EZClaim

EZClaim Pros & Cons

PROS

CONS

  • Streamlines billing process with automation tools 
  • Potential learning curve for new users 
  • Offers comprehensive reporting and analytics for insights 
  • May require additional training for advanced features 
  • Integrates effectively with clearinghouses for efficient claims processing 
  • Slow customer support response times during peak hours 
  • Provides electronic remittance advice for payment reconciliation 
  • Offers customizable templates for personalized billing workflows 

EZClaim Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

Check

Customizable Forms/Reports

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Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

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Order Management

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Reporting And Analytics

Check

Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Frequently Asked Questions

How does EZClaim help health systems?

EZClaim is a very solid billing program that helps health systems optimize their revenue cycle management and streamline their billing processes. By integrating seamlessly with clearinghouses, the software expedites claims processing and reduces the time between service delivery and reimbursement.

Is EZClaim cloud-based?

Yes, EZClaim offers both cloud-based and on-premises deployment options.

What are the main features of EZClaim?

The main features of EZClaim include eligibility verification, electronic remittance advice, credit card processing, reporting, scheduling process automation, and billing templates to support billing company workflows.

What level of support does EZClaim provide?

Some of the EZClaim customer support options include phone and contact forms.

What type of pricing plans does EZClaim offer?

The EZClaim billing software cost starts at $159/month/biller. However, its cost structure varies based on your specific requirements. Get in touch with our sales team for a custom pricing quote.

Who are the typical users of EZClaim?

Some of the EZClaim advanced customers include healthcare practices and medical billing companies.

EZClaim Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

EZClaim reviews

Overall Rating

49 Reviews

Excellent
70%
Good
10%
Average
20%
Poor
0%
Terrible
0%
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Giovanna
Mental Health Care
10+ Employees
April 2021
good but disconnected integration
April 2021
good but disconnected integration
Giovanna
Mental Health Care
10+ Employees

Pros thumbs-up

Whenever I complete the claims sections within the program, I find the process simple and simple, allowing me to enter information quickly and without much hassle.

Cons thumbs-up

Trying to link the EZClaim billing software with the Scheduler, Reminder Call and BillFlash Billing modules has been anything but smooth for me and I find the whole setup frustrating because each of these separate programs forces me to sign into the other one whenever I need to verify something, in my view they ought to operate smoothly under a single interface rather than requiring me to jump between distinct websites with different usernames and passwords which creates a needless and time-consuming hassle.

Jeff
Medical Practice
10+ Employees
March 2021
Customization is the standout feature
March 2021
Customization is the standout feature
Jeff
Medical Practice
10+ Employees

Pros thumbs-up

Customization remains the standout feature for me the absence of a slew of 'area restricted' notifications plastered everywhere was a major draw. While I dislike products that dictate how I must operate them, EZClaim lets me steer the process myself which is fundamentally the reason I selected their platform.

Cons thumbs-up

To be frank, whenever I have come acrossproblems in the past, EZClaim has addressed them in various ways so I can honestly say there is nothing outstanding now.

Sarah
Mental Health Care
50+ Employees
March 2021
user friendly for extracting relevant information
March 2021
user friendly for extracting relevant information
Sarah
Mental Health Care
50+ Employees

Pros thumbs-up

To me, the application is simple to navigate and particularly effective at uncovering and extracting relevant information from our data sources, making it simple to mine needed details.

Cons thumbs-up

I've been with EZ for more than a decade and although my practice uses a local edition of the software, continuing access requires me to pay a recurring monthly subscription which I find onerous, furthermore, to receive upgrades for our on-premises copy we are forced to purchase an annual support plan that costs roughly $1,000 per year, a fee I consider excessively high given that our team has only needed to contact support a handful of times. Because of that, I would prefer if support were offered on a per-ticket basis so that we would not have to commit to an expensive yearly contract just in case we ever need help.

