HIPAA Video

HIPAA Video Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

HIPAA Video Reviews

Overall Rating

10 Reviews

Excellent
70%
Good
0%
Average
20%
Poor
0%
Terrible
10%
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F Dale
Mental Health Care
10+ Employees
August 2022
Got up and running pretty quickly and easily
August 2022
Got up and running pretty quickly and easily
F Dale
Mental Health Care
10+ Employees

Pros thumbs-up

Not being particularly tech-savvy, I moved from an in-person practice one day and found myself adopting HIPAAVideo the very next day and to my surprise we managed to get everything up and running. As the the team walked me through the setup, provided ongoing support and I have genuinely liked the help they offered. I initially turned to the platform because of COVID, yet it has proven to be extremely practical even beyond pandemic precautions since it spares my clients the travel time to and from my office and makes scheduling more flexible. An unexpected benefit has been that, probably due to the platforms timing structure, I rarely exceed the allotted session time now which is better for both the client and for me.

Cons thumbs-up

I can no longer view the elapsed time indicator on the screen and that visual countdown used to serve as a helpful cue that kept me aware of how much of the session had passed and helped me manage time more effectively.

Greg
Mental Health Care
50+ Employees
August 2022
exceptionally easy to use
August 2022
exceptionally easy to use
Greg
Mental Health Care
50+ Employees

Pros thumbs-up

Well I am not a very technical person still when I discovered that HIPAA Video is exceptionally easy to use and the companys customer support proved consistently helpful.

Cons thumbs-up

Occasionally the program experiences glitches although in my experience they tend to be fixed promptly.

Oluwatosin
Mental Health Care
10+ Employees
August 2022
Enables direct face to face interactions
August 2022
Enables direct face to face interactions
Oluwatosin
Mental Health Care
10+ Employees

Pros thumbs-up

As a provider I really like that the platform enables direct face-to-face interactions with clients while also maintaining detailed documentation which helps manage communication and record-keeping in my practice.

Cons thumbs-up

I find that the login process can be problematic for clients who forget their passwords because recovering access sometimes proves difficult and can interrupt the session flow, leading to occasional frustration.

Catherine
Mental Health Care
10+ Employees
August 2022
frequently fails to operate
August 2022
frequently fails to operate
Catherine
Mental Health Care
10+ Employees

Pros thumbs-up

for me the calendar feature is the standout: repeated use has shown it's fairly solid and genuinely helpful for scheduling, even though other parts of the app feel less developed.

Cons thumbs-up

I've come across functionality issues where the platform frequently fails to operate as expected which makes it ineffective and of little practical use for my patients.

Joyce
Mental Health Care
10+ Employees
August 2022
began using the same day
August 2022
began using the same day
Joyce
Mental Health Care
10+ Employees

Pros thumbs-up

Getting the better understanding of this program was not a problem and I was able to begin using it on the very same day I completed the signup process.

Cons thumbs-up

I haven't utilized this application for a sufficient duration to identify or report any drawbacks at this stage so I currently have no negative feedback to offer.

Franca
Mental Health Care
10+ Employees
August 2022
HIPAA compliant with excellent service
August 2022
HIPAA compliant with excellent service
Franca
Mental Health Care
10+ Employees

Pros thumbs-up

As a clinician, I have found this mental health platform to be HIPAA-compliant and supported by consistently excellent customer service.

Cons thumbs-up

I would appreciate it if the system included built-in intake forms so I could collect clients' personal information and obtain formal consent for mental health sessions more efficiently.

Lawrence
Medical Practice
50+ Employees
November 2020
Remarkably easy for patients
November 2020
Remarkably easy for patients
Lawrence
Medical Practice
50+ Employees

Pros thumbs-up

As clinicians using the platform, we find it remarkably easy for our patients to navigate, requires no software downloads and delivers exceptionally clear appointment scheduling and visibility, it truly conforms to HIPAA requirements, stands out as a top-tier telemedicine solution in the industry and offers live, responsive customer support.

Cons thumbs-up

I haven't come across any problems and genuinely love both the platform and the attentive service they provide.

Henry
Hospital and Healthcare
50+ Employees
November 2020
hipaa compliant and easy
November 2020
hipaa compliant and easy
Henry
Hospital and Healthcare
50+ Employees

Pros thumbs-up

I'm reassured that the service is HIPAA compliant, that we can obtain a BAA and that patients find the interface easy to use. Plus I noticed that the platform offers excellent modules, clear appointment scheduling and responsive live customer support.

Cons thumbs-up

We truly have no complaints because I struggle to even identify a minor issue to report, in fact, we are extremely satisfied and would eagerly recommend this HIPAA Video product to others.

Karen
Mental Health Care
10+ Employees
November 2020
exceptionally organized calendar
November 2020
exceptionally organized calendar
Karen
Mental Health Care
10+ Employees

Pros thumbs-up

I like the calendar as it is exceptionally organized and appointment emails arrive right away. When it functions for users, it performs quite reliably overall.

Cons thumbs-up

In my experience, many of my patients who use Android phones, such as Samsung models and similar devices, cannot install or use the app. As a result, I'm unable to see or speak with them.

Rashid
Medical Practice
10+ Employees
October 2019
Simple and user friendly for patients
October 2019
Simple and user friendly for patients
Rashid
Medical Practice
10+ Employees

Pros thumbs-up

I find the platform simple for both my patients and me to navigate, offering a very user friendly and uncluttered interface that reduces confusion, scheduling appointments is effortless and I can access it smoothly across all of my devices.

Cons thumbs-up

I would appreciate it if the service included an integrated payment feature for patients since adding billing functionality would simplify transactions and manage my workflow.