Hello Health Software

Hello Health Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Frequently Asked Questions

Can Hello Health help a physician transition from an existing EHR?

The Hello Health implementation team may analyze your current practice model and give advice on how to effectively migrate to our system. All of your patients' demographic information from your existing patient management software may be transferred to Hello Health.

Can patients still phone to schedule appointments?

Yes, patients can contact hospital staff via phone for any reason, including appointments scheduling.

How secure is Hello Health software?

Hello Health uses the highest-level SSL (Secure Socket Layer) encryption and is fully HIPAA-compliant. Unlike e-mail, it uses a single, centrally-managed secure database for all provider-patient communications. Access to patient health and personal information is restricted to the patient and his/her care.

What is the cost for implementation and training?

The cost of first staff training is determined on the size of your business. The prices begin at $1,500 for the first provider and increase by $500 for each subsequent provider. Maintenance (daily backup), upgrades, and continuous support services are all free of charge.

Hello Health Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Hello Health Software reviews

Overall Rating

5 Reviews

Excellent
40%
Good
40%
Average
0%
Poor
0%
Terrible
20%
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Crystal
Health, Wellness and Fitness
1-10 employees Employees
November 2023
Worse EMR I've worked with, people left practice as they could not access patient portal
November 2023
Worse EMR I've worked with, people left practice as they could not access patient portal
Crystal
Health, Wellness and Fitness
1-10 employees Employees

Pros thumbs-up

I was able to add a picture of myself to my profile, which is a minor but nice touch.

Cons thumbs-up

We had issues with the patient portal, and some people left the practice because it didn't work properly. Scheduling and sending emails required jumping through multiple user profiles. Support is lacking, rarely does anyone from the small team manage to answer, and when they do, issues often remain unresolved. It's frustrating; the system freezes up, and I can't order labs from Quest or LabCorp directly.

Jeffrey
Health, Wellness and Fitness
1-10 employees Employees
October 2020
Happy, long-term user
October 2020
Happy, long-term user
Jeffrey
Health, Wellness and Fitness
1-10 employees Employees

Pros thumbs-up

I really appreciate the easy-to-navigate platform for myself, my staff, and my patients. When I've onboarded new staff over the years, they've been up and running productively within a day or two. It's rare to find a technology platform in the industry that is so straightforward for practicing doctors.

Cons thumbs-up

As an integrative provider, I'm looking forward to an integration with my virtual supplement dispensary. I know it's being considered for the future, which shows Hello Health's dedication to improving their platform.

Deborah
Hospital & Health Care
1-10 employees Employees
August 2020
Satisfied Physician and Practice Owner
August 2020
Satisfied Physician and Practice Owner
Deborah
Hospital & Health Care
1-10 employees Employees

Pros thumbs-up

After using a different EMR platform for seven years, I switched to Hello Health due to the lack of support from our previous system. The transition to Hello Health was as smooth as could be, with on-site training provided for both our providers and front desk staff, plus quick and easy phone support for any issues that came up after the initial setup. Over time, I found the Hello Health team to be very responsive and always ready to help us tailor the platform to fit our specific practice needs. Additionally, our patients appreciated the more accessible and functional patient portal.

Cons thumbs-up

The software wasn't perfect for our women's health practice, especially when it came to tracking short-term medical complaints and obstetric records. However, the team was incredibly helpful in finding workarounds that allowed us to use the EMR effectively.

Michael
Medical Practice
1-10 employees Employees
August 2020
The EMR fits my small practice well
August 2020
The EMR fits my small practice well
Michael
Medical Practice
1-10 employees Employees

Pros thumbs-up

This is my third EMR implementation, and it's by far the most intuitive one. From the very first day, it's been a simple tool that helps me get my work done quickly and accurately. The initial cost was much lower compared to other companies, and I could use any hardware I wanted. Being cloud-based means I can access it from anywhere, which makes working from home easy. The patient portal is easy for patients to use, keeping us in touch and allowing us to share test results securely, making health information portable yet safe.

Cons thumbs-up

Like with any software, there are occasional glitches, but the IT team is always available and picks up on the second ring to help with any questions and get me back on track. It doesn't yet interface with other practices or hospital EMRs, but I'm hopeful that this will be added in the future.

Evan
Medical Practice
N/A Employees
January 2015
EMR Consultant
January 2015
EMR Consultant
Evan
Medical Practice
N/A Employees

Pros thumbs-up

Hello Health is ready to use right away. Their business model actually helps increase revenue for the practice while fostering a more engaged patient relationship with the provider. Plus, everyone I've interacted with there has been very personable.

Cons thumbs-up

Although it's easy to use, there isn't much in the way of customization. Using third-party applications can help address this limitation.