Intergy EHR

What Is Intergy EHR?

Intergy, by Greenway Health, is a cloud-based Electronic Health Record (EHR) and Practice Management Suite built for ambulatory healthcare practices. It combines specialty-focused clinical templates with billing, scheduling, and reporting tools in one connected system. This helps cut down on the manual work of switching between separate platforms.

More than 500 customizable forms and templates come preloaded, while predictive order management uses machine learning to suggest orders, procedures, and medications based on how a provider actually works. Additionally, clinical and financial workflows connect through practice analytics. Tools like Greenway Clinical Assist, Greenway Document Manager and Greenway Patient Connect helps client practices strengthen communication and improve workflows.

Greenway now also offers ‘Novare,’ which includes smart AI agents and is positioned as the next evolution of Intergy® EHR, though Intergy remains available as its own supported product.

What Is Intergy EHR Best Known For?

The software is known for its health reminders feature, which flags patients' upcoming, due and overdue preventive care based on age, gender and medical history. This allows providers to identify gaps in care before they become missed screenings or lapsed follow-ups. The reminders follow industry-standard preventive guidelines and help satisfy quality measures along the way. This way, practices can see more patients that need to be seen without having to manually review each chart to see what is overdue.

How Much Does Intergy EHR Cost?

Intergy pricing generally starts at $799/provider/month. Additionally, clearinghouse services for claims processing typically cost around $93/provider/month. Practices may also incur an additional $49/provider/month for lab testing integrations and e-prescribing capabilities. The vendor offers custom pricing tailored to an organization’s requirements.

In addition to the base subscription, organizations should also account for the following estimated additional costs:

• Implementation And Setup: Typically ranges from $5,000–$25,000 for clinical workflows, including system configuration
• Data Migration: Generally ranges from $3,000–$15,000, depending on the volume and complexity of legacy patient records, demographics, and clinical history being moved from a prior EHR
• HIE And Registry Interfaces: Often costs $2,500–$10,000 for the one-time establishment of secure connections to Health Information Exchanges, Public Health Agencies, and other settings of care
• Ongoing Maintenance And Support: Generally ranges from $1,200–$5,000 per year

User reviews commonly describe Intergy’s pricing as expensive, particularly after adding essential modules such as immunization registries, EHR functionality, analytics tools, and interfaces. Many users note that several core capabilities are treated as add-ons, increasing the overall cost. Request a custom Intergy EHR cost tailored to your specific requirements today!

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Intergy EHR Integrations

Intergy EHR and practice management software integrates with a variety of third-party applications from the Greenway Marketplace, including:

• Clearwave software
• CheckinAsyst
• Charge Capture
• Luma Health
• MotionMD
• Breg Vision

How Does Intergy EHR Software Work?

Here’s how you can navigate the software’s dashboard and make use of its features:

• Log in to the software using your Intergy EHR credentials
• Click the main system drop-dowm menu to switch between major sections like EHR and practice management
• Go to Preferences in the main menu to customize your view, and default settings
• Access patient records and clinical data securely
• Create and manage electronic health records for patients
• Use specialty-specific clinical templates for efficient documentation
• View patients’ insurance eligibility information grouped on one summary screen
• Use the integrated billing tools to streamline revenue cycle management
• Access Intergy’s ‘USPS Web Tools’ to record patient addresses
• Utilize integrated add-ons for enhanced functionality
• View patient-specific benefit details directly within your EHR workflow

You can also schedule a free Intergy EHR demo to learn more about the software’s functionalities.

Who Is Intergy EHR For?

Intergy software system is suitable for ambulatory practices of all sizes across a variety of medical specialties, including:

• Cardiology
• Family/General Practice
• Nephrology
• Neurology
• Gastroenterology
• Orthopedics
• Otolaryngology (ENT)
• Pain Management
• Pediatrics

Intergy EHR Use Cases

Based on our analysis of user feedback and Intergy EHR’s current capabilities, we have identified several scenarios where the software is well-suited for ambulatory healthcare organizations:

1. Surgery Practices Managing Referrals And Post-Op Documentation

Surgery practices that are trying to track referrals and document post-op, often find themselves having to double-enter the same data into different systems. Intergy’s referral tracking links directly to diagnosis-based documentation, while the import previous encounter feature brings forward all or a portion of a previous visit’s notes. This helps minimize redundant charting for follow-ups.

