eClinicalWorks EMR Software

eClinicalWorks emr software is an award-winning integrated electronic health record and practice management (PM) solution that provides technology throughout the process of patient care delivery. With a growing network of more than 850,000 medical professionals worldwide and 130,000 physicians across the US, eClinicalWorks is a leading provider of innovative solutions for different healthcare settings. The company provides both cloud-based and on-premise solutions to urgent care facilities, ambulatory practices, hospitals, ACOs, and 50+ specialties.

The vendor offers a free data transfer/conversion policy to support the transition from legacy EHR system to eClinicalWorks EHR solution. It provides on-site training and initial implementation services at no additional charges for 1-9 physician practices. Besides, eClinicalWorks includes an RCM solution that is priced reasonably at 20% of monthly collected payments with no additional start-up costs.

eClinicalWorks V11, which is the latest software update, guarantees advanced patient safety and physicians’ access to Eva, a virtual assistant designed to help physicians compare progress notes, and recall patient histories. It also supports interoperability and credit card payment with a card on file to improve care coordination. Users can access the EHR system for PC and MAC using a web browser on iPad or smartphone.  

The platform is additionally one of the first EHR vendors to deploy an opioid abuse service to help physicians estimate patient risk and recommend alternative medications. eClinicalWorks aims to help healthcare providers in adjusting to treatment protocols to prevent opioid abuse and ensure safety in prescribing controlled substances.

eClinicalWorks Pricing: The price plan for the vendor starts at $499.00 per month per user.

CEHRT: 2015.

Free Trial: Yes.

Support: It offers support via live customer support representatives available round the clock

Awards: eClinicalWorks has won 2 “Best in KLAS” awards and over 19 of its customers have received the prestigious HIMSS Davies Award for excellence in implementing Electronic Health Records.

eClinicalWorks Pros:

● The company has nine data centers that are strategically on the eClinicalWorks Grid cloud to ensure instant access to user information.

● eClinicalWorks patient engagement app, Healow, supports integration with popular wearables and other fitness apps, allowing users to seamlessly transfer data from these devices to a patient’s health record within Healow.

● Their practice management system offers an inbuilt e-fax server with no additional cost. 

eClinicalWorks Cons:

● The company was involved in a false claim act lawsuit in 2017 and had to settle with the DOJ for it. eClinicalWorks now conduct regular independent software quality reviews for the next five years and submits the recommendations and details to the government.