iClinic

What Is iClinic System?

iClinic, by MDLand, is a cloud-based EHR and practice management system. It helps improve clinical workflow, efficiency, and productivity. The software brings down data entry time and helps physicians meet quality payment program standards. So, more time goes toward actual patient care.

The software supports value-based care with analytics tools, dashboards, and customized templates. Additionally, it supports MACRA/MIPS reporting and quality measures, along with billing and payment management, patient engagement, and clinical data exchange through Regional Health Information Organizations (RHIOs) and Health Information Exchange (HIEs). Altogether, iClinic makes it easier for practices to manage their clinical, administrative, and financial responsibilities by combining EHR, practice management, and value-based care tools into a single platform.

What Is iClinic Best For?

‘iClinic Scribe,’ is a noteworthy tool of this solution. The ambient AI clinical charting tool helps cut down time spent on notetaking for each visit with its intuitive features that include customizable templates. The program supports more than 60 languages and dialects. It can also identify several speakers. Then, it automatically transcribes conversations. The scribe feature offers 3+ hours of continuous recording with high transcription accuracy. As this notetaking feature is integrated with the EHR, it helps reduce time usually spent on documentation during patient encounters.

How Much Does iClinic Cost?

The iClinic pricing starts at $300/provider/month with two versions available:

• Professional 
• Enterprise 

These plans cater to MSOs, IPAs, ACOs, major physician groups, and solo and small practices. 

Additionally, users may also incur potential extra costs. The following figures are estimates and may vary depending on provider terms. 

• Implementation And Configuration: $5,000–$15,000 
• Data Migration: $5,000–$20,000 
• Custom Integrations: $5,000–$25,000/integration 
• Staff Training: $1,000–$5,000 
• Workflow Customization: $2,500–$10,000 
• Hardware And Workstation Setup: $1,000–$5,000 
• Legacy EHR Transition: $2,000–$10,000 
• Specialty Clinical Templates: $1,000–$5,000 
• Interface Maintenance: $1,000–$5,000 annually 

In general, reviewers believe that iClinic's pricing is fair for a reasonably feature-rich EHR - particularly considering the value-based care capabilities it offers. Some point out that the total can be far greater than what the standard subscription indicates due to add-on expenses. This is especially for bespoke integrations and historical data migration.

Contact our sales team for a personalized iClinic pricing quote.

iClinic Integrations

The software integrates with various third-party lab partners, such as:

• Cologuard 
• BioReference Laboratories 
• Quest Diagnostics 
• LabCorp 
• Exact Sciences Lab 
• Clinical Pathology Laboratories 
• Accurate Diagnostics 
• AmeriPath 

How Does iClinic Work?

Here's how you can navigate the iClinic EHR software: 

• Use the secure MDLand iClinic portal to access the platform 
• Choose the version that best suits your practice: Enterprise for larger groups and companies, Professional for solo and small practices 
• Tailor dashboards and templates to your workflow and area of expertise 
• Add clinical data, histories, and patient records to the system 
• For patient engagement, activate the iClinicHealth mobile app and set up automated SMS reminders 
• Utilize the practice management tools to handle invoicing, claims, and payments 
• Monitor the quality metrics and reports required for PCMH, MACRA, and MIPS recognition 

You can also schedule a free iClinic demo to get an insight into the software's capabilities.

Who Is iClinic For?

The software is used by primary care physicians and specialists. It works well in the following specialties: 

• Primary care 
• Internal medicine 
• Family medicine 
• Gastroenterology 
• Behavioral health 
• Pediatrics 
• Cardiology 
• Endocrinology 
• Pulmonology 
• Obstetrics and gynecology  

Special Features 

Some key features of iClinic include: 

Electronic Billing And Payment Posting 

iClinic's claim processing engine can be used to submit claims electronically to almost any payer in the nation. Payments are automatically posted to the account - typically within one to two weeks - and status updates are returned instantly. Also, you don’t have to restart the process each time for rejected or denied claims; they can be resubmitted in a click. This way, practices end up spending less time and effort involved with tracking and resumbitting rejected or denied claims. 

Patient Registration And Scheduling 

The software supports web-based scheduling. Staff members can create and manage patient appointments for numerous providers from any location. The process becomes entirely digital with registration. This includes photo capture, ID scanning, electronic signatures, and automated insurance eligibility checks. Patients complete registration more quickly as a result, while front desk employees spend less time on paperwork. 

Document Management 

The ‘iClinic Document Manager’ acts as a centralized repository - lab results, digital photos, consultation letters, immunization records, and forms are all centrally stored. Akin to paper files, documents can be scanned, uploaded, and organized digitally for easy access. Any facility - regardless of size - can use this. Ultimately, staff spend less time looking for a particular document in various digital or physical locations. 

Quality Reporting Reporting 

iClinic supports practices working toward federal and state requirements around MACRA/MIPS and meaningful use. It does so by capturing information directly at the point of care and applying it to relevant clinical quality measures. This gives practices a head start on reporting. Still, the actual measures and requirements depend on each practice's specific program and reporting period. 

