DrCloud EHR

What Is DrCloud EHR?

Overview

DrCloud EHR is an integrated practice management solution that provides efficient, customizable workflows. The software streamlines clinical operations with its intuitive interface to significantly boost productivity. Its notable features include e-prescribing, patient portal, reports and analytics, revenue cycle management, scheduling, documentation and a telehealth module.

DrCloud EHR Pricing

The DrCloud EHR cost is customizable and depends on a practice's size, type and requirements. Request a personalized quote for more information about the software's pricing plans.

DrCloud EHR Integrations

The vendor has not disclosed any details regarding its third-party integrations. Schedule a free DrCloud EHR demo for more information.

Who Is DrCloud EHR For?

Dr. Cloud EMR is suitable for mid-sized to enterprise-level practices. The following communities can use it:

  • Mental Health
  • Behavioral Healthcare
  • Substance Use and Disorder Treatment
  • Autism Disorders
  • Public and Tribal Health Human Services

DrCloud EHR Features

Some of the key features offered by DrCloud software are mentioned below:

  • e-Prescribing

Effortlessly manage orders and medications with DrCloud EHR's e-prescribing feature, ensuring quick and efficient control. The interface includes single sign-on for a unified experience, providing comprehensive capabilities for prescribing controlled substances (EPCS) and access to the prescription drug monitoring program (PDMP) reporting, streamlining your practice.

  • Appointment Scheduling

Integrate DrCloud seamlessly into clinical workflows with the calendar and scheduling module, revolutionizing scheduling for enhanced productivity. Easily manage your schedule with support for scheduled appointments and ad hoc care documentation. The intuitive scheduler promotes staff collaboration and coordination, offering built-in reports that provide valuable insights into practice metrics.

  • Referral and Intake Management

This module offers configurable referral capabilities, capturing essential information such as insurance details and eligibility checks for new and existing client referrals. It seamlessly integrates referral tracking with pre-admission and admission movements, providing tools for managing waitlists, bed management, leave of absence, and scheduling care within one comprehensive record.

  • Telehealth

Users can access comprehensive patient charts during telehealth sessions, ensuring a HIPAA-compliant solution for safely sharing multimedia patient health information with remote specialists. DrCloud EHR telehealth streamlines session setup and provides access to the complete patient chart, keeping you connected with your patients and optimizing clinical workflows for a more efficient and patient-focused healthcare experience.

  • Patient Portal

The patient portal serves as a dynamic interface that facilitates seamless interaction between healthcare providers and their patients. Offering secure access to health information, patients can log in to the portal to review their medical records, including lab results, medications, and treatment plans. Moreover, it also helps users in requesting appointments and processing credit card payments.

  • Document Management

This feature is a comprehensive solution for efficiently organizing, storing and retrieving patient-related documents. With a centralized repository, healthcare providers can store various documents, including medical histories, user-defined forms, and insurance information. This centralized approach simplifies record-keeping and ensures easy access to essential information.

Is DrCloud EHR Right For You?

DrCloud EHR offers customizable workflows and comprehensive features to enhance your practice's outcomes and increase profitability. The software caters to various specialties, including mental and behavioral health, autism, children and family services, and public health.

Furthermore, it is certified for Stage 2 Meaningful Use and compliant with Section 508 standards. The software has secured three certifications: ONC Certified HIT in 2015, Preferred Vendor, and the SureScripts White Coat of Quality in 2021.

Still not sure if DrCloud EHR is suitable for your practice? Contact us at (315) 215-3447, and we will help you make an informed decision.

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Download EMR/EHR Selection Template

DrCloud EHR Pros & Cons

PROS

CONS

  • The software offers great customer service 
  • There is a slight learning curve for advanced features, according to some reviews 
  • Videoconferencing with the telehealth module  
  • The system lags sometimes due to glitches 
  • User-friendly consumer portal to streamline communication  
  • Intuitive interface for easy navigation 

DrCloud EHR Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Frequently Asked Questions

How much does DrCloud EHR cost?

DrCloud EHR's pricing depends on your practice's size and requirements. Contact us today for a customized quote that fits your needs!