Deborah
Hospital & Health Care
50+ Employees
March 2021
Good software with quick support
March 2021
Good software with quick support
Deborah
Hospital & Health Care
50+ Employees

Pros thumbs-up

I'm impressed by the pricing model for this billing solution and by how simple the software is to use. Their support team is excellent, they reply very quickly and I greatly appreciate that responsiveness.

Cons thumbs-up

I'd like to see new features released at a faster pace. That said, I recognize the extensive amount of testing that must be completed before any rollout.

Steve
Hospital & Health Care
51-100 Employees
March 2021
Exceptionally stable and dependable functionality
March 2021
Exceptionally stable and dependable functionality
Steve
Hospital & Health Care
51-100 Employees

Pros thumbs-up

As a long-time user, I've found the functionality to be exceptionally stable, dependable and well-engineered so what else could one expect? The program is constantly being refined and updated (I was among the earliest commercial adopters many years back and have loyally and consistently remained a content customer ever since).

Cons thumbs-up

I honestly can't find anything I dislike, the software integrates smoothly into my workflow (my sole desire is for Intuit/QuickBooks to offer better compatibility with EZClaim's database so that a single portal could be used both to enter claims information and to generate payroll records within the same interface). I won't hold my breath but that level of integration would be absolutely incredible!

Kaylee
Medical Practice
10+ Employees
March 2021
Payments arrive easily and quickly
March 2021
Payments arrive easily and quickly
Kaylee
Medical Practice
10+ Employees

Pros thumbs-up

After 19 years of struggling with an EMR billing system that plagued me with nightmares every day, I'm amazed that payments are now arriving so easily and quickly.

Cons thumbs-up

For our small practice, I wish more than one person could be logged into the program at once because having only a single user limits our workflow.

Jessica
Mental Health Care
51-100 Employees
March 2021
Unclear reasoning for claim denials
March 2021
Unclear reasoning for claim denials
Jessica
Mental Health Care
51-100 Employees

Pros thumbs-up

I find it simple to locate what I'm searching for and being able to navigate several items simultaneously has proven extremely useful.

Cons thumbs-up

It's unclear to me how and why claims end up being denied and I cannot determine the reasoning behind such denials.

Peter
Hospital & Health Care
10+ Employees
March 2021
Exceptionally nice tool but unreliable
March 2021
Exceptionally nice tool but unreliable
Peter
Hospital & Health Care
10+ Employees

Pros thumbs-up

for me processing insurance claims is exceptionally simple and although I haven't used other solutions to compare directly, I genuinely cannot envision anything simpler to operate than this program.

Cons thumbs-up

Personally, I find the CITRIX interface frustrating because it consistently logs me out, frequently terminating my session even when I step away for only five minutes to grab a coffee which disrupts my workflow also the prior cloud outage was a traumatic experience for our practice and we are anxious to avoid any recurrence. In addition, I have never managed to get the statements feature to work reliably so I am unable to bill patients directly through EZClaim and am forced to resort to my external accounting software for invoicing.

Terryann
Hospital & Health Care
10+ Employees
March 2021
Very easy to use for multiple providers
March 2021
Very easy to use for multiple providers
Terryann
Hospital & Health Care
10+ Employees

Pros thumbs-up

overall I find EZClaim's interface simple and easy to navigate and once I completed the initial setup with minimal fuss I appreciated that it is a very economical option for our practice.

Cons thumbs-up

However, I have experienced difficulties when attempting to connect through STEM and Trizetto, a limitation that stands out as a persistent drawback for me.

maria
Medical Practice
10+ Employees
March 2021
Pretty good but recurring outages
March 2021
Pretty good but recurring outages
maria
Medical Practice
10+ Employees

Pros thumbs-up

I find this application very simple and easy to navigate and it allows me to manage multiple providers within a single account without complication.

Cons thumbs-up

There have been recurring outages during peak business hours that have genuinely unsettled me because the interruptions occurred while staff were working and left me anxious about a repeat occurrence, I rely on this system to perform reliably at full capacity and in my view the support team should possess stronger technical expertise in order to prevent these kinds of downtimes from happening again.