eClinicalWorks EMR Software

What Is eClinicalWorks EMR? 

Overview  

eClinicalWorks software is an information solution providing electronic health records (EHR) for medical practices. It is designed to help healthcare providers manage patient records, schedule appointments, and document visits to enhance efficiency and improve patient outcomes. eClinicalWorks EMR software offers various features, including a patient portal, revenue cycle management, population health management, appointment reminders, telehealth, medical billing, e-prescriptions and interoperability. 

What Is eClinicalWorks EMR Best For? 

eClinicalWorks EHR software has been widely praised for its revenue cycle management capabilities. The RCM feature automates and optimizes the financial aspects of healthcare practices. From streamlined claim submissions to efficient payment reconciliation, the RCM tools minimize errors and expedite reimbursement. Healthcare providers gain valuable insights into financial performance, supporting data-driven decision-making for improved fiscal efficiency. 

eClinicalWorks EMR Pricing 

The software offers three models. They are: 

  • EHR - $499/month 
  • EHR and Practice Management - $599/month 
  • Revenue Cycle Management - 2.9% of practice collections 

Request a customized quote for a comprehensive eClinicalWorks cost breakdown based on your practice's requirements. 

Disclaimer: The pricing is subject to change.

eClinicalWorks EMR Integrations 

The EMR software integrates with various third-party apps, including: 

  • Abbott Diagnostics 
  • Google Fit 
  • iHealth 
  • Fitbit 
  • Healthwise 
  • Elsevier 
  • ActX 
  • Spher 

How Does eClinicalWorks EMR Work? 

Here's how you can get started with the software: 

  • Access the dashboard after logging in 
  • Create new patient files and input relevant details like patient demographics, medical history, and other clinical data 
  • Simplify medication prescribing through e-prescriptions and link it to individual patient charts 
  • Tailor templates and forms for documenting patient encounters 
  • Automate billing processes, minimize errors and integrate seamlessly with billing systems for efficient claims management 
  • Track practice performance and pinpoint areas for enhancement using comprehensive reporting and analytics 

You can also schedule a free eClinicalWorks demo to view the tool's features. 

Who Is eClinicalWorks EMR For? 

eClinicalWorks is designed to meet the needs of various medical practices, including solo practices, small to medium-sized organizations, and larger healthcare systems. It caters to the following specialties: 

  • Dental 
  • Vision 
  • Behavioral health 
  • Urgent care 

eClinicalWorks EMR Features 

Some key features of the software are as follows: 

  • Patient Portal 

This feature provides a secure online platform for patients to access their health information. Patients can actively participate in their healthcare journey, from medication details to lab results and medical billing. The portal facilitates communication between patients and healthcare providers, providing an informed and collaborative care experience. 

  • Patient Scheduling 

This user-friendly functionality allows practitioners to optimize their schedules and enhances patient experience by facilitating convenient appointment bookings. That results in a more organized and patient-centric approach to healthcare delivery. 

  • Integrated Telehealth 

The telehealth feature enables healthcare providers to conduct virtual consultations, ensuring uninterrupted patient care. Seamlessly integrated into the software, telehealth enhances accessibility for both providers and patients, promoting a flexible and patient-friendly approach to medical consultations. 

  • Reports And Analytics 

eClinicalWorks enables informed decision-making, contributing to the overall effectiveness and success of healthcare practices. Healthcare providers can access real-time reports with customizable filtering options. This functionality provides valuable insights into the performance of the medical practice. Key metrics, such as claims processing, acceptance rates, denial rates, and reimbursement times, are readily available. 

  • Population Health Management 

Within eClinicalWorks, tools empower providers to monitor and oversee the health of patient populations. This involves identifying trends, assessing risk factors, and implementing targeted interventions. The platform facilitates seamless access and updates to patient information, covering demographics, medical history, allergies, medications, and lab results. 

