What Is Gentem?


Gentem is a cloud-based revenue cycle management (RCM) platform that helps healthcare providers get paid faster and more efficiently. As a fully automated solution, Gentem combines medical billing software, insurance follow-up, and payment posting into one integrated system. It streamlines the entire revenue cycle process from claim submission to payment. Some key solutions offered include automated claim processing, denial management, patient payments, and detailed reporting and analytics.

What Is Gentem Best For?

Gentem really shines through its automation capabilities. Nearly all routine tasks, such as eligibility checks, claim scrubbing, ERA posting and follow-up, are automated, freeing up staff to focus on more value-added activities. It also uses artificial intelligence to recognize patterns and continuously optimize processes, increasing revenue and collection rates with minimal manual effort.

Gentem Pricing

Gentem cost is based on a customer’s needs and requirements. Get in touch with us to discuss custom Gentem pricing plans.

Gentem Integrations

The software seamlessly integrates with the following:

How Does Gentem Work?

Here’s how to get started with the software after its successful installation:

  • Create user accounts for staff and assign appropriate permissions
  • Upload patient data like demographics, insurance, and historical claims
  • Go through onboarding training on Gentem's workflows and dashboards
  • Set up billing rules and configurations like coding guidelines, pricing tables etc.
  • Begin claims submission by uploading filled claim forms or importing them from the EHR
  • Monitor claims processing status and interact when needed for deficiencies
  • Configure payment posting to the right accounts on ERA file uploads
  • Generate reports on key metrics like denial rates, top payers, outstanding claims
  • Reach out to Gentem support for any queries during the initial go-live period

The Gentem demo takes you through these steps in more detail.

Who Is Gentem For?

Ideally suited for small to medium-sized healthcare providers across specialties like:

  • Behavioral health practices
  • TMS practices
  • Digital health companies

Gentem Features

The following are some of the more advanced features of the software:

  • Automated Claims Processing

Gentem uses advanced AI and machine learning to automate prior authorization, eligibility verification, claim scrubbing and submission. This improves turnaround time and reimbursements. A pre-built rules engine further streamlines repetitive tasks.

  • Revenue Cycle Automation

The entire billing workflow, from claim intake to payment posting, is digitized. Gentem seamlessly handles follow-ups, adjustments and appeals. Detailed dashboards provide end-to-end visibility for better monitoring.

  • Denials Management

Proprietary technology analyzes historical reasons for denial to prevent new ones proactively. Staff can resolve pending issues directly on the platform through guided workflows, boosting bottom lines.

  • Real-Time Reporting

Actionable insights on key metrics like monthly trends, top insurers and Provider performance are available on demand. A customizable report builder helps monitor KPIs for data-driven decisions.

  • Multi-Specialty Adaptability

With pre-configured specialization templates, Gentem modernizes the billing experience for fields like behavioral health, dentistry, and PT. Customizable rules further ensure compliance with any practitioner type.

Is Gentem Right For You?

If automating billing operations is your top priority, Gentem is the perfect solution for your organization. By streamlining manual tasks, medical practitioners gain better control over cash flows and finance cycles. Its configurable, AI-powered platform effortlessly scales to meet growing needs.

Gentem is committed to patient information security and infrastructure reliability as a HIPAA and SOC 2-compliant provider. With regular updates and stringent audits, strict compliance standards are always maintained. Rest assured, multi-layer encryption and access controls provide peace of mind.

Still not sure if it's the right choice for you? Contact us at (315) 215-3447 and let our experienced team assist you in making an informed decision.

Gentem Pricing Plans

The software offers flexible quote-based pricing plans based on organization needs.



  • Provides a fully automated workflow
  • May implement upfront costs for certain features
  • Real-time data visibility
  • Less control over billing policies, according to some Gentem reviews
  • Integrates with all major EHRs
  • Dedicated account support

Gentem Features


Appointment Management/Scheduling




Patient Portal


Compliance Tracking


Customizable Forms/Reports


Document Management


Lab Integration


Online Payments


Immunization And Allergy Tracking


Mobile App




Order Management


Reporting And Analytics


Billing And Invoicing


Insurance Eligibility Verification


Claims Management


Inventory Management


Referral Management




Patient Demographics

Today's most popular FAQs

Does Gentem support mobile devices?

Yes, the Gentem RCM platform is fully optimized for mobile usage through a responsive web design. Users can monitor billing activities and patient details and generate reports on the go from any smartphone or tablet.

How does Gentem help in handling claim denials?

Gentem's denial management module can review, reference and add external notes to denied claims. It also spots trends to address recurring rejections proactively and plays a major role in appealing claims.

How much does Gentem cost?

Gentem Medical Billing offers custom pricing based on a practice's needs and size. You can now get a tailored pricing quote personalized to your needs.

Is Gentem free?

No, Gentem Health is not free software. It has various pricing plans depending on the features and support required by a healthcare organization. Free trials are available to explore the platform's capabilities.

What languages does Gentem support?

As Gentem is a cloud-based platform, it works seamlessly across all major web browsers on both Windows and Mac devices. Support for mobile is available through responsive design.

What level of support does Gentem offer?

Gentem offers 24/7 support through phone, email and live chat. They also assign dedicated client success managers to each organization for personalized guidance.

Who are the typical users of Gentem?

Gentem primarily targets small to medium medical practices across specialties like behavioral health, dentistry, physical therapy etc. Larger organizations also adopt it to optimize billing operations.

Will Gentem be able to matter a lot for my practice write and subscription model?

Yes, Gentem's fully managed revenue cycle model can write off repetitive tasks and handle all billing responsibilities of a practice. It produces better revenue and cash flow results than doing it all in-house. Practices subscribe to Gentem because it really adds a lot of value.

Gentem Pricing


Small Organization


Within Budget


Medium Organization


Within Budget


Large Organization


Within Budget

Gentem reviews

There are no reviews for this product.