EchoVantage

EchoVantage Pros & Cons

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

EchoVantage Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Frequently Asked Questions

How much does EchoVantage software cost?

The vendor does not mention any pricing details on its official website. However, you can still get a customized pricing plan by clicking on the "Get Pricing" option.

Is EchoVantage Software cloud-based?

Yes, EchoVantage software is a cloud-based EHR system.

What are the main features of EchoVantage software?

The main features of EchoVantage software include revenue cycle management, billing reports, e-prescribing, client management, and business intelligence.

What level of support does EchoVantage software have?

EchoVantage software offers several support options, such as email, a help desk, FAQs, forums, a knowledge base, 24/7 live contact support, chat, and phone support.

Who are the main users of EchoVantage software?

The main users of EchoVantage software include Intellectual and Development Disabilities (I/DD) services, mental health clinicians, drug and alcohol centers, small and large community behavioral health agencies, EHR administration, crisis intervention and prevention departments, families, and communities, foster care, and residential care.

EchoVantage Reviews

Overall Rating

20 Reviews

Excellent
50%
Good
40%
Average
10%
Poor
0%
Terrible
0%
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Lisa H.
Mental Health Care
101-500 Employees
December 2023
Flexible and highly customizable platform
December 2023
Flexible and highly customizable platform
Lisa H.
Mental Health Care
101-500 Employees

Pros thumbs-up

I've found EchoVantage to be very flexible and highly customizable, offering excellent back-end access that lets me tweak workflows and data as needed, the system isn't overly complex to pick up since the layout and user interface are simple for staff and can be learned quickly and because it's specifically geared toward mental health services it's best suited for that sort of clinical documentation, while also doubling as a billing system which I find very helpful.

Cons thumbs-up

In my experience, while Echo offers a lot of functionality right out of the box, you really get the most value when you have a dedicated person or a small team who can design and maintain custom forms and reports, I've noticed that even the so-called standard reports often demand back-end access and a fair bit of scripting knowledge to interpret the data correctly and depending on how complex your operations are the support from Echo/Therapy Brands can feel limited in scope so I've had to rely on other agencies using the product or internal expertise as better resources to solve tricky reporting and customization needs.

Joell K.
Mental Health Care
50+ Employees
November 2023
Long-needed improvements finally arriving
November 2023
Long-needed improvements finally arriving
Joell K.
Mental Health Care
50+ Employees

Pros thumbs-up

Since Therapy Brands acquired Echo Vantage, I've noticed many of the long-needed improvements that had been overdue for quite some time finally being put into place, they've conducted extensive trainings for staff and very recently went live with a community support portal which is where confidentiality becomes especially crucial and on the whole I feel these updates are a positive step forward.

Cons thumbs-up

Occasionally responses to my inquiries took longer than I would have liked but I realize that's a result of the recent takeover, onboarding of new and ongoing training efforts so I'm patient while they get everything sorted.

abby s.
Mental Health Care
101-500 Employees
May 2022
Impressive timeline and premade forms
May 2022
Impressive timeline and premade forms
abby s.
Mental Health Care
101-500 Employees

Pros thumbs-up

I'm really impressed by the timeline feature and I also appreciate how many premade forms are available, while their onboarding and development support has been consistently great and easy to work with.

Cons thumbs-up

Regarding the treatment plans, I don't feel they're very flexible or well-designed and I find the options offered to be somewhat limited when it comes to customization and real-world workflows.