Dr. First
What Is Dr. First?
Dr. First is a HIPAA & EPCS-compliant e-prescription and medical management software that streamlines care coordination, patient safety, and health outcomes. It is specifically designed for small clinics to large hospitals that require an all-in-one solution to medical management complications. It offers secure certifications from myBenefitCheck and DEA. Artificial intelligence features allow you to automate tasks and manage readmission procedures easily. It mitigates coordination gaps and ADEs. Team collaboration features allow you to share, connect, and schedule with prior electronic authorization.
Dr. First offers drug benefit checks through integrated libraries and prescription renewals with e-prescription dashboards. It improves patient experience through 2-way communication channels, client management, and alerts/notifications features. This SaaS software is compatible with all web-based devices, eliminating the need for applications and portals.
Dr. First Integration
The software offers integration with Epic.
What Is Dr. First Best For?
Dr. First is best known for enabling secure e-prescribing and medication management across healthcare settings. It supports compliant controlled substance prescribing, helps reduce medication errors, and provides reliable medication histories at the point of care.
How Much Does Dr. First Cost?
The cost typically varies depending on the specific products, such as e-prescribing, medication management, or telehealth integration, as well as the size and type of healthcare practice. Pricing is usually customized based on the organization’s requirements and number of users. Dr. First pricing starts at $799/feature/year.
For detailed pricing information and a quote built around your unique setup, contact us today to get a personalized Dr. First pricing quote and find the best fit for your practice.
Disclaimer: The pricing has been sourced from third-party sites and is subject to change.
Key Features
Real-Time Care Collaboration
You can avail yourself of secure 2-way messaging for file sharing with other practitioners, patients, and clients. Dr. First MedHX improves clinical workflows with Backline integration. This provides patient-centered chat, real-time monitoring, and immediate ER solutions with backline EMS.
Medical Adherence Solutions
It helps you track patient activity for adherence surety and sales, and manage drug prescriptions. This reduces prescription abandonment and provides auto-scheduling and real-time patient tracking to improve healthcare performance. You can provide end-to-end patient solutions with therapy prescribed by Rcopia® and EPCSGoldSM.
Medication History And Reconciliation
Being a robust medical history software, it has an intuitive interface for the rapid implementation of tasks. Dr. First Medical EHR software offers Smart Sig AI technology that auto-fills reconciliation sheets and mitigates the risks of false entries. It manages Payer and HIE data & CVS Caremark PBMs with Smart Suit.
Dr. First MedHX Demo
The free version of the software is unavailable. It does not provide a free trial of paid features to its users. For a complete demo of the software features, tools, and dashboards, click on the “Watch Demo” button. It offers training through documentation, 24/7 live customer care, and online videos.
Dr. First Use Cases
After analyzing user reviews and the platform’s functionality, we identified several scenarios where Dr. First delivers strong value for healthcare providers and organizations focused on efficient, compliant e-prescribing and medication management.
Streamlining Electronic Prescriptions For Providers
Dr. First’s is highly effective for physicians who want to create, transmit, and manage prescriptions electronically in real time. Reviewers note that it eliminates paper prescriptions and reduces medication errors through drug interaction alerts and automated refill tracking, improving both safety and efficiency.
Controlled Substance (EPCS) Compliance
The platform supports Electronic Prescribing of Controlled Substances (EPCS) with DEA-compliant multi-factor authentication. Users report that while the process requires multiple verification steps, it ensures adherence to strict regulatory standards—ideal for practices needing complete compliance with federal e-prescription mandates.
Medication History Access And Reconciliation
Clinicians appreciate that Dr. First integrates medication histories from pharmacies and insurance payers, allowing for safer prescribing decisions. This use case is especially beneficial in multi-provider or hospital settings where visibility into patient medication history prevents duplicate or conflicting prescriptions.
Supporting Telehealth And Remote Prescriptions
Telehealth providers can benefit from Dr. First to electronically send prescriptions to pharmacies nationwide. Its secure cloud-based infrastructure allows clinicians to handle medication management remotely, an essential function for virtual care models or hybrid practices serving patients outside traditional clinical settings.
Dr. First User Sentiments
| Most Positive Sentiments | Least Positive Sentiments |
| Reliable e-Prescribing & Medication History | High Complexity & EPCS Workflow Friction |
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| Many users praise Dr. First for reliably transmitting prescriptions (including controlled substances) and offering access to medication history. A user reports that, “Being able to send prescriptions securely is extremely important to our organization.” | Many users criticize the EPCS (controlled substance prescribing) workflow as cumbersome, requiring multiple confirmation steps and logins. One user pointed out that, “It’s been two months and I still don’t have my EPCS set up to prescribe controlled substances.” |
| Intuitive Interface & Ease Of Use | Support Inconsistency & Lack Of Phone Support |
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| Some users find the interface relatively easy to navigate, especially for creating prescriptions and verifying drug interactions. One user highlighted that, “The interface is intuitive and easy to use. It can be used from any computer, iphone, or ipad.” | Several users express frustration that direct phone support is limited or removed, and that some support agents lack deep product knowledge. Reviewers highlight that, “There is no phone number to call I get random emails from support early early in the morning when I’m still sleep. After two months of trying to set this up, it’s still not working!” |
| Seamless EHR Integration & Workflow Connectivity | Cost & Value Perception |
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| Many reviewers highlight Dr. First’s strength in integrating with a wide range of EHRs and partner systems, which reviewers say reduces double-entry and keeps prescribing inside the clinician’s workflow. | Some practices feel that data porting costs, licensing, or feature upgrades are expensive or not clearly justified. One user said that, “The cost to port all the patient info is somewhat expensive, and does not include new patients.” |
MedHX Dr. First Reviews
Many contented Dr. First EHR users have rated the software well for telehealth, medical reconciliation, price transparency, and medical adherence. It manages patient medical history, tests APIs, manages Channels, and reviews Go-Live Process components. You can look for more Dr. First reviews in the reviews section.
Is Dr. First Right For You?
If your organization is web-based, a DEA-compliant solution that focuses on e-prescribing and medication workflows, Dr. First can be a strong fit. It supports diagnosis-driven prescribing, medication adherence, and regulatory compliance while integrating with existing health IT ecosystems.
It has an IT Investments and Clinical Outcomes Calendar that helps you manage your tasks and practice goals. The platform serves PMS Vendors, HIS, HIT Partners, Specialty Care centers, PBMs, and Emergency Centers. It is a complete software that provides 360-degree solutions for practice management.
Not sure if Dr. First is the right fit for your practice? Call at (315) 215-3447, and our team will guide you through the software, compare it with alternative solutions, and help you choose with confidence.
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Dr. First Features
Appointment Management/Scheduling
E-prescriptions
Patient Portal
Compliance Tracking
Customizable Forms/Reports
Document Management
Lab Integration
Online Payments
Immunization And Allergy Tracking
Mobile App
Telemedicine
Order Management
Reporting And Analytics
Billing And Invoicing
Insurance Eligibility Verification
Claims Management
Inventory Management
Referral Management
Alerts/Notifications
Patient Demographics
