Exym Software Reviews

Overall Rating

50 Reviews

Excellent
62%
Good
30%
Average
6%
Poor
2%
Terrible
0%
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Anonymous
Mental Health Care
51-100 Employees
November 2025
Clunky, bl and and hard to customize
November 2025
Clunky, bl and and hard to customize
Anonymous
Mental Health Care
51-100 Employees

Pros thumbs-up

I found it straightforward and it let me draft notes for the patient's upcoming appointment whenever I wanted, even if that meant writing them a month in advance.

Cons thumbs-down

Although I could use it, I found the interface cumbersome and hard to get around, with a dull layout that made customizing or updating details unnecessarily challenging.

Jennifer L.
Mental Health Care
51-100 Employees
August 2025
pretty effortless for billing
August 2025
pretty effortless for billing
Jennifer L.
Mental Health Care
51-100 Employees

Pros thumbs-up

The layout is straightforward to use overall and I can upload documents that reliably appear and remain easy for me to pull up when h andling billing, with the added convenience that I'm still able to edit or remove those files whenever necessary.

Cons thumbs-down

I have to say that the dashboard itself is pretty difficult to navigate and I find the date-range search options confusing and overly complicated, which makes extracting or printing the information I need unnecessarily cumbersome.

Anonymous
Mental Health Care
51-100 Employees
August 2025
Great tool for patient management
August 2025
Great tool for patient management
Anonymous
Mental Health Care
51-100 Employees

Pros thumbs-up

What I appreciate is that it's incredibly easy to access and navigate and I genuinely value the separate sections you can set up for managing patients.

Cons thumbs-down

I'd like to be able to tailor my profile to show only the fields I use, because right now the dashboards feel cumbersome to work through unless you really underst and how to apply the filters and navigating them often requires more filtering knowledge than I have time to learn.

Alex andra C.
Mental Health Care
50+ Employees
March 2025
All necessary areas for documentation
March 2025
All necessary areas for documentation
Alex andra C.
Mental Health Care
50+ Employees

Pros thumbs-up

From what I've used, Exym provides every essential section required for thorough documentation and delivering mental health services effectively.

Cons thumbs-down

I often find that in certain scenarios the interface feels somewhat unintuitive and awkward to navigate, at least until I'm fully accustomed to its quirks.

Heather L.
Mental Health Care
51-100 Employees
July 2024
Easy to find anything
July 2024
Easy to find anything
Heather L.
Mental Health Care
51-100 Employees

Pros thumbs-up

I like that the tabs are clearly labeled, so I can quickly spot the section I need without wasting time clicking through menus and guessing where things are.

Cons thumbs-down

At times the interface overwhelms me because there's so much information and so many places to go and I end up unsure of where to start or which path to follow.

Ayoola O.
Mental Health Care
51-100 Employees
July 2024
simple with smart, helpful features
July 2024
simple with smart, helpful features
Ayoola O.
Mental Health Care
51-100 Employees

Pros thumbs-up

I find the interface really straightforward to get around and I appreciate that Exym automatically flags typos or even corrects spelling for me so I don't miss errors; moreover, the way the questions are formatted makes them easy to underst and.

Cons thumbs-down

What annoys me is having to manually edit and update dates every time, which feels like an unnecessary extra step in my workflow.

Tawanna T.
Individual & Family Services
50+ Employees
July 2024
A feature-rich powerhouse at your fingertips
July 2024
A feature-rich powerhouse at your fingertips
Tawanna T.
Individual & Family Services
50+ Employees

Pros thumbs-up

Using Exym, I find the interface incredibly user-friendly and it h andles everything from case notes and reminders to internal messages, patient records, attendance tracking and test results,literally whatever I need is available, right at my fingertips with smooth, efficient performance.

Cons thumbs-down

I'd like to see additional options so patient criteria can auto-populate more fields, because currently the choices are limited and don't cover every scenario I encounter.

Alana M.
Mental Health Care
51-100 Employees
May 2024
Powerful tool once you learn the ropes
May 2024
Powerful tool once you learn the ropes
Alana M.
Mental Health Care
51-100 Employees

Pros thumbs-up

I rely on this system for managing cases and keeping client notes and it genuinely helps me stay organized across my caseload and reference information quickly when needed.

Cons thumbs-down

For me it wasn't very easy to use at first and I found navigating the interface kind of difficult, especially when trying to locate the specific notes areas within the program.

Patrice H.
Mental Health Care
500+ Employees
May 2024
A complete record, when it works
May 2024
A complete record, when it works
Patrice H.
Mental Health Care
500+ Employees

Pros thumbs-up

For my practice, I find Exym maintains a full record of every service we deliver to each client, with all diagnoses accessible and listed for review whenever we need them, which I really appreciate.

Cons thumbs-down

I've experienced Exym freezing up on occasion while I'm entering information and it interrupts my workflow until I can restart or wait for it to recover.

Adam L.
Hospital and HealthcCare
50+ Employees
April 2024
Smooth, integrated and nearly flawless
April 2024
Smooth, integrated and nearly flawless
Adam L.
Hospital and HealthcCare
50+ Employees

Pros thumbs-up

From my experience, it's smooth and tightly integrated, letting me take care of clients without friction.

Cons thumbs-down

I honestly can't come up with any drawbacks because the product has been excellent.