Footprints

Footprints Pros & Cons

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

Footprints Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Footprints Reviews

Overall Rating

4 Reviews

Excellent
25%
Good
25%
Average
25%
Poor
0%
Terrible
25%
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Melissa H.
Hospital and HealthcCare
10+ Employees
September 2022
Extremely unreliable with major issues
September 2022
Extremely unreliable with major issues
Melissa H.
Hospital and HealthcCare
10+ Employees

Pros thumbs-up

From my experience, it was far cheaper compared with the other services I tested.

Cons thumbs-up

Personally, I found that what was listed as documented never appeared on printed reports and care plans weren't included in the notes; the service felt extremely unreliable because when one problem was fixed another would surface and even though the billing component was inexpensive, I learned that whoever h andled billing had coded everything incorrectly for over a year, which created a major invoicing nightmare.

Valerie B.
Hospital and HealthcCare
50+ Employees
May 2022
Web-based and caters to our needs
May 2022
Web-based and caters to our needs
Valerie B.
Hospital and HealthcCare
50+ Employees

Pros thumbs-up

What I really appreciate is that it's web-based and specifically designed to meet the unique needs of hospice care.

Cons thumbs-up

On my Mac, I have to access it remotely and I've found the system seems more tailored toward a PC-friendly EMR.

Jamie O.
Hospital and HealthcCare
10+ Employees
December 2018
Better than paper, but glitchy and repetitive
December 2018
Better than paper, but glitchy and repetitive
Jamie O.
Hospital and HealthcCare
10+ Employees

Pros thumbs-up

Having never used an EMR before, I found this system far preferable to paper records and I've noticed they put various processes and safeguards in place that help ensure we stay compliant with regulations.

Cons thumbs-up

What frustrates me most is how painfully repetitive the whole system feels and although we were told at the outset that there would be an offline mode available, it's taken three years for the aides to finally be able to use that purported feature; similarly, the promised spell check is still nowhere to be found and on top of that the software is riddled with a multitude of recurring glitches that have not been fixed, which leaves me enormously frustrated because I end up wasting a great deal of time having to redo documentation over and over again.

Erica K.
Hospital and HealthcCare
10+ Employees
April 2018
Accurately documents my assessments
April 2018
Accurately documents my assessments
Erica K.
Hospital and HealthcCare
10+ Employees

Pros thumbs-up

I rely on it to record my assessments accurately and whenever there are missing choices I reach out to support by email, who then resolve those gaps promptly.

Cons thumbs-up

For some items, I've found that not every medical choice appears in the dropdown menus and the "issues" notification frequently flags problems that aren't accurate, since many of the listed issues have already been corrected in the EMR.