Falcon Silver EHR Reviews

Overall Rating

22 Reviews

Excellent
18%
Good
50%
Average
14%
Poor
9%
Terrible
9%
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Samuel
Global Wellness Management
- Employees
April 2023
User, trainer, and Developer
April 2023
User, trainer, and Developer
Samuel
Global Wellness Management
- Employees

Pros thumbs-up

The number of customizations and frequency updates are moderate which makes it easier to handle it.

Cons thumbs-down

The way the software is used in healthcare practices, whether it be small, medium, or large.

Michael
Blu Bird
- Employees
February 2023
Well-equipped with features
February 2023
Well-equipped with features
Michael
Blu Bird
- Employees

Pros thumbs-up

Falcon is a very detailed software and I love that about it analysis tools are phenomenal.

Cons thumbs-down

You cannot make a specific URL to your brand.

Riley
Medical Practice
1-10 employees Employees
January 2023
Performs phenomenally
January 2023
Performs phenomenally
Riley
Medical Practice
1-10 employees Employees

Pros thumbs-up

I have been using it for optometry practice, and it feels like it was custom made for this! It has so much that relates to my practice, like eyesight data entry, which can be charted against age and common health issues. I manage my entire practice using this software, which includes billing as well. This has eliminated the need for me to bounce back and forth between different software. My assistants and other nurses can extract whatever data I ask of them during practice with ease, and they love using this software.

Cons thumbs-down

Everything it offers works reasonably well except for the patient portal, which is not the most needed feature currently, but I did pay for it, so it would be better if it worked. Data entry is easy and works well enough, but it has its own limitations. Like multiple users cannot work on the same file. For example, if the receptionist opened a patient's file and forgot to close it, Another user inside the practice room cannot add comments unless they go outside and get the file closed.

Leo S.
Medical Practice
11-50 employees Employees
December 2022
One of the best products on the market
December 2022
One of the best products on the market
Leo S.
Medical Practice
11-50 employees Employees

Pros thumbs-up

Falcon is by far the easiest software, which can be used by experienced professionals and new students currently learning how to maintain their own practice. It allows for easy patient data management, which then makes charting very intuitive. All your data is sorted and organized, so you'll know where everything is. They have made it such that everything is accessible within a few clicks and the user experience is as smooth as possible. It has really made us more productive. highly recommended for small to midsized medical practices.

Cons thumbs-down

It is not free from errors, sadly. They have been hard at work as of late trying to fix the problems, but the ones I face are not top priorities, I think. Billing, for example, is very glitchy and sometimes needs to be done twice since the data is lost out of the blue. However, the data loss is not common, and I have been able to recover it with the help of the support team. The software was fixed, and it started saving everything automatically at fixed intervals to make sure data loss never happens again.

Samuel
Hospital & Healthcare
11-50 employees Employees
November 2022
One of the best health software i ever came across in my career
November 2022
One of the best health software i ever came across in my career
Samuel
Hospital & Healthcare
11-50 employees Employees

Pros thumbs-up

Falcon provides a complete EHR experience with great customer support. The software is not really made for nephrology but still works exceptionally well and does most of the tasks perfectly. They have a collection of the best features available on the market separately, which makes it a one-stop shop for all your practice needs. The support team is helpful in ironing out any bugs that pop up from time to time and listening to our complaints and recommendations. They are a small company by comparison, but I'm sure they will excel in the future.

Cons thumbs-down

It offers helpful templates, but they are not customizable as such. All the templates are geared towards other practices, and only a few can be used for mine, so I have to develop my own in order to work efficiently. I wouldn't have this complaint if I were running a dialysis clinic, which I think is the most exact use-case scenario for the software. They do provide frequent, timely updates that resolve the majority of the issues, so it's still acceptable if there's something they can't do right now. I'm sure it will be addressed in a future update.

Ryan
Health, Wellness and Fitness
10+ Employees
November 2022
Love Falcon Silver! A 10/10
November 2022
Love Falcon Silver! A 10/10
Ryan
Health, Wellness and Fitness
10+ Employees

Pros thumbs-up

I absolutely love and appreciate the fact that they offer different options for customization. The layout is pretty simple and easy to adapt for beginners.

Cons thumbs-down

The system sometimes glitches and hinders the workflow and tarnishes productivity.

Shane
Health, Wellness and Fitness
50+ Employees
October 2022
I would recommend it!
October 2022
I would recommend it!
Shane
Health, Wellness and Fitness
50+ Employees

Pros thumbs-up

So far, our experience has been good with Falcon Silver EHR Software and we have had no issues.

Cons thumbs-down

They can look at the customer department side of things that can be looked upon and I believe it will be an amazing software.

Cole
Hospital & Health Care
500+ Employees
April 2021
Hard to customize
April 2021
Hard to customize
Cole
Hospital & Health Care
500+ Employees

Pros thumbs-up

The software is user-friendly and the format is pretty easy to understand.

Cons thumbs-down

The biggest drawback is that customization is not very easy with this software., customer support also doesnt help with this.

Amy
Hospital & Health Care
500+ Employees
April 2021
Will Not Recommend!
April 2021
Will Not Recommend!
Amy
Hospital & Health Care
500+ Employees

Pros thumbs-up

Their customer support is working overtime I guess, they are really nice and helpful.

Cons thumbs-down

I dont see the point of purchasing this software, its pretty average, definitely not the best out there. It also crashes every other day and is super slow. Will not recommend.

Sandy
Health, Wellness and Fitness
50+ Employees
April 2021
Do not purchase!
April 2021
Do not purchase!
Sandy
Health, Wellness and Fitness
50+ Employees

Pros thumbs-up

The team is nice and supportive.

Cons thumbs-down

I would not recommend this software to Anyone! It has a lot of flaws, the biggest one being that the system freezes up when the workload is great and it slows down when its operational.