Hypercare

Hypercare is a cloud-based solution designed to help healthcare professionals with internal communications, coordination of patient care, and regulatory compliance. It is easy to use and helps streamline messaging, scheduling, and other tasks. It is especially useful for code teams and other medical operations that need to be carried out quickly. This medical system also allows you to send alerts to every team member with a single tap. 

Hypercare is a valuable tool for coordinating care and improving patient outcomes. Healthcare professionals can use Hypercare to manage their caseload, keep meticulous records, and share information with the rest of the team. It also allows you to set up an external number to route calls back to the on-call provider's smartphone. It is available on both Android and iOS devices, and it also integrates with other apps. 

Key Features 

Automated Escalation 

The escalation feature of Hypercare EHR offers a user-friendly route to alert other healthcare providers when messages are not acknowledged automatically. This helps to ensure that communication breakdowns are quickly resolved, saving time and frustration. In addition, this feature allows users to customize their escalation policies, ensuring that the appropriate level of care is provided. As a result, Hypercare software provides an essential tool for busy professionals who need to rely on quick and effective communication. 

On-call Scheduling 

On-call scheduling can be a difficult and time-consuming process, especially for busy healthcare providers. Hypercare medical software offers a streamlined on-call scheduling feature that makes it easy to connect with the on-call provider with just two taps. With this feature, you can easily identify who is on call and it ensures that you can always reach the appropriate provider when needed. 

Employee Database 

Hypercare EMR software offers a robust employee database that helps organizations track employee information. It includes a central repository for storing employee data and offers tools for managing and tracking employee performance. Additionally, the employee database includes various features that make it easy to retrieve information. 

Hypercare Pricing 

Hypercare pricing starts from $7.00 /month and offers multiple plans based on the number of users. Click on the "Get Pricing" button, and one of our customer care representatives will get back to you shortly with a custom quote. 

Hypercare Demo 

Interested in seeing Hypercare medical system in action? Click on the "Watch Demo" button, and one of our customer care experts will get back to you within 24 hours with a live demo of the system. The system also offers a free trial and a free version of all its features. 

Hypercare Reviews 

This medical healthcare tool has generally received positive reviews from its users. It has a 4.7-star rating online, with most reviewers praising its features, ease of use, and customer support. It has also been praised for improving communication and coordination among healthcare providers.  

You can also read more reviews about the software in our Reviews Section. 

Our Thoughts 

Hypercare's wide range of features and security measures make it an ideal solution for busy healthcare teams. So, if you are looking for an intuitive and secure solution that can help you tackle the complexities of medical care, Hypercare is worth considering. We suggest you try the free version and watch the demo to decide whether Hypercare is right for your practice.

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Hypercare Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Hypercare Reviews

Overall Rating

7 Reviews

Excellent
71%
Good
29%
Average
0%
Poor
0%
Terrible
0%
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Stacey
Hospital & Health Care
50+ Employees
May 2022
a fast and secure messaging platform
May 2022
a fast and secure messaging platform
Stacey
Hospital & Health Care
50+ Employees

Pros thumbs-up

I rely on a fast, secure messaging platform to exchange confidential information across my network of colleagues, it lets me send images which significantly expands my ability to deliver health care services.

Cons thumbs-up

In my experience the app can be glitchy at times & only administrators have the power to remove participants from chats and when those users resign I often have to recreate the conversation to continue communication.

Heidi
Hospital & Health Care
500+ Employees
April 2022
way too simple to use
April 2022
way too simple to use
Heidi
Hospital & Health Care
500+ Employees

Pros thumbs-up

As a user I find the interface way to simple to use and it greatly simplifies getting in touch with staff for an immediate conversation so that issues can be resolved quickly and efficiently.

Cons thumbs-up

Wish the process for onboarding and removing users were more simple since it currently requires action by an on-site administrator and I also experience occasional lag at times.

Carey
Medical Practice
51-100 Employees
April 2022
Pretty basic and very easy
April 2022
Pretty basic and very easy
Carey
Medical Practice
51-100 Employees

Pros thumbs-up

I find the interface pretty basic which makes the whole experience very easy to use. Plus as a user, I am able to set up distinct groups and assign names to include specific people which organizes collaboration.

Cons thumbs-up

I cannot flag or bookmark conversations for later reference which makes it hard to return to important threads. for me conversations within group chats can quickly become buried beneath newer messages so I often lose track of important discussions unless I manually search for them.

Lorraine
Hospital & Health Care
500+ Employees
December 2021
very easily accessible and good tool
December 2021
very easily accessible and good tool
Lorraine
Hospital & Health Care
500+ Employees

Pros thumbs-up

The software feels very user-friendly and readily accessible and while I operate under the assumption that the platform complies with PHIPPA I would love to have an on-screen reminder at each login to reassure me. Furthermore, contacting fellow clinicians is pretty easy with it now and it helps avoids the waiting and delays associated with conventional paging systems which in my experience improves patient care.

Cons thumbs-up

When I'm connected to Wi-Fi I don't receive push alerts or notifications which forces me to rely on cellular data in order to be notified promptly, additionally, it would be helpful if the app could automatically power down or pause notifications according to a user-defined schedule when I'm not on shift assuming I have set my work hours.

Keith
Hospital & Health Care
10+ Employees
November 2021
Offers an exceptionally simple and secure interface
November 2021
Offers an exceptionally simple and secure interface
Keith
Hospital & Health Care
10+ Employees

Pros thumbs-up

As a user I find the interface exceptionally simple to use and the measures for customer security are reassuring too. And it offers direct access to functions that allow me to bypass intermediate answering services.

Cons thumbs-up

I would appreciate the capability for customers to provide their names in addition to phone numbers since currently the system only permits entry of a numeric identifier which limits personalization.

Craig
Hospital & Health Care
51-100 Employees
March 2021
allows instantaneous secure dialogue with colleagues
March 2021
allows instantaneous secure dialogue with colleagues
Craig
Hospital & Health Care
51-100 Employees

Pros thumbs-up

Working as a physician within multidisciplinary, team-based care, I rely on this application constantly for those brief questions that would otherwise delay patient management, having instantaneous, secure dialogue with colleagues (for example, nurses, outreach personnel and long-term care staff) , and knowing that our patients' confidentiality is preserved , is indispensable. This lets us advance patients' care more rapidly. Because Hypercare operates independently of various EMRs and organizational boundaries, functions across different devices and is even accessible through a web browser, it addresses a host of exasperating communication hurdles.

Cons thumbs-up

Although Hypercare was remarkably simple to set up and allowed me to start using it almost immediately, integrating it deliberately into clinical workflows does require some forethought and planning, while it outpaces email or fax in speed and is simpler than placing phone calls, teams that are not already accustomed to close collaboration may not find the platform simplely obvious at first because it represents a different model for working together.

Michael
Medical Practice
10+ Employees
March 2021
saves time and organizes connections
March 2021
saves time and organizes connections
Michael
Medical Practice
10+ Employees

Pros thumbs-up

Hypercare saves me time and greatly organizes how I connect with specialists and colleagues, making those interactions far more efficient and reducing the likelihood of mistakes although our team has established etiquette guidelines, I find it incredibly reassuring that, when it's appropriate, I can contact physicians,whoever is on call,or any member of the hospital clinical staff and honestly a large portion of my day-to-day practice workflow relies on Hypercare.

Cons thumbs-up

I'm eager for deeper integration with my EMR and while the app improves communication some of my colleagues fail to reply to messages, additionally, Hypercare isn't accessible in every hospital where I practice.

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