ECP EHR

ECP EHR Pros & Cons

PROS

CONS

  • Tuitive interface for seamless navigation
  • Customer support could be improved
  • Tailored care plans templates and daily task lists
  • Learning curve for advanced features, according to some reviews
  • Customizable reports for performance monitoring
  • Allows electronic documentation for medicine intakes

ECP EHR Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Frequently Asked Questions

How much does ECP EHR software cost?

ECP EHR software offers customizable and flexible pricing plans. Click Get Pricing for a personalized cost breakdown now.

Is ECP EHR software cloud-based?

Yes, ECP EHR is cloud-based.

What are the main features of ECP EHR software?

The main features of ECP EHR include billing, eMAR, care charting, assessments, reporting and analytics, and daily task lists.

What level of support does ECP EHR software offer?

The software provides several support options: email, help desk, FAQs, forum, phone Support, and 24/7 customer representative.

Who are the main users of ECP EHR software?

The main users of ECP EHR software include pharmacies, group homes, independent and assisted living, and memory care practices. It can also be used by directors, managers, marketing professionals, and caregivers.

ECP EHR Reviews

Overall Rating

10 Reviews

Excellent
90%
Good
10%
Average
0%
Poor
0%
Terrible
0%
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Brigitte
Hospital & Health Care
51-200 Empolyee Employees
March 2023
ECP Review
March 2023
ECP Review
Brigitte
Hospital & Health Care
51-200 Empolyee Employees

Pros thumbs-up

I find the accessibility to recent notes and training materials extremely helpful for my specific needs

Cons thumbs-up

ECP has adequately met my current requirements, and I consider it to be user-friendly.

Steve
Hospital & Health Care
11-50 Empolyee Employees
March 2023
ECP Assisted Living Management and MAR
March 2023
ECP Assisted Living Management and MAR
Steve
Hospital & Health Care
11-50 Empolyee Employees

Pros thumbs-up

Compared to other systems that primarily focus on accounting or billing, ECP places a strong emphasis on client care and ease of use. We initially began with MARS, and ECP made the transition seamless. Caregivers quickly adapted to creating incident reports and observations, which are essential for tracking care notes and changes in conditions. ECP's user-friendly interface makes documentation both easy and enjoyable. Furthermore, the system consistently exceeds my expectations by addressing ideas and improvements before I even suggest them. The support team is knowledgeable, polite, and provides direct and accurate answers to any queries.

Cons thumbs-up

The main challenge I encountered was the difference in language and definitions used by ECP compared to our own internal terms. However, ECP was proactive in providing satisfactory explanations and establishing universally acceptable terms. I have learned to refer to "notes" as "observations" and "COC" as "change of conditions."

Mandi
Hospital & Health Care
10000+ employees Employees
February 2023
Comprehensive and easy to use!!
February 2023
Comprehensive and easy to use!!
Mandi
Hospital & Health Care
10000+ employees Employees

Pros thumbs-up

The user-friendliness of this product is outstanding, catering to both healthcare professionals and novices. It simplifies the retrieval of resident information, enables statistical data collection for doctor visits, facilitates caregiver task scheduling, and monitors medication administration details effectively.

Cons thumbs-up

Due to inadequate training from my organization, it took some time to iron out initial difficulties. Additionally, I am not particularly fond of the fact that other individuals can easily access the same information, but this can be mitigated by proper access control measures.

Kelly
Hospital & Health Care
11-50 Empolyees Employees
February 2023
Amazing product
February 2023
Amazing product
Kelly
Hospital & Health Care
11-50 Empolyees Employees

Pros thumbs-up

The training assistance provided was excellent, and the abundance of resources within ECP is truly remarkable. It offers an incredible array of functionalities to support our daily operations.

Cons thumbs-up

The only minor drawback I experienced was the overwhelming amount of information provided at once. It would be beneficial if the trainers offered more guidance on prioritizing and tackling tasks in a structured manner. Although regular training sessions were provided, I believe extended support over a longer period would ensure everyone remains on track and fully utilizes the system's capabilities.

Cathy
Hospital & Health Care
11-50 Empolyees Employees
February 2023
ECP Customer Service
February 2023
ECP Customer Service
Cathy
Hospital & Health Care
11-50 Empolyees Employees

Pros thumbs-up

ECP's user-friendly interface ensures that even individuals without prior experience in the healthcare industry can navigate the system effortlessly. It streamlines essential functions such as resident information retrieval, vital statistics tracking, caregiver task scheduling, and medication management. The customer service team is highly responsive, willing to research and educate users, and provides effective guidance to resolve any issues.

Cons thumbs-up

Currently, there are no features within ECP that we dislike. We have found the system to be comprehensive and suitable for our needs.

Micah
Medical Practice
201-500 Empolyees Employees
February 2023
ECP Rocks!
February 2023
ECP Rocks!
Micah
Medical Practice
201-500 Empolyees Employees

Pros thumbs-up

I find ECP to be incredibly user-friendly, and on the rare occasion I encountered an issue, the IT support team promptly provided a simple and efficient solution.

Cons thumbs-up

Honestly, I cannot think of any downsides. I believe this software excels in every aspect.

DeAnna
Hospital & Health Care
201-500 Empolyee Employees
January 2023
Training, updates, customer service
January 2023
Training, updates, customer service
DeAnna
Hospital & Health Care
201-500 Empolyee Employees

Pros thumbs-up

We rely on ECP for various tasks such as eMAR, care plans, psych meds, charting, and more. The program's user-friendly interface and outstanding customer support have been instrumental in our operations. The support team consistently guides me through any areas I need help with.

Cons thumbs-up

It would be beneficial to have a 'search' option for training resources. At times, I spend 10 minutes or more searching for specific information. Having a search function would greatly enhance the training experience by providing relevant options based on the entered keywords.

Cynthia
Hospital & Health Care
501-1000 Empolyees Employees
January 2023
Wonderful System
January 2023
Wonderful System
Cynthia
Hospital & Health Care
501-1000 Empolyees Employees

Pros thumbs-up

This system is truly remarkable for all auditing purposes, whether it's for our internal company needs or complying with government agencies. The overall ease of use and exceptional documentation of services provided are particularly commendable.

Cons thumbs-up

One area that could be improved is the ability to create specific reports tailored to our company's requirements.

Chekeshia
Hospital & Health Care
51-200 Empolyees Employees
January 2023
User Friendly
January 2023
User Friendly
Chekeshia
Hospital & Health Care
51-200 Empolyees Employees

Pros thumbs-up

I've had a great experience with ECP thus far. The software's user-friendliness is exceptional, especially considering that I am not the most adept at learning new systems. ECP has proven to be the easiest system to navigate, and the help desk support has been fantastic. [Sensitive content hidden] has been an amazing resource.

Cons thumbs-up

Comparatively, the previous system we used for med pass was easier to navigate. For example, once medication was provided for a resident, the corresponding face on the Home Screen would disappear or appear grayed out, which was a helpful visual cue.

Lisa
Health, Wellness and Fitness
51-200 Employees Employees
January 2023
Technical support and follow up
January 2023
Technical support and follow up
Lisa
Health, Wellness and Fitness
51-200 Employees Employees

Pros thumbs-up

Now that ECP LEADS has been adjusted, it has become incredibly easy to use. Its user-friendly interface and feature set have greatly contributed to our team's support and follow-up efforts in sales and marketing.

Cons thumbs-up

One drawback was the system frequently logging me out. However, the technical support team promptly responded to my issue and resolved it swiftly.