ECLIPSE EHR Reviews

Overall Rating

36 Reviews

Excellent
50%
Good
44%
Average
6%
Poor
0%
Terrible
0%
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Kaitlyn
TUI
100-499 Employees
January 2025
Satisfactory.
January 2025
Satisfactory.
Kaitlyn
TUI
100-499 Employees

Pros thumbs-up

It's easy to use and to train new workers. For the price, the production is excellent. Customer support is still excellent, and the software seems to run smoothly. Training videos are also a big bonus.

Cons thumbs-down

The design for texting and emailing is difficult to use. Sending messages and emails to patients is more hassle than it's worth.

Stanley
White Light Chiropractic Center
50-99 Employees
February 2023
Highly Recommended.
February 2023
Highly Recommended.
Stanley
White Light Chiropractic Center
50-99 Employees

Pros thumbs-up

We've been using this software for years and enjoy how easy it is to use and educate new employees on it.

Cons thumbs-down

There is often a wait for tech help, but they still respond quickly and treat us with respect.

Dr. Roger
Aarrow Straight Chiropractic
10-49 Employees
January 2023
Nice Utility.
January 2023
Nice Utility.
Dr. Roger
Aarrow Straight Chiropractic
10-49 Employees

Pros thumbs-up

Eclipse's office management software has always been easy to use and understand. When supporting me, the support team has gone over and beyond to ensure that I am pleased with their assistance.

Cons thumbs-down

It is a little complicated. The Eclipse support team has made learning so easy and straightforward, even though I am someone who is not so familiar with computers. The "holding of my back" on Saturday afternoons to help me learn the awesome possibilities and capabilities of the app was very helpful to me.

Jean
Midlands Health Center
100-499 Employees
December 2022
User-Friendly.
December 2022
User-Friendly.
Jean
Midlands Health Center
100-499 Employees

Pros thumbs-up

It has sound logic that makes it simple for consumers to use the features. For all monitoring purposes, there is reporting. We've been using Eclipse for around 5 years and consider it to be both user-friendly and complex.

Cons thumbs-down

None.

Joesph
Diana Chiropractic Center PC
2-9 Employees
November 2022
Satisfied customer.
November 2022
Satisfied customer.
Joesph
Diana Chiropractic Center PC
2-9 Employees

Pros thumbs-up

Software flexibility and the freedom to run the reports The hours of service and provision of assistance are very welcoming.

Cons thumbs-down

As of this writing, I can think of just a few drawbacks to this program. One feature I'd like to see is that it's only on the iPad.

Elizabeth
Smith Family Chiropractic
2-9 Employees
October 2022
Helpful functions.
October 2022
Helpful functions.
Elizabeth
Smith Family Chiropractic
2-9 Employees

Pros thumbs-up

Data entry is simple to master. We've had this product for quite some time now, and we're still growing with it. At long last, we started using the calendar. Well, we were actually using a paper appointment book until about a year ago, believe it or not. Calendars are amazing.

Cons thumbs-down

There aren't any that come to mind. For anything, having to leave a note when I call will be my only concern. That's just how I've been raised. Any time I dial, I get a callback, and guess what? I get to speak with a real person.

Jace
Sports and Family Chiropractic
10-49 Employees
October 2022
Affordable and Efficient.
October 2022
Affordable and Efficient.
Jace
Sports and Family Chiropractic
10-49 Employees

Pros thumbs-up

Eclipse is very well priced. We've been searching for alternatives for around six months and haven't found anything that comes similar to eclipse's pricing. The software is well-maintained and updated on a regular basis.

Cons thumbs-down

Although certain communication functions, such as email and patient text messages, are theoretically possible, they are too difficult and impractical to be useful.

Dr. Chris
Advanced Spine Rehab Center
10-49 Employees
September 2022
Annual Maintenance.
September 2022
Annual Maintenance.
Dr. Chris
Advanced Spine Rehab Center
10-49 Employees

Pros thumbs-up

This was set up in the office that I bought. While you own the software, it will not function properly until you pay an annual fee. You can easily insert a note until the macros are set up. The findings were satisfactory. Cash procedure and credit card management are integrated.

Cons thumbs-down

My main objection is the cost. I didn't care about the software's payment system either. The macros take a long time to set up. It doesn't sound very natural. Remote backup is an optional feature.

Nicole
Schimke Chiropractic, SC
2-9 Employees
May 2022
Ease of Use.
May 2022
Ease of Use.
Nicole
Schimke Chiropractic, SC
2-9 Employees

Pros thumbs-up

While Eclipse is designed for healthcare clinics, each of us has our own procedures specific to our specialty and our individual offices. Eclipse software, in my opinion, will adapt to the way we run our office. It covers everything from EHR specifications to a regular worklist. If my customer pays at the time of treatment or we are applying to main and secondary insurance on his or her behalf, I have considered the billing part to be second to none over the past 20 years.

Cons thumbs-down

Nothing comes to mind that I will change. The software is constantly evolving to keep up with developments in the profession and the billing industry.

Nick
Surfside Chiropractic
2-9 Employees
March 2022
Attractive Interface.
March 2022
Attractive Interface.
Nick
Surfside Chiropractic
2-9 Employees

Pros thumbs-up

It is important to provide customer service that is accessible at all times. Things still come up, and when I have a question, I need an answer right away, and eclipse provides excellent customer service.

Cons thumbs-down

I've discovered that the note-taking feature could use some work. Maybe it's because I haven't spent enough time familiarising myself with this section of the software, but I'm always overwhelmed by it.