Gentem

What Is Gentem?

Overview

Gentem is a cloud-based revenue cycle management (RCM) platform that helps healthcare providers get paid faster and more efficiently. As a fully automated solution, Gentem combines medical billing software, insurance follow-up, and payment posting into one integrated system. It streamlines the entire revenue cycle process from claim submission to payment. Some key solutions offered include automated claim processing, denial management, patient payments, and detailed reporting and analytics.

What Is Gentem Best For?

Gentem really shines through its automation capabilities. Nearly all routine tasks, such as eligibility checks, claim scrubbing, ERA posting and follow-up, are automated, freeing up staff to focus on more value-added activities. It also uses artificial intelligence to recognize patterns and continuously optimize processes, increasing revenue and collection rates with minimal manual effort.

Gentem Pricing

Gentem pricing ranges between $300–$700/provider/month, depending on practice size and the level of revenue-cycle management required. Healthcare practices should also be prepared for additional costs such as: 

• Implementation and Setup: $1,000–$5,000+, initial configuration and go-live assistance. 
• Data Migration: $2,000–$10,000+, transfer of patient or practice management system data 
• Staff Training: $500–$2,000+/user, training for clinicians and administrative users. 
• EHR/EMR Integrations: $500–$5,000/interface; connections with external EHRs, clearinghouses, labs, or other healthcare systems 
• Custom Reporting And Configuration: $500–$3,000+, customized dashboards, reports, billing workflows, or practice-specific configurations 
• Credentialing And Enrollment: $150–$500+ per payer/provider application; payer enrollment and provider credentialing, where not included in the core engagement 

Gentem cost is based on a customer’s needs and requirements.  

Get in touch with us to discuss custom Gentem price estimation.

Gentem Integrations

The software seamlessly integrates with the following:

• athenahealth
• DrChrono
• eClinicalWorks
• Elation
• Kareo
• NextGen
• RXNT

How Does Gentem Work?

Here’s how to get started with the software after its successful installation:

• Create user accounts for staff and assign appropriate permissions
• Upload patient data like demographics, insurance, and historical claims
• Go through onboarding training on Gentem's workflows and dashboards
• Set up billing rules and configurations like coding guidelines, pricing tables etc.
• Begin claims submission by uploading filled claim forms or importing them from the EHR
• Monitor claims processing status and interact when needed for deficiencies
• Configure payment posting to the right accounts on ERA file uploads
• Generate reports on key metrics like denial rates, top payers, outstanding claims
• Reach out to Gentem support for any queries during the initial go-live period

The Gentem demo takes you through these steps in more detail.

Who Is Gentem For?

Ideally suited for small to medium-sized healthcare providers across specialties like:

• Behavioral health practices
• TMS practices
• Digital health companies

Gentem Features

The following are some of the more advanced features of the software:

• Automated Claims Processing

Gentem uses advanced AI and machine learning to automate prior authorization, eligibility verification, claim scrubbing and submission. This improves turnaround time and reimbursements. A pre-built rules engine further streamlines repetitive tasks.

• Revenue Cycle Automation

The entire billing workflow, from claim intake to payment posting, is digitized. Gentem seamlessly handles follow-ups, adjustments and appeals. Detailed dashboards provide end-to-end visibility for better monitoring.

• Denials Management

Proprietary technology analyzes historical reasons for denial to prevent new ones proactively. Staff can resolve pending issues directly on the platform through guided workflows, boosting bottom lines.

• Real-Time Reporting

Actionable insights on key metrics like monthly trends, top insurers and Provider performance are available on demand. A customizable report builder helps monitor KPIs for data-driven decisions.

• Multi-Specialty Adaptability

With pre-configured specialization templates, Gentem modernizes the billing experience for fields like behavioral health, dentistry, and PT. Customizable rules further ensure compliance with any practitioner type.

Is Gentem Right For You?

If automating billing operations is your top priority, Gentem is the perfect solution for your organization. By streamlining manual tasks, medical practitioners gain better control over cash flows and finance cycles. Its configurable, AI-powered platform effortlessly scales to meet growing needs.

Gentem is committed to patient information security and infrastructure reliability as a HIPAA and SOC 2-compliant provider. With regular updates and stringent audits, strict compliance standards are always maintained. Rest assured, multi-layer encryption and access controls provide peace of mind.

Still not sure if it's the right choice for you? Contact us at (315) 215-3447 and let our experienced team assist you in making an informed decision.

Gentem Pricing Plans

The software offers flexible quote-based pricing plans based on organization needs.