Doxy.me

Doxy.me Pros & Cons

PROS

CONS

  • Affordable Option: Comes with a solid free plan.
  • Limited Free Plan: Advanced tools like screen sharing are only available with a paid upgrade.

  • HIPAA Compliant: Offers a secure, encrypted platform, with a BAA included in paid plans.

Doxy.me Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Frequently Asked Questions

How much does Doxy.me software cost?

Doxy.me software offers four standard subscription plans: Free, Pro, Clinic, and Enterprise. Request your custom Doxy me pricing guide from our sales team today!

How to use Doxy.me software?

To use Doxy.me software, sign up for an account, customize settings, and share your unique link with patients for virtual appointments.

Is the Doxy.me software cloud-based?

Yes, Doxy is cloud-based.

What are the main features of Doxy.me software?

Doxy.me software offers various features, including clinical history, patient queues, waiting rooms, practice analytics, custom branding, audio and video calls, and screen sharing.

What level of support does Doxy.me software have?

Doxy.me offers support through chat, knowledge base, email, phone, and FAQs/forums.

Who are the main users of Doxy.me software?

The main users of Doxy.me include both individual practitioners and healthcare clinics.

Doxy.me Reviews

Overall Rating

1590 Reviews

Excellent
71%
Good
24%
Average
3%
Poor
1%
Terrible
1%
Loading
Shea Graham
Health, Wellness and Fitness
10+ Employees
April 2026
Stellar telehealth features and support
April 2026
Stellar telehealth features and support
Shea Graham
Health, Wellness and Fitness
10+ Employees

Pros thumbs-up

Doxy.me has been an excellent telehealth option for me, mainly because its feature set really puts it ahead of the competition. I can generate a stable link for patient access, check my camera/mic/sound beforehand, track when patients actually log in and then launch the session-all from a single screen. They've also added billing and payment options recently which is a big plus for workflow. With the different plan options, the pricing feels very fair and their customer service has been genuinely responsive and helpful whenever I run into a bug. If you've used other video telehealth platforms before, switching to Doxy.me doesn't take much getting used to at all-there's almost no learning curve.

Cons thumbs-up

It would be nice to have some automated communication in place for downtime, like an email alert to providers when Doxy.me goes down or is expected to be down. I also recommend having a reliable backup video option that I can quickly share with patients if something happens. Doxy.me doesn't go offline often but when it does, it tends to feel unexpected.

Alicia Silbernagel
Medical Practice
10+ Employees
April 2026
HIPAA-compliant telehealth workflow
April 2026
HIPAA-compliant telehealth workflow
Alicia Silbernagel
Medical Practice
10+ Employees

Pros thumbs-up

HIPAA compliance is a big plus for us. both clients and the provider can log in without a lot of hassle and i also appreciate having a dedicated provider url-no portal setup is required on the client side. the interface itself stays simple so getting started and using it day to day doesn't feel complicated.

Cons thumbs-up

the pricing gets pretty steep when you want add-ons like screen sharing. there's also an echo issue sometimes when clients talk and call quality can be rough-connections drop, audio can cut out, the screen may freeze and we end up restarting calls just to stabilize things.

Angelika Van Grinsven
Mental Health Care
10+ Employees
March 2026
Positive experience so far
March 2026
Positive experience so far
Angelika Van Grinsven
Mental Health Care
10+ Employees

Pros thumbs-up

I really like that the camera shuts down when the connection gets shaky rather than turning into lag. That's a smart approach and it means I don't have to worry about losing key details just because my technical setup isn't perfect.

Cons thumbs-up

There isn't anything I dislike. I only keep doxy.me as a backup option when a company requests that I use a different platform.