TenEleven Software

What Is TenEleven EHR?

Overview

TenEleven EHR, now part of Therapy Brands, is an electronic health record and practice management solution to assist mental and behavioral health practices. With an intuitive interface, the platform offers a range of solutions to streamline administrative tasks, manage patient data, and enhance overall practice efficiency. TenEleven software offers medication-assisted therapy (MAT), e-prescribing, billing, clinical templates, reporting, lab orders, bed management, scheduling and a patient portal.  

What Is TenEleven EHR Best For?

TenEleven software offers customizable templates for healthcare providers to optimize clinical workflows. This functionality allows mental health and substance use treatment providers to create electronic forms and templates that align with their specific clinical processes. These dynamic forms streamline data entry, making it easier to capture and access essential patient information, treatment plans, and progress notes.   

TenEleven EHR Pricing  

TenEleven EHR cost varies based on the size, type and requirements of an organization. You can check out the latest pricing options the software offers by contacting us.

TenEleven EHR Integrations 

The software supports third-party integrations with the following:  

  • Quest  
  • LabCorp  
  • LifePoint  

How Does TenEleven EHR Work?  

Here’s how you can navigate the dashboard after logging in: 

  • Access patient records to review demographic details, visit history, and notes  
  • Document patient visits using templates and forms 
  • Create prescriptions and check for drug doses seamlessly with eCR integration  
  • Utilize the patient portal to view electronic lab orders and result retrieval  
  • Handle claims submission and billing management through the integrated RCM solution
  • Manage bed reservations and appointments for increased revenue  
  • Monitor medication adherence for optimal results with the MAT  
  • Access analytical and reporting tools for tracking key performance indicators 

You can also schedule a TenEleven EHR demo to familiarize yourself with the tool's capabilities.    

Who Is TenEleven EHR For?  

TenEleven EHR is a versatile solution suitable for enterprise-level practices. The software can be used by:  

  • Chemical health providers
  • Mental and behavioral health practices
  • Substance abuse treatment centers
  • Home and community-based services
  • Human services agencies

TenEleven EHR Features  

The following are some of the features of TenEleven software:  

  • Medication Assisted Therapy (MAT)  

Medication Assisted Therapy is a crucial aspect of behavioral healthcare. It allows providers to effectively manage patients undergoing MAT for substance use disorders. This feature streamlines the prescription and medication monitoring, ensuring adherence to treatment plans.    

  • Client Portal

With the user-friendly client portal, patients can access their records, appointment schedules, and educational materials. This not only empowers patients by giving them a sense of ownership over their healthcare but also reduces administrative burdens on staff. Secure communication through the portal fosters a collaborative approach to treatment.  

  • Billing and RCM (Revenue Cycle Management)  

Providers can efficiently manage billing, claims, and payments within the system. This streamlines the financial aspect of the practice, reducing errors and speeding up reimbursements. By integrating financial data with clinical records, the software ensures that all aspects of the patient's care are seamlessly connected.  

  • BI Analytics & Custom Reporting  

The BI analytics and reports allow providers to gain valuable insights into their practice's performance. With the ability to generate custom reports, practices can track Key Performance Indicators (KPIs), patient outcomes, and compliance with ease. These insights enable data-driven decision-making, helping providers continually improve the quality of care.   

  • E-Prescribe  

This feature streamlines the prescription process by allowing providers to electronically send prescriptions to pharmacies. This reduces errors associated with manual prescriptions, enhances patient safety, and improves medication adherence.   

  • Bed Management  

Bed management is a unique feature that caters to residential or inpatient treatment facilities. It assists in efficiently managing bed availability, patient placements, and tracking occupancy. This ensures that resources are optimally allocated and patients receive the care they need promptly.  

  • Patient Scheduling  

The scheduling module simplifies the appointment management process. Providers can efficiently schedule and reschedule patient visits, reducing scheduling conflicts and no-shows. With integrated calendars, providers can manage their appointments seamlessly, ensuring patients receive timely and consistent care.  

Is TenEleven EHR Right For You?

If you're a mental or behavioral health professional seeking a feature-rich EHR system, TenEleven could be the ideal solution. Tailored for chemical providers, substance abuse treatment, and drug rehabilitation, it offers customized templates, workflows, and more. It also provides integrated practice management and RCM services, streamlining your clinical performance, patient management, and practice workflow, all within a single platform.   

TenEleven EHR holds ONC certification, incorporating strong security measures to protect your data. Additionally, its adaptable, web-based platform is designed to accommodate the expansion of your practice as it evolves.   

Still unsure whether TenEleven EHR is the right choice for your practice? Feel free to contact us at (315) 215-3447, and we will gladly address your concerns.  

TenEleven EHR Pricing Plans   

TenEleven software pricing is tailored to suit the specific needs of each organization.  

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

TenEleven Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Does TenEleven support mobile devices?

Yes, TenEleven software can be accessed via mobile.

How does TenEleven EHR help health systems?

TenEleven EHR software can help your behavioral health practice in optimizing its business process. The tool helps in managing medication administration records, scheduling, billing, reporting, prescription services, and forms.

What Languages does TenEleven Software Support?

TenEleven supports the English language.

What level of support does TenEleven offer?

TenEleven EHR provides a knowledge base in addition to email, chat, and phone support.

Who are the typical users of TenEleven Software?

TenEleven electronic clinical record (eCR) is specifically designed to cater to the needs of outpatient services, inpatient services, mental health and behavioral health agencies and substance abuse treatment centers.

TenEleven Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

TenEleven Software reviews

Overall Rating

18 Reviews

Excellent
39%
Good
39%
Average
22%
Poor
0%
Terrible
0%

Anonymous

N/A

501-1,000 employees

April 2021

TenEleven is easy to use and complies with business process. the chart is easily constructed

April 2021

TenEleven is easy to use and complies with business process. the chart is easily constructed

Anonymous

N/A

501-1,000 employees

Pros thumbs-up

This product has everything I need all in one place. I appreciate how it keeps evolving and stays compliant with state regulations, making it easier for me to stay on track.

Cons thumbs-up

the software may experience slowdowns due to connectivity issues. Overall, the speed is moderate, but it could be faster, especially in high-paced environments. It lacks a user guide and manual.

Dolores

Non-Profit Organization Management

51-200 employees

September 2017

The process from the beginning has been easy and the support has always been tuned in to our needs

September 2017

The process from the beginning has been easy and the support has always been tuned in to our needs

Dolores

Non-Profit Organization Management

51-200 employees

Pros thumbs-up

I find it incredibly user friendly and it meets all our needs for tracking client information. Setting it up is a breeze, and any troubleshooting is easily handled. The support team is extremely helpful and persistent until the issue is resolved.

Cons thumbs-up

It would be beneficial to improve the speed of generating reports for quick access to information. We did appreciate more specific reports tailored to our program management needs.

Maryelizabeth

N/A

N/A

September 2017

10e11 Staff have been great. I believe they care about their customers and their needs.

September 2017

10e11 Staff have been great. I believe they care about their customers and their needs.

Maryelizabeth

N/A

N/A

Pros thumbs-up

I am really pleased that 10e11 is based in NY State, ensuring they are up to date with our regulatory requirements. The simplicity of the product is great. I feel like the staff at 10e11 are constantly improving the software, not just to meet requirements but because they genuinely listen to their customers.

Cons thumbs-up

While the product works well for outpatient settings, our Detox and IP Units struggle due to their complex medical requirements. Physicians and nurses seek a more streamlined approach to managing patients, preferably through a physician/nursing console.

Nina

Hospital & Health Care

51-200 employees

September 2017

Replies to questions are not always prompt & good customer service is hit or miss.

September 2017

Replies to questions are not always prompt & good customer service is hit or miss.

Nina

Hospital & Health Care

51-200 employees

Pros thumbs-up

I have been discovering some shortcuts on my own, but a user manual would definitely be beneficial.

Cons thumbs-up

Compared to other software, the interface looks outdated and lacks visual appeal. It frequently experiences glitches, and finding reports can be challenging, especially after unannounced updates.

Dawn

Financial Services

201-500 employees

September 2017

I am a Billing Specialist and use the software to bill record payments and run reports.

September 2017

I am a Billing Specialist and use the software to bill record payments and run reports.

Dawn

Financial Services

201-500 employees

Pros thumbs-up

Compared to other software I have used, this one is much more user friendly, especially when it comes to posting payments.

Cons thumbs-up

The reliability of reports is questionable and handling payments is not up to standard. Billing for inpatient services faces issues where essential claim details like authorizations, discharge, and intake information are missing. Manual entry is often required for paper claims.

Katelyne

Hospital & Health Care

51-200 employees

September 2017

Easy to learn. Recent functionalities were implemented that work great for our company.

September 2017

Easy to learn. Recent functionalities were implemented that work great for our company.

Katelyne

Hospital & Health Care

51-200 employees

Pros thumbs-up

They consistently roll out new features and provide ongoing training. Whenever I need support, it is readily available. Learning to use it and navigating through is a breeze.

Cons thumbs-up

Both alerts and reports lack essential data, requiring additional manual effort to obtain necessary information.

Katie

Health, Wellness and Fitness

51-200 employees

September 2017

I've been working with 10e11 for several years and love how responsive they are to me!

September 2017

I've been working with 10e11 for several years and love how responsive they are to me!

Katie

Health, Wellness and Fitness

51-200 employees

Pros thumbs-up

I am impressed by how user friendly this software is! Even new staff members are able to pick it up quickly.

Cons thumbs-up

Many previous concerns have been addressed, thanks to Bob's proactive approach in seeking user and clinician feedback. Incorporating user input has led to positive changes and advancements in the system.

Jennifer

N/A

N/A

August 2017

eCR is a solid software and the vendor is working to optimize and create a great product!

August 2017

eCR is a solid software and the vendor is working to optimize and create a great product!

Jennifer

N/A

N/A

Pros thumbs-up

Using the record is straightforward, and I appreciate the ability to easily switch between patient details, ledger, and charges. The vendor is responsive to our improvement requests.

Cons thumbs-up

Lack of a user guide/manual and hard financial close process are notable drawbacks also software problem resolutions lack detailed documentation for future reference.

Alexandria

Individual & Family Services

2-10 employees

August 2017

Good learning experience, offers insight to both the clinical and administrative parts of ECR

August 2017

Good learning experience, offers insight to both the clinical and administrative parts of ECR

Alexandria

Individual & Family Services

2-10 employees

Pros thumbs-up

The software supports day-to-day tasks efficiently and helps maintain compliance with policies and regulations. Features like the treatment plan buttons and status lists are really helpful, and the support team is always available to assist with troubleshooting.

Cons thumbs-up

Overall, there are few issues with the software. One minor drawback is its reliance on remote desktop access, limiting accessibility from anywhere.

Carl

N/A

N/A

August 2017

We previously had a different EMR and eCR is light years ahead in terms of functionality.

August 2017

We previously had a different EMR and eCR is light years ahead in terms of functionality.

Carl

N/A

N/A

Pros thumbs-up

It is fully integrated and very user friendly. I am especially fond of Power BI.

Cons thumbs-up

Custom feature requests may take longer to implement and there have been challenges with the billing functions, although improvements are underway.