Hypercare Software

Hypercare Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Hypercare Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Hypercare Software reviews

Overall Rating

7 Reviews

Excellent
71%
Good
29%
Average
0%
Poor
0%
Terrible
0%
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Stacey

Hospital & Health Care

50+ Employees

May 2022

a fast and secure messaging platform

May 2022

a fast and secure messaging platform

Stacey

Hospital & Health Care

50+ Employees

Pros thumbs-up

I rely on a fast, secure messaging platform to exchange confidential information across my network of colleagues, it lets me send images which significantly expands my ability to deliver health care services.

Cons thumbs-up

In my experience the app can be glitchy at times & only administrators have the power to remove participants from chats and when those users resign I often have to recreate the conversation to continue communication.

Heidi

Hospital & Health Care

500+ Employees

April 2022

way too simple to use

April 2022

way too simple to use

Heidi

Hospital & Health Care

500+ Employees

Pros thumbs-up

As a user I find the interface way to simple to use and it greatly simplifies getting in touch with staff for an immediate conversation so that issues can be resolved quickly and efficiently.

Cons thumbs-up

Wish the process for onboarding and removing users were more simple since it currently requires action by an on-site administrator and I also experience occasional lag at times.

Carey

Medical Practice

51-100 Employees

April 2022

Pretty basic and very easy

April 2022

Pretty basic and very easy

Carey

Medical Practice

51-100 Employees

Pros thumbs-up

I find the interface pretty basic which makes the whole experience very easy to use. Plus as a user, I am able to set up distinct groups and assign names to include specific people which organizes collaboration.

Cons thumbs-up

I cannot flag or bookmark conversations for later reference which makes it hard to return to important threads. for me conversations within group chats can quickly become buried beneath newer messages so I often lose track of important discussions unless I manually search for them.

Lorraine

Hospital & Health Care

500+ Employees

December 2021

very easily accessible and good tool

December 2021

very easily accessible and good tool

Lorraine

Hospital & Health Care

500+ Employees

Pros thumbs-up

The software feels very user-friendly and readily accessible and while I operate under the assumption that the platform complies with PHIPPA I would love to have an on-screen reminder at each login to reassure me. Furthermore, contacting fellow clinicians is pretty easy with it now and it helps avoids the waiting and delays associated with conventional paging systems which in my experience improves patient care.

Cons thumbs-up

When I'm connected to Wi-Fi I don't receive push alerts or notifications which forces me to rely on cellular data in order to be notified promptly, additionally, it would be helpful if the app could automatically power down or pause notifications according to a user-defined schedule when I'm not on shift assuming I have set my work hours.

Keith

Hospital & Health Care

10+ Employees

November 2021

Offers an exceptionally simple and secure interface

November 2021

Offers an exceptionally simple and secure interface

Keith

Hospital & Health Care

10+ Employees

Pros thumbs-up

As a user I find the interface exceptionally simple to use and the measures for customer security are reassuring too. And it offers direct access to functions that allow me to bypass intermediate answering services.

Cons thumbs-up

I would appreciate the capability for customers to provide their names in addition to phone numbers since currently the system only permits entry of a numeric identifier which limits personalization.

Craig

Hospital & Health Care

51-100 Employees

March 2021

allows instantaneous secure dialogue with colleagues

March 2021

allows instantaneous secure dialogue with colleagues

Craig

Hospital & Health Care

51-100 Employees

Pros thumbs-up

Working as a physician within multidisciplinary, team-based care, I rely on this application constantly for those brief questions that would otherwise delay patient management, having instantaneous, secure dialogue with colleagues (for example, nurses, outreach personnel and long-term care staff) , and knowing that our patients' confidentiality is preserved , is indispensable. This lets us advance patients' care more rapidly. Because Hypercare operates independently of various EMRs and organizational boundaries, functions across different devices and is even accessible through a web browser, it addresses a host of exasperating communication hurdles.

Cons thumbs-up

Although Hypercare was remarkably simple to set up and allowed me to start using it almost immediately, integrating it deliberately into clinical workflows does require some forethought and planning, while it outpaces email or fax in speed and is simpler than placing phone calls, teams that are not already accustomed to close collaboration may not find the platform simplely obvious at first because it represents a different model for working together.

Michael

Medical Practice

10+ Employees

March 2021

saves time and organizes connections

March 2021

saves time and organizes connections

Michael

Medical Practice

10+ Employees

Pros thumbs-up

Hypercare saves me time and greatly organizes how I connect with specialists and colleagues, making those interactions far more efficient and reducing the likelihood of mistakes although our team has established etiquette guidelines, I find it incredibly reassuring that, when it's appropriate, I can contact physicians,whoever is on call,or any member of the hospital clinical staff and honestly a large portion of my day-to-day practice workflow relies on Hypercare.

Cons thumbs-up

I'm eager for deeper integration with my EMR and while the app improves communication some of my colleagues fail to reply to messages, additionally, Hypercare isn't accessible in every hospital where I practice.