Eye Cloud Pro Software

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

Eye Cloud Pro Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

How much does Eye Cloud Pro software cost?

Eye Cloud Pro software offers two pricing strategies. The cost of the Dr Desk plan is $140 with additional implementation charges. Meanwhile, the price of the Eye Cloud Pro package is $270/month with extra implementation charges. Click on the ‘Get Pricing’ option to get a detailed pricing plan.

Is Eye Cloud Pro Software cloud-based?

Yes, Eye Cloud Pro is cloud-based EMR software.

What are the main features of Eye Cloud Pro Software?

The main features of Eye Cloud Pro software include e-prescribing, integrated credit card processing, automated appointments and reminders, and two-way texting (SMS).

What level of support does Eye Cloud Pro Software have?

Eye Cloud Pro software provides several support options, such as email, a help desk, FAQs, a forum, a knowledge base, and phone support.

Who are the main users of Eye Cloud Pro software?

The main users of Eye Cloud Pro software include optometrists and practice owners, ophthalmology practices, optical retail shops, optometry practices, and eyecare practices.

Eye Cloud Pro Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Outside Budget

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Large Organization

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Outside Budget

Eye Cloud Pro Software reviews

Overall Rating

17 Reviews

Excellent
82%
Good
0%
Average
0%
Poor
0%
Terrible
18%
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carl j.

Medical Practice

10+ Employees

December 2024

Outperforms server-based systems

December 2024

Outperforms server-based systems

carl j.

Medical Practice

10+ Employees

Pros thumbs-up

At the outset I had reservations about moving to a cloud-based office management platform, yet after putting it to use I discovered it outperforms the server-based systems I'd used before, providing a noticeably smoother experience and far fewer of the headaches I'd grown accustomed to with on-premise setups.

Cons thumbs-up

I've noticed that the EHR components offered by some rival products are more feature-rich and comprehensive so in that specific area this software doesn't quite reach the same level of depth as a few competitors.

Boris T.

Medical Practice

10+ Employees

October 2024

simple but outrageously priced

October 2024

simple but outrageously priced

Boris T.

Medical Practice

10+ Employees

Pros thumbs-up

I've found the platform itself to be very simple and simple to navigate, yet I can't ignore that the way they price their services is absolutely dreadful and feels unfair.

Cons thumbs-up

My biggest gripe is how outrageously priced everything is , they actually tack on an extra $200 if you choose not to enable a particular feature which feels like being penalized for not using something, I've seen other solutions that cost a fraction of this while offering comparable ease of use so to me they come across as scammers and I wouldn't trust them and strongly advise others to avoid it.

Tonia Z.

Medical Practice

10+ Employees

August 2024

Outrageous and unfair pricing

August 2024

Outrageous and unfair pricing

Tonia Z.

Medical Practice

10+ Employees

Pros thumbs-up

Over the past more than twenty years, I've worked extensively with a wide range of software products and without hesitation I can say Eye Cloud Pro is by far the worst one I've ever used.

Cons thumbs-up

I find it to be an extremely poor product. Every available report is missing essential elements , they lack completeness, clear structure and the accuracy you'd expect , so I end up having to hunt through multiple exports to piece together something usable. Their customer support is even worse, reaching someone by phone is basically impossible and more often than not I'm asked to leave my name and number with the promise of a callback that either comes days later or never materializes. When I press them about customization, the sales or account team will enthusiastically claim the reports are customizable but then when I call for technical guidance the person on the line , who turns out to be a sales representative rather than an IT specialist , tells me that 'that specific' report can't be changed and in practice that limitation seems to apply across the board. Because the reports are so non-comprehensive, I have to spend a lot of extra time cross-referencing data from several different outputs just to assemble a high-quality dataset for accurate analysis. That's exactly the problem I've experienced with Eye Cloud Pro: the reporting lacks the fundamentals needed for business owners to obtain dependable, complete information, making it a highly inefficient solution for running an optometry practice.

affoue roseline k.

Hospital & Health Care

10+ Employees

October 2023

organizes electronic file management

October 2023

organizes electronic file management

affoue roseline k.

Hospital & Health Care

10+ Employees

Pros thumbs-up

When I use Eye Cloud Pro to handle patient records, I appreciate how it organizes electronic file management and keeps clinical information organized across workflows.

Cons thumbs-up

I haven't come acrossany drawbacks in its day-to-day use and overall it feels simple and reliable for our workflow.

Anonymous

Medical Practice

10+ Employees

November 2022

Poorly implemented and worse service

November 2022

Poorly implemented and worse service

Anonymous

Medical Practice

10+ Employees

Pros thumbs-up

Honestly after using this product I can't identify anything about it that I would feel comfortable recommending to others.

Cons thumbs-up

I find the EHR is poorly implemented, forcing far too many clicks which makes navigation incredibly difficult and difficult to use and their customer service is abysmal so I cannot recommend it.

Guillermo M.

Medical Practice

50+ Employees

February 2022

Incredibly easy and well organized

February 2022

Incredibly easy and well organized

Guillermo M.

Medical Practice

50+ Employees

Pros thumbs-up

Using Eye Cloud Pro, I've found it incredibly easy to use and well organized and the software support has been outstanding.

Cons thumbs-up

I do wish the app offered a true night view mode, more flexibility to customize deposit reports and clearer handling of end-of-day A/R adjustments since these areas complicate my workflow.

Jennifer C.

Medical Practice

10+ Employees

February 2022

Most simple EHR platform we come across

February 2022

Most simple EHR platform we come across

Jennifer C.

Medical Practice

10+ Employees

Pros thumbs-up

Of all the EHR platforms I've installed and relied on, this one has been the most simple to navigate and because everything's organized it's made managing invoicing really easy.

Cons thumbs-up

Although we ended up handling the majority of the setup on our own which took a fair bit of time, that hands-on process ultimately helped us become much more comfortable and familiar with the software.

Ryan B.

Medical Practice

10+ Employees

January 2022

Fast and fully customizable quotes

January 2022

Fast and fully customizable quotes

Ryan B.

Medical Practice

10+ Employees

Pros thumbs-up

I've found that I can crank out quotes really fast and because it's fully integrated with VisionWeb , unlike REV , it's far more customizable than REV, everything ends up on a single invoice (REV splits insurance invoices) and perhaps best of all, Eye Cloud Pro requires far fewer clicks than REV which means I can generate quotes, create bills and log billing activities roughly twice as quickly as I could with REV.

Cons thumbs-up

There's a bug with tracking products shipped via USPS that I ran into and was told would be fixed in 2022.

chaka n.

Medical Practice

10+ Employees

January 2022

Appointment reminders and full integration

January 2022

Appointment reminders and full integration

chaka n.

Medical Practice

10+ Employees

Pros thumbs-up

What I really appreciate about Eye Cloud Pro is that it dispatches appointment reminders via email, text and phone and because it also includes a built-in time clock for my staff as well as full integration of all my inventory with the EHR, I can smoothly pull and run a wide variety of reports whenever I need them.

Cons thumbs-up

On the downside, I'd really like to see Eye Cloud Pro add integration with Weave so that we could enable automatic, patient-based phone functionality for our practice because right now we miss having that smooth, phone-centered patient outreach.

Kelley C.

Medical Practice

10+ Employees

January 2022

Tracks spending for restocking needs

January 2022

Tracks spending for restocking needs

Kelley C.

Medical Practice

10+ Employees

Pros thumbs-up

I'm thrilled that I can track precisely how much I spent across each product category which helps me determine where and how much to allocate for restocking needs.

Cons thumbs-up

So far I haven't come acrossany issues but if one arises I'm certain the support team will look into possible solutions.