2. Multi-Provider Practices Needing Referral Revenue Visibility

It’s common for practices with multiple referral-generating providers to find it difficult to determine which referrals are converted to revenue. Intergy ‘Practice Analytics’ monitors referrals by provider and payer. Then, it computes referral-generated revenue right in the dashboard. This aligns with practices in which referral patterns have such an impact on financial performance that it makes sense to track at the provider level rather than estimate totals post hoc.

3. Practices With High Documentation Volume Per Visit

Intergy provides over 500 pre-loaded forms and templates. These are useful for providers who spend a lot of time on repetitive documentation around common diagnoses or standard findings. Predictive order management takes it one step further and uses machine learning to suggest orders and medications based on how a particular provider treats a particular diagnosis. This is ideal for practices where documentation time is detracting from time available for patient care.

4. Practices Prescribing Controlled Substances Regularly

Providers who prescribe controlled substances must check state Prescription Drug Monitoring Programs (PDMP) before writing certain prescriptions. This generally requires leaving the EHR to check a separate website. However, Intergy’s PDMP checking happens right in the clinical workflow - bypassing that extra step. This works well for specialties like surgery or pain management, where prescribing controlled substances is frequent enough that the extra clicks add up.

Intergy EHR User Sentiment

Intergy EHR Features

Some key features of Intergy EHR software are:

Clinical Template Library

Intergy EHR features more than 500 pre-loaded, customizable clinical templates with pre-defaulted findings, so providers aren't building forms from scratch for every visit. This keeps documentation standardized across the practice while still capturing the details each patient needs. Providers end up spending less time on data entry, with more room left over for the patient actually in front of them.

Electronic Prescribing

This feature allows healthcare providers to electronically generate and transmit prescriptions to pharmacies directly from the EHR system. It maintains an up-to-date and accurate list of a patient's medications, making it easier for healthcare providers to prescribe new medications or adjust existing ones. Moreover, physicians can check for potential drug interactions and allergies in real-time within a unified dashboard.

Practice Management

The software's practice management capabilities automate insurance eligibility checking and supports rules-based scheduling built around appointment type or insurance plan. This helps reduce manual verification work. Multi-practice capabilities further centralize financial operations across several locations, so patient queries and payment posting don't have to run separately for each one. ‘Claim Control's’ at-risk dashboard flags issues before submission, letting staff correct claims proactively. Together, these tools reduce manual back-and-forth and give staff more time to focus on other day-to-day tasks.

Practice Analytics

Intergy Practice Analytics (IPA) gives visibility into financial health, patient care, demographics, and provider productivity - all from one dashboard. Referrals get tracked by provider and payer, with referral-generated revenue calculated automatically. Procedure reimbursements can also be tracked the same way, and fields can be customized to show financial data at whatever level a practice needs. This gives practices the data to build more efficient, cost-saving processes over time.

Patient Engagement

Greenway's patient portal supports Intergy users as well, letting patients request or schedule appointments and pay bills online, without calling the front desk for routine tasks. Patient messaging handles appointment reminders and procedure instructions automatically. This way, practice can have less front-office time spent on calls that patients can now handle themselves.

Supplementary Features

Here are some secondary features of the software:

Waitlist 

The waitlist option notifies patients who want to be seen sooner but don't yet have an appointment. Filling open slots this way improves the patient experience while adding revenue back into the schedule.

Pharmacy Benefits Management (PBM)

PBM lets providers import medications prescribed by outside providers directly into the software, helping avoid duplicate drug interactions that might otherwise slip through the cracks.

Prior Visit Import

This feature lets providers pull all or part of a previous encounter into a new note. Follow-up and post-op visits take less time to document, since nothing needs rebuilding from scratch.

Split Screen

Split screen lets providers view a previous note or image alongside the current visit, without leaving the note to check it. That saves time and cuts down on unnecessary clicks.

Is Intergy EHR Right For You?

Practices juggling referral tracking, post-op documentation, and multi-location billing across separate systems often lose time to repetitive data entry and disconnected workflows. Intergy addresses this by bringing EHR, practice management, and analytics together in one platform.

On the compliance side, Intergy is HIPAA-compliant. Its parent company, Greenway, has also put security safeguards in place. These include SSL encryption and limited physical and system access to protect personal information from misuse or unauthorized disclosure. Greenway also supports health information exchange through CommonWell Health Alliance, a designated QHIN under TEFCA, which may benefit Intergy users working across multiple care settings. All in all, this fits ambulatory practices looking for one connected system built around specialty-specific workflows.

Still not sure if Greenway Intergy is the right choice for you? Contact us at (315) 215-3447, and we will be happy to address your concerns.