Pros 
I can upload PDF documents to the patient portal and assign tasks to multiple people simultaneously for the same patient.
Cons 
I find it frustrating that there is no clear authorization for medical assistants to order labs and imaging also the inability to electronically order labs from Quest Diagnostics and Labcorp is limiting. It is cumbersome to send only one prescription at a time, and there is no option to customize medications and physical exam preferences for individual users.
Pros
For endoscopy units, this program is fantastic if it is your sole software. It is simple to grasp, and the support team is exceptional.
Cons
The level of customization advertised during the initial sale does not quite match the reality. There are certain areas where improvements are needed, and some aspects remain rigid and non-customizable.
Pros
I have found tech support to be incredibly helpful in resolving issues on the spot.
Cons
Learning the system was a bit challenging because it is overly complex, possibly more so than necessary.
Pros
I appreciate its GI specificity and the level of customization it offers.
Cons
Requests for enhancements can be slow to materialize at times.
Pros
Having everything in one system makes things incredibly convenient.
Cons
I would appreciate more features accessible through mobile devices.
Pros
the software's ease of use stands out to me. Growing up in the digital age, I quickly adapt to new software. I have seen even those who aren't tech-savvy pick it up fast. Its consistency across tasks is remarkable; I have moved between departments at work and found gGastro familiar every time.
Cons
While not a major drawback, it would be beneficial to incorporate an instant messaging feature. Although the tasking and messaging functions work adequately, there's often a need for prompt responses from colleagues. Introducing a live messaging feature could enhance the software's value.
Pros
This is the most GI-specific EHR available, seamlessly integrating endoscopy workflow, scheduling, and outpatient processes. Document management is good, and faxing integration is usually speedy.
Cons
Being stuck in Internet Explorer with outdated ActiveX controls feels like using a decade-old cell phone. It is cumbersome, requiring specific Windows OS and browser settings, and tends to malfunction after Windows updates. The patient portal and communication methods feel outdated, although they do allow sharing PDF versions of chart documents.
Pros
It is easy to learn and navigate. You can handle billing, scheduling, and messaging without juggling multiple systems.
Cons
The system operates sluggishly, unlike other EMRs I have used. Its inefficiency hampers patient service potential, as you can not switch screens quickly or type rapidly.
Pros
The reporting features for financial information are excellent.
Cons
Clinical reporting features are lacking, particularly with handling large volumes of data. For instance, generating year-to-date reports for extended periods often results in timeouts and incomplete runs.
Pros
While the system could use some updates, the active X controls can be frustrating when working with other applications. Support seems to have declined recently, but hopefully, it improves once the new tech team is fully trained. I understand there's been recent ownership changes.
Cons
There are areas that urgently need updating.