Digital Health Mobile Apps 

Patients and providers are covered by iClinic's mobile suite. With ‘iClinicHealth,’ patients can schedule appointments from their phones. They can also view their medical history, prescriptions, and provider information. On the other hand, providers can access lab results, scheduling, and e-prescribing while on the go with ‘iClinic Anywhere.’ Additionally, vital signs, form signatures, and patient photos are all recorded by ‘iClinic Office’ - which operates in exam rooms and synchronizes with the EHR. SMS check-in prompts from ‘iClinic Office Pal’ complete the package and reduce clinic wait times. 

Automatic Time Tracking 

The time spent on care management services is automatically recorded by the solution. This keeps reporting compliance handled discreetly in the background. As reporting requirements don't divert attention from providing care, providers have more time to concentrate on the patient in front of them. 

iClinic Use Cases 

Based on our analysis of iClinic software's current capabilities, we have identified key scenarios where this solution is a good fit for medical practices: 

Practices Transitioning To Value-Based Care Models 

An EHR that facilitates quality-focused workflows and reporting may be necessary for practices transitioning to value-based care. iClinic's user-friendly dashboard, adaptable templates, and analytics tools are intended to assist practices in achieving value-based care. It also supports value-based payment programs and MIPS/MACRA requirements, making it a fit for practices working to meet quality and reporting requirements. 

Physician Groups Pursuing PCMH Recognition 

Practices working toward NCQA’s Patient-Centered Medical Home (PCMH) recognition - the most widely adopted PCMH evaluation program in the country - can use iClinic as part of a larger practice transformation effort. The goal is helping practices move toward value-based care while getting accredited for top-tier patient care. This helps free up more time to actually spend with patients, and fits practices looking to shift their workflows toward a more coordinated, patient-centered model of care. 

Large Physician Organizations Managing Complex Networks

An EHR that can support elaborate organizational structure and physician networks is necessary for large physician groups, MSOs, IPAs, and ACOs. ‘iClinic Enterprise’ is specifically designed for these kinds of organizations. Customization, information sharing, interoperability, analytics, and reporting are all supported by this version of the software. This way, the software assists larger organizations in managing patient panels and physician networks. 

Practices That Need Strong Clinical Data Connectivity 

The connectivity features of iClinic may be advantageous for practices that frequently share information with external healthcare organizations. Labs, imaging facilities, hospitals, RHIOs, HIEs, immunization registries, and public health registries are all connected to the EHR. Additionally, it can be helpful for practices that rely on clinical data from various sources, as it supports electronic lab and imaging orders, abnormal-result notifications, and lab trend tracking. 

iClinic Use Cases 

Based on our analysis of iClinic software's current capabilities, we have identified key scenarios where this solution is a good fit for medical practices: 

Practices Transitioning To Value-Based Care Models 

An EHR that facilitates quality-focused workflows and reporting may be necessary for practices transitioning to value-based care. iClinic's user-friendly dashboard, adaptable templates, and analytics tools are intended to assist practices in achieving value-based care. It also supports value-based payment programs and MIPS/MACRA requirements, making it a fit for practices working to meet quality and reporting requirements. 

Physician Groups Pursuing PCMH Recognition 

Practices working toward NCQA’s Patient-Centered Medical Home (PCMH) recognition - the most widely adopted PCMH evaluation program in the country - can use iClinic as part of a larger practice transformation effort. The goal is helping practices move toward value-based care while getting accredited for top-tier patient care. This helps free up more time to actually spend with patients, and fits practices looking to shift their workflows toward a more coordinated, patient-centered model of care. 

Large Physician Organizations Managing Complex Networks

An EHR that can support elaborate organizational structure and physician networks is necessary for large physician groups, MSOs, IPAs, and ACOs. ‘iClinic Enterprise’ is specifically designed for these kinds of organizations. Customization, information sharing, interoperability, analytics, and reporting are all supported by this version of the software. This way, the software assists larger organizations in managing patient panels and physician networks. 

Practices That Need Strong Clinical Data Connectivity 

The connectivity features of iClinic may be advantageous for practices that frequently share information with external healthcare organizations. Labs, imaging facilities, hospitals, RHIOs, HIEs, immunization registries, and public health registries are all connected to the EHR. Additionally, it can be helpful for practices that rely on clinical data from various sources, as it supports electronic lab and imaging orders, abnormal-result notifications, and lab trend tracking. 

Is iClinic Right For You? 

For many practices, maintaining daily patient care while fulfilling quality payment program requirements is a challenging balance.  

The ONC-Certified cloud-based EHR iClinic was designed to relieve that particular strain. Whether a practice is a single provider or a large physician group, it is appropriate for those pursuing value-based care, PCMH recognition, or federal and state incentive programs. 

The parent company of iClinic – MDLand - has also put in place appropriate safeguards to help prevent loss, misuse, and unauthorized access to personal data. Additionally, MDLand has obtained 21st Century Cures Act (g)(10) FHIR API certification. This facilitates standardized electronic health information exchange with approved systems. 

Still not sure if iClinic EHR is the right choice for you? Contact us at (315) 215-3447, and our support team will help you make an informed decision.