Is eClinicalWorks EMR Right For You? 

eClinicalWorks EMR is a versatile solution tailored to the distinctive requirements of healthcare practices. It offers cloud-based and on-premise versions and has gained popularity among doctors, clinicians, and practice managers seeking seamless practice management and user-friendly features. 

eClinicalWorks reviews commend its overall functionality and comprehensive tools, highlighting the ease of note-taking, data auto-population, medical billing coding, and management of messaging and e-prescriptions. As an ONC-certified software, it ensures security of your practice data. 

Still not sure whether eClinicalWorks is the right fit for your practice? Contact us at (315) 215-3447, and our support team will help you make an informed decision. 

eClinicalWorks EMR Pricing Plans

  • EHR Only
  • EHR with
    Practice Management
  • RCM as a Service
$
449 / month
$
599 / month
2.9%
of practice collections
EHR only features
EHR only features, plus
EHR with Practice Management features, plus
  • Electronic Medical Record (EMR)
  • eClinicalMobile ®
  • eClinicalWorks P2P ™
  • Patient Portal
  • eClinicalMessenger ®
  • Document Management
  • Referral Management
  • Meaningful use Dashboards
  • eBO View (reporting)
  • Registry Reporting
  • ePrescribing and Formulary Checking
  • 24x7 Support
  • Maintenance
  • Cloud Hosting
  • Disaster Recovery
  • Unlimited Free Webinars/Videos
  • Practice Management (PM)
  • Billing Implementation Services
  • Claim creation and processing
  • Denial and rejection management
  • Appeals at all levels
  • Preventative claim edits
  • Clear visibility into your A/R
  • Billing rules

Disclaimer: The pricing is subject to change.

PROS

CONS

  • User-friendly and intuitive interface 
  • Customer support can be streamlined to offer solutions quicker 
  • Helps physicians in managing patient accounts 
  • Patient engagement tools might slow down due to large workloads, according to some eClinicalWorks reviews 
  • Providers can request prescription refills using an integrated system 
  • Review patient histories, diagnostic tests and lab results with different views 

eClinicalWorks EMR Software Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Today's most popular FAQs

Can eClinicalWorks telemedicine solution be used with any EHR system?

Yes, the eClinicalWorks healow telemedicine solution works perfectly alongside any EHR system.

Does eClinicalWorks EHR software support mobile devices?

Yes, eClinicalWorks EHR software can be accessed via mobile.

Does eClinicalWorks support e-prescribing? If yes, is there an additional cost to it?

Yes, eClinicalWorks supports e-prescribing, and there is no additional cost. The cost is included in the per-provider monthly fee

Is eClinicalWorks certified?

Yes, eClinicalWorks is 2015 CEHRT.

Is eClinicalWorks specialty-specific?

Yes, eClinicalWorks includes features and templates customized for more than 50 specialties.

Is eCW compatible with MAC?

Yes, eCW software is compatible with MAC devices.

What are the main features of eClinicalWorks software?

The main features of eClinicalWorks software include scheduling, reporting, billing services, electronic prescribing, population health care and interoperability.

What level of support does eClinicalWorks EMR offer?

eClinicalWorks electronic medical records (EMR) and practice management software provide support via phone, email, live chat and a support portal.

eClinicalWorks EMR Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

eClinicalWorks EMR Software reviews

Overall Rating

241 Reviews

Excellent
20%
Good
15%
Average
15%
Poor
30%
Terrible
20%

Maya

Hospital & Health Care,

11-50 employees

October 2023

They dont follow the signed contract

October 2023

They dont follow the signed contract

Maya

Hospital & Health Care,

11-50 employees

Pros thumbs-up

The EHR itself is acceptable once we grasped navigation, but the technical support experience outweighs its merits.

Cons thumbs-up

Frustrating tech support with untrained staff based in India, some with challenging accents. Inability to call them directly, separate cases for connected issues, inconvenient callbacks, leading to an overall exhausting experience.

Justin

Medical Practice

2-10 employees

August 2023

Great Difficulties Discontinuing Service

August 2023

Great Difficulties Discontinuing Service

Justin

Medical Practice

2-10 employees

Pros thumbs-up

The EMR is functional and somewhat intuitive, contributing to increased productivity.

Cons thumbs-up

Trying to cancel the service has been an incredibly frustrating experience. Despite clear records of cancellation attempts, the company continues to bill me erroneously. Misinformation and fraudulent billing practices have made the process of disconnecting from the service a nightmare.

Allyna

Mental Health Care

51-200 employees

August 2023

Worst EMR I've Ever Used

August 2023

Worst EMR I've Ever Used

Allyna

Mental Health Care

51-200 employees

Pros thumbs-up

There are absolutely no advantages to using this EMR. It lacks any form of efficiency and offers no benefits whatsoever.

Cons thumbs-up

This EMR is extremely antiquated and challenging to navigate. It disrupts patient care due to its inefficiency and sluggishness. Finding even basic features requires excessive clicks, making it a cumbersome experience.

Jarrod

Medical Practice

2-10 employees

August 2023

No user friendly

August 2023

No user friendly

Jarrod

Medical Practice

2-10 employees

Pros thumbs-up

The software provides intuitive diagnosis capturing, and it experiences minimal downtime for maintenance.

Cons thumbs-up

Unfortunately, most aspects of the software are problematic. Customer service is notably poor, with all support now outsourced to foreign countries.

Allyna

Mental Health Care

51-200 employees

August 2023

Worst EMR ive ever used

August 2023

Worst EMR ive ever used

Allyna

Mental Health Care

51-200 employees

Pros thumbs-up

I find no benefits with this EMR it lacks efficiency.

Cons thumbs-up

The EMR is antiquated and challenging to navigate, often disrupting patient care due to its inefficiency. It operates slowly and requires numerous clicks to access basic information.

Jarrod

Medical Practice,

2-10 employees

August 2023

No user friendly

August 2023

No user friendly

Jarrod

Medical Practice,

2-10 employees

Pros thumbs-up

The approach seems to be "here's your software, learn to use and customize it, and good luck when problems arise."

Cons thumbs-up

Atrocious customer service outsourced to foreign countries, resulting in constant issues with various features and no resolution in sight.

Brandy

Health, Wellness and Fitness,

2-10 employees

July 2023

Don't Fall For The Small Praacice Scheme

July 2023

Don't Fall For The Small Praacice Scheme

Brandy

Health, Wellness and Fitness,

2-10 employees

Pros thumbs-up

Currently, there are no issues, but the last three months have been challenging.

Cons thumbs-up

Ongoing problems with telehealth, patient confirmations, encounters, and more, with no fixes provided.

Amber

Hospital & Health Care,

2-10 employees

May 2023

Hated CareTracker love ECW

May 2023

Hated CareTracker love ECW

Amber

Hospital & Health Care,

2-10 employees

Pros thumbs-up

It's easy to use, and we're pleased with the switch.

Cons thumbs-up

No issues with the switch to ECW, a good fit for the practice.

James

Medical Practice,

1001-5000 employees

May 2023

review

May 2023

review

James

Medical Practice,

1001-5000 employees

Pros thumbs-up

User-friendly for all users, making it easy to navigate.

Cons thumbs-up

Excessive clicking required for navigation.

serge

Health, Wellness and Fitness,

10000+ employees

March 2023

eCW benefits and quirks

March 2023

eCW benefits and quirks

serge

Health, Wellness and Fitness,

10000+ employees

Pros thumbs-up

Helpful for ordering labs, imaging, and connecting to diagnoses. The ICD-10 generator and notes section aid in documenting onset and workup.

Cons thumbs-up

Physical exam and review of systems not easily built from scratch; template-driven system with layout and appearance changes causing functionality issues. Frequent updates create new problems, manual handling of quality measures and health maintenance, and program freezing.