eTHOMAS Practice Management

eTHOMAS Practice Management Pros & Cons

PROS

CONS

  • Ease of creating digital patient files
  • There are minor lags at times, which can slow down the software 
  • Intuitive and user-friendly interface 
  • The billing system can be improved as there is payment posting complexity 
  • Offers automated appointment reminder calling
  • Clients can attach multimedia files to patient records 

eTHOMAS Practice Management Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Frequently Asked Questions

How much does eTHOMAS software cost?

The cost of eTHOMAS software is flexible and can be tailored according to your needs. Contact us today to get a personalized quote!

Is eTHOMAS software cloud-based?

Yes, eTHOMAS is a cloud-based software.

What are the main features of eTHOMAS software?

The main features of eTHOMAS software include streamlined billing processes, patient correspondence, record management, e-prescribing, scheduling, documentation, patient pictures and a reporting system.

What level of support does eTHOMAS software offer?

eTHOMAS offers form submission and phone support options.

Who are the main users of eTHOMAS software?

eTHOMAS software is suitable for chiropractic, PT/OT, general medicine and podiatry practices of all sizes.

eTHOMAS Practice Management Reviews

Overall Rating

8 Reviews

Excellent
13%
Good
50%
Average
0%
Poor
13%
Terrible
25%
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Jeremy
Medical Practice
2-10 employees Employees
March 2021
Bought into this system
March 2021
Bought into this system
Jeremy
Medical Practice
2-10 employees Employees

Pros thumbs-up

Customer support was great. If I had a question, I just called.

Cons thumbs-up

Not user-friendly. Glitches in the system. Ledger inconsistencies.

Pamela
Medical Practice
2-10 employees Employees
March 2020
Unless They have done alot of upgrading, not user Friendly
March 2020
Unless They have done alot of upgrading, not user Friendly
Pamela
Medical Practice
2-10 employees Employees

Pros thumbs-up

I find it easy to create digital patient files. Not much training is needed to teach someone how to use the software.

Cons thumbs-up

We ended up not being able to use it for billing. We really needed a software that could be used for scheduling, billing, and note-taking.

Chelsea
Medical Practice
2-10 employees Employees
August 2018
is "Hate" too strong? Passionate dislike, worst program ever, wouldn't wish it on my enemies
August 2018
is "Hate" too strong? Passionate dislike, worst program ever, wouldn't wish it on my enemies
Chelsea
Medical Practice
2-10 employees Employees

Pros thumbs-up

My favorite part about this system is telling everyone how much I dislike it.

Cons thumbs-up

Everything. The primary function for me is billing which is a disaster. 1) Each procedure code is manually entered at every visit. No copy from previous days, no preset buttons for quick posting. 2) Posting payments is a mess. If a patient has two BCBS as primary and secondary, I have to search the policies for what patient ID matches the ERA because it's not available from the posting window. 3) The ledger is illegible and regularly gives 'credits' to the insurance company for an overpayment when that is absolutely not what happened. 4) To correct any postings, I have to delete everything and start over because I cannot simply correct anything. 5) In order to correct anything, I have to 'un-allocate' payments to free them up for correction. 6) Forget easily printing a patient receipt if I don't do it from the one and only window when the transaction happens. Again, I have to delete the data, enter it all in again, and print from my only opportunity. 7) ABSOLUTELY NO WAY TO AUDIT. Other software systems allow me to look up an ERA or EFT by different methods: date of payment; payment number; payment amount. I cannot look up a payment at all. So, if I get a payment with multiple patients on the ERA, I can only see the payment as it appears for one patient. I cannot cross-reference my payment listings on Trizetto to confirm by any other means that the payment was posted correctly, other than to look up each and every individual patient. I've run out of space.

Tami
Medical Practice
11-50 employees Employees
August 2018
Promises with no outcome
August 2018
Promises with no outcome
Tami
Medical Practice
11-50 employees Employees

Pros thumbs-up

It is cheap, but I get what I pay for, which is not quality service or product.

Cons thumbs-up

I am given a lot of "will be updating next month...." but it never happens. Just lots of lies.

Anonymous
Not Specified
N/A Employees
February 2018
Best system that I've used so far.
February 2018
Best system that I've used so far.
Anonymous
Not Specified
N/A Employees

Pros thumbs-up

It is easy to learn and easy to create and change information. I can have multiple accounts on one system.

Cons thumbs-up

I appreciate the ease of being able to delete anything in the system. The fact that I can only see who created the original is limiting.

Caitlyn
Medical Practice
11-50 employees Employees
January 2018
Love!!!
January 2018
Love!!!
Caitlyn
Medical Practice
11-50 employees Employees

Pros thumbs-up

I absolutely love this software compared to so many others that are available. I can interface it with many different EHRs, which makes my job a lot easier with entering charges.

Cons thumbs-up

ABSOLUTELY NO WAY TO AUDIT. Other software systems allow me to look up an ERA or EFT by different methods: date of payment; payment number, payment amount. I cannot look up a payment at all. So, if I get a payment with multiple patients on the ERA, I can only see the payment as it appears for one patient. I cannot cross-reference my payment listings on Trizetto to confirm by any other means that the payment was posted correctly, other than to look up each and every individual patient. I've run out of space.

Triniti
Medical Practice
2-10 employees Employees
October 2017
eThomas has some of the best Support Staff I have had the pleasure of working with!
October 2017
eThomas has some of the best Support Staff I have had the pleasure of working with!
Triniti
Medical Practice
2-10 employees Employees

Pros thumbs-up

This is an extremely user-friendly format for billing. With the Autopost function, I no longer need to individually post insurance payments to each patient; payments can be mass posted from any insurance with ERA availability. I can also use the validations function to directly transfer patient balances from auto post without having to go patient to patient after auto post functions are completed. The eThomas staff are constantly updating the features and even take feedback from users on what new functions to add or modify with each update. It is an all-inclusive appointment, demographic, and billing program that makes medical billing an easy task for users and providers alike.

Cons thumbs-up

There are only minor details that are not yet perfected with this program. There is a slight lag in the system when there is an excess of users or data in any one system. At times, I can end up working faster than the system and get stuck having to force close the program, or it will just get stuck in a frozen state. Alternatively, sometimes I can be working and the system can force close itself. This is not to say that this is not also a cause of what type of system I am running my program on. Appointments/schedules are also only available for one user at a time. If someone else is accessing front desk functions, it is unavailable to another user until the first user is logged out of front desk user.

Chris
Medical Practice
N/A Employees
March 2015
Great for scheduling
March 2015
Great for scheduling
Chris
Medical Practice
N/A Employees

Pros thumbs-up

The scheduling module is simple and easy to use for our doctors and administrative personnel.

Cons thumbs-up

The overall look is very antiquated and does not resize well to current high-resolution monitors.