Is DrCloud EHR cloud-based?

Yes, DrCloud EHR is cloud-based.

What are the main features of DrCloud EHR?

DrCloud's primary features include clinical and patient engagement tools, revenue cycle management, reports and dashboards, and practice management.

What does the DrCloud consumer portal do?

The DrCloud consumer portal enables two-way communication, encompassing pre-admit documentation, chart reviews, signing releases, appointment requests, and facilitating credit card payments.

What level of support does DrCloud EHR offer?

DrCloud EHR provides multiple support options, including a knowledge base, FAQs, help-desk tickets, email and phone. The customer support team is quite responsive.

Who are the main users of DrCloud EHR?

Mental and behavioral health practices, CCBHCs, tribal and public healthcare organizations, and children and family service specialties can use DrCloud EHR.

DrCloud EHR Reviews

Overall Rating

4 Reviews

Excellent
25%
Good
50%
Average
0%
Poor
0%
Terrible
25%
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andrew D.
Hospital and HealthcCare
51-100 Employees
May 2023
Pages crawl with enormous delays
May 2023
Pages crawl with enormous delays
andrew D.
Hospital and HealthcCare
51-100 Employees

Pros thumbs-up

To be upfront and speaking only for myself rather than on behalf of my agency, there really isn't a single thing I like about this program.

Cons thumbs-up

Honestly, where do I even begin? Pages crawl with enormous delays that feel like dial-up from the '90s and because of that sluggishness I'm constantly waiting for screens to render. The graphical user interface is a mess and hard to navigate and to make matters worse there are absurd pop-ups , for example one that warns you clicking "edit" may alter your inputs , which interrupts workflow and adds confusion. Time entry is inconsistent across the app, with some fields dem anding 24-hour format while others expect 12-hour and that mismatch has already caused mistakes. When I print encounters the layout is poorly formatted, cluttered and frankly unprofessional, making the documents hard to read. What's most infuriating, though, is data vanishing mid-entry so that I have to retype values multiple times and sometimes the only clue is that the encounter won't let me close it; it's maddening. I've used this software for three weeks now and my reaction hasn't softened , I hate it, hate it, hate it.

Dr. Serene
Medical Practice
11-50 Employees Employees
February 2023
An excellent document management solution overall.
February 2023
An excellent document management solution overall.
Dr. Serene
Medical Practice
11-50 Employees Employees

Pros thumbs-up

Both my full-time and part-time employees I frequently use Dr Cloud EMR. They can now work together using DrCloud to document the patient care provided, follow-ups, billing, and run the reports I require. It also has great customer service. They helped us turn all of our paper forms that we already had into digital ones.

Cons thumbs-up

They update regularly, which is a good thing. But the updates are usually pushed on Sundays with no prior intimation. This creates a mess on Mondays when we come back to the office. Also, the system needs to be more intuitive to save time.

Maris J.
Mental Health Care
50+ Employees
May 2018
Comprehensive and almost entirely customizable
May 2018
Comprehensive and almost entirely customizable
Maris J.
Mental Health Care
50+ Employees

Pros thumbs-up

While using this platform, I've found it to be very comprehensive and almost entirely customizable and even though customer support is outsourced, they are quite attentive and generally get back to me within an hour; moreover, because their operations are on the West Coast, I can call late at night from the East Coast without issue.

Cons thumbs-up

I've noticed the interface can be unintuitive at times and there's a recurring pattern where new updates are pushed on Sundays without informing customers beforeh and, leaving me surprised by changes.

Chuck C.
Mental Health Care
50+ Employees
August 2015
Responsive vendor and modern platform
August 2015
Responsive vendor and modern platform
Chuck C.
Mental Health Care
50+ Employees

Pros thumbs-up

We're recent customers running an AODA and mental health clinic and so far I've found the vendor to be very responsive while the platform itself feels modern and flexible; DrCloud seems to underst and our specialty well as we continue to configure the system and prepare for go-live.

Cons thumbs-up

I do worry that because the product is still relatively new to the market, it has a fairly limited installed base, which means fewer live sites and peer experiences for me to reference as we evaluate long-term fit.

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