Pros 
I use this EMR on iPad, letting me face patients with their data in front of me. Modmed is likewise ophthalmology specific.
Cons 
The PC version is noticeably harder to use. From my view, the format differs from the iPad version unless recently changed.
Pros
I find ModMed to be an exceptional and user-friendly solution for recording patient come across s and I'm particularly impressed by how creating customizable templates organizes charting so much.
Cons
When we're operating in a clinical setting, outages become a real source of difficulty and frustration because whenever the website goes down, our team is forced to revert to paper-based methods which disrupts workflow.
Pros
for me the navigation is simple and I find it simple to move from the initial impression through to the treatment plan.
Cons
It frustrates me that when I work outside of a given task and then click into that specific task, the interface forces me back to page one, task one, instead of remaining at the precise position within the task list where I was actively working.
Pros
When I'm pretesting, I can tailor the interface layout and reorder elements to suit my workflow which I find very helpful.
Cons
I often find that after updates some features get moved around and it can be genuinely frustrating when I have to hunt for items that used to be in familiar locations.
Pros
We find the interface simple and easy to move through and it connects smoothly with our path lab and local pharmacies.
Cons
I really feel frustrated when the system goes offline and we must revert to paper charts which is such a throwback.
Pros
As a user, I find it very simple to navigate, the developers continually release upgrades that improve functionality, making it increasingly suited to my specialty.
Cons
I would appreciate seeing more dedicated modules specifically addressing facial trauma as they would better support my clinical needs.
Pros
What I appreciate is that anyone at any of our four locations can be working with the same patient at the same time and the system as a whole remains very flexible and easy to operate from most viewpoints which makes coordinating care across sites simple.
Cons
I'd like the option to enter other relevant details, such as nicknames, directly on the schedule screen because in our office we typically locate the appointment by double-clicking the date and time and begin scheduling from that view, yet some information fails to populate there unless I first create the patient record and then go back to find the date and time.
Pros
On desktop, I find ModMed's interface and overall usability remarkably well-designed, making it simple to navigate and highly user-friendly in daily use.
Cons
I feel the workflow for signing consent forms is unclear and I would appreciate more thorough guidance and explanation about that aspect in my overall experience.
Pros
I appreciate that we can drag and drop documents directly into patient charts rather than having to print and scan them which organizes our workflow and reduces paper handling.
Cons
In my experience, the insurance verification tool fails to support every insurer which means I often have to verify coverage manually for certain patients.
Pros
From our experience, the sales representatives, project managers and every trainer involved in the implementation have consistently shown genuine kindness and openness and they have repeatedly demonstrated a sincere eagerness to be as helpful as possible which made the rollout feel supportive and transparent for our organization.
Cons
I have been frustrated by the uneven communication around support case submissions although there are times when responses are excellent and prompt, there have also been occasions where our biller submitted billing-related tickets and never received any follow-up which I find unacceptable.
