EpicCare EMR software

Epic, or Epic Systems Corporation, is a health recording solution available in the market since 1979. The company is headquartered in Verona, Wisconsin, and employs around 10,000 people. It is ranked in multiple awards and accolades over the years, securing the position for Best in KLAS top overall software solution category for the past 8 years.

The platform offers robust functionalities and features, such as user-friendly interface, documentation, intricate workflow design, order management, and a combination of chart review. EpicCare is designed for hospitals, large medical centers, and practices. This Meaningful Use Stage 1 certified solution can be tailored to cater to the requirements of 25 specialties, including cardiology, dental, behavioral health, radiology, nephrology, occupational health, and dermatology. Besides, it allows clinicians to streamline their workflows using personalized charts and dashboards. 

The mobile-ready solution enables patients and doctors to access information on their Apple devices. EpicCare states that the medical facilities using their solution hold medical records of over 2.5% of patients across the globe and 60% of patients in the US.

Epic EMR pricing: The pricing plan for this EMR solution when self-hosted starts at $1,200 and can top to $500,000 for large hospitals and clinics. Users can also buy this software at an upfront cost of about $1200 to $500,000.

CEHRT: 2015

Free trial: No

EpicCare USP: The software trains physicians to participate in government regulatory programs. For example, the number of Epic providers who have attested to Meaningful Use Stage 2 is higher than the users of any other platform.

Technical Specifications: The company offers both server-based and cloud-based applications. Available as a native window-based system. Users can also run it on Mac using third-party software.

Awards: Epic Systems was ranked as the top overall software suite in 2018 Best in KLAS awards; it has won this award for consecutive 8 years.

EpicCare EMR software Features

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EMR/EHR

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e-Prescribing

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Patient Portal

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Compliance Tracking

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Practice Management Software

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Patient Demographics

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Lab Integration

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Employee Management

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Appointment Scheduling

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Voice Recognition

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Mobile App

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Telemedicine Software

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Appointment Reminders

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Reporting and Analytics

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Medical Billing Service


EpicCare EMR software reviews

Overall Rating

62 Reviews

Excellent
65%
Good
30%
Average
0%
Poor
5%
Terrible
0%

Mike Smith

Lee Memorial Health System

11-50 employees

September 2019

EPIC

Pros:
“There are already evidences where this seamless record has made a difference.”

Cons:
-

Kyle

Women's Health

-

November 2020

Unlimited Options

Pros:
Epic is such a versatile software the possibilities using this software are endless. The order set up for patients is so much easier using Epic.

Cons:
There are small issues such as if there was a checkbox you wouldn't need anyone else's support for small issues like these the customer support is not responsive enough.

Kyle

Women Healthcare

11-50 employees

September 2020

Extremely Versatile

Pros:
Appointment rescheduling, medication reconciliation, and patient encounters have never been this easy, EpicCare consists of a variety of functions.

Cons:
Customer service is not so responsive in case of updates that could ease the work and improve the software by simply adding a check box or a button.

Ciana

EDH

201-500 employees

October 2019

Exceptional EMR

Pros:
It is known as the best in this field, and I really like it. I would highly recommend getting this EMR. The functionality of this software is great and it extremely easy to use as compared to many other EMRs. It is easy to navigate, has custom functionality, and it can gather input from multiple sources.

Cons:
For someone who is new to using computers might find the system overwhelming. If the system is not personalized according to your requirements then it can be a bit overwhelming.

Carmen

UHS Inc.

10,000+ employees

October 2019

EpicCare

Pros:
EpicCare has been in the industry for quite a long time, everyone almost knows about it. It is one of the largest EMR systems in the country I'd say. The training is easier, and many in the industry already know about it.

Cons:

It often has a few glitches, and we have faced a few interface issues as well.

Ciana

EDH

201-500 employees

September 2019

Highly Recommend

Pros:
We were sold on the fact that how easy it is to navigate the system. The implementation process was smooth though lengthy which was a given because of the size of our facility. EpicCare is a tailored system for the needs of our hospital and it has the functionality to capture information from different sources.

Cons:
The system has so many modules and sometimes becomes overwhelming however, we accept the challenge.

Lori

State of Oregon

10,000+ employees

September 2019

EPIC

Pros:
It is easy to create notes with EPIC. It is easy to part between bill Part A and Part B services, as well as the commercial and Medicaid claims. I like that I can create an action to put the claims in a specific WQ for my review. It is a great software.

Cons:
There are times when the updates create other issues in the system.

Aprielle 

Johns Hopkins Hospital

1,001-5,000 employees

September 2019

Everything we need

Pros:
The system truly has everything we need to run our facility. Since this is a hospital so we naturally deal with inpatient as well as outpatient clients and EpicCare has given us the ease to seamlessly carry out our daily tasks. We all find it really easy to use, sometimes a bit overwhelmed because it has so many modules but nothing we don’t need.

Cons:
We had some problems in the past but it was sorted out once we incorporated EpicCare for the whole facility.

Heather 

Zumbro Valley

51-200 employees

September 2019

Not for every practice

Pros:
I saw a lot of bigger practices and corporations made a switch to EpicCare EMR system. Though I like their customer service and the system overall, but I believe it is more geared towards bigger practices. The system is a customized solution that they provided to us and I am satisfied with it.

Cons:
The only problem and some may find it a major one is that it doesn’t offer the ability to transfer all the data from the previous EMR system.

Nifah

Texas Health Resources

1,001-5,000 employees

September 2019

Best by far.

Pros:
EPIC is an easier approach to healthcare. It would be great if every healthcare facility used EPIC. It is so simple to use. Scanning documents, sending messages to providers within the practice and using the portal, it all is quite easy and fast. I really like this software and consider it the best.

Cons:
There isn’t anything bad about this system that I find.

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