA compliant reliable telehealth

Carrie

Mental Health Care

1 employee

Pros thumbs-up

I appreciate that Doxy.me is HIPAA compliant, cost-effective, reliable, and easy for clients to access and use.

Cons thumbs-up

Using Doxy.me for conference calls incurs a